Hotel 4-Star di Derbyshire, United Kingdom

Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily. However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury. The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding. Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.

Three of us booked one room together. Upon arrival, we were told that we could not stay unless we paid an additional £165 to upgrade the room. However, even after the upgrade, the room was still quite small, and in my opinion, the overall value did not justify the price. Regarding check-out, we left at 12:20 instead of 11:00. We were only informed of the £30 late check-out fee when we arrived at the front desk, not in advance. I accept the charge, as we did check out late. However, what confused me was that since the hotel decided to apply a late check-out fee, this implies that the late check-out was accepted. In that case, cancelling our room key authorisation before we actually checked out was inconsistent and resulted in the three of us being locked in the corridor. Many people recommend this hotel, and we may consider staying again in the future. Next time, however, I will make sure everything is handled strictly according to the rules. On a positive note, the hot spring and sauna facilities are very good.

All the staff were lovely and more than helpful, the room was so clean and had little touches that made it feel special; tea's and coffee's biscuits. The breakfast that was included in the price was brilliant as well

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

The Hotel is set in a very picturesque location in the Derbyshire Peak District. The room was very clean and comfortable, but basic. The only negative point I would like to mention was that there was no hot water for the duration of my stay, but I would not hold this against the hotel, as it was an unforeseen issue. I would recommend this place for a short stay relaxing break. The local area has some extremely friendly pubs and restaurants, along with some beautiful walks.

入住前就很期待的酒店。知道這家酒店是因為在LP英國中有介紹，據説簡 奧斯汀當年在這裏住過。酒店的工作人員十分有禮貌，我覺得酒店幫我們將預訂的房間升級了，推開門的時候，房間裏的收音機正在播放古典音樂，氛圍十分舒服。整個酒店的裝飾、佈置很講究，有年代感，但也很乾凈。我們在這裏度過非常愉悦的兩天，也給旅途增添了美好的回憶。 酒店的早餐是需要點餐的，兩天盲點了不一樣早餐，但都比較鹹，建議優化一下。當然，不點餐的話自助區也有麪包、牛奶這些基本的早餐提供。早餐區的環境也很好。 如果打算去Chatsworth House，住這裡是非常不錯的選擇！

We chose Wildes Inn as it is conveniently located just 4 minutes from Bolsover Hospital, where our mother was due to have full knee surgery. We wanted her to be well rested and comfortable, and the Inn truly delivered. The staff were very friendly, and we were greeted straight away by a young, polite gentleman who made check-in smooth and stress-free. The lobby smelled wonderful and had a spa-like, relaxing atmosphere. The team were also very thoughtful, knowing the reason for our stay, they even offered to arrange takeaway breakfast for us. We booked an accessible room for our mother, which was spacious, clean, and comfortable. Breakfast was great too. Overall, we were very satisfied with the entire experience. Our mother was well rested and ready for her surgery. If we pass through again, I would love to try the spa treatments, they certainly look very appealing.

Lovely location and great value for money. Both evening meal and breakfast were excellent. Would definitely recommend.

Very friendly and helpful staff. Nothing was any trouble. The food was excellent along with the atmosphere. Would definitely stay again.