The hotel staff were one of the friendliest I've ever met...always there with a sincere smile and pure heart to serve. Very pleasant check-in and out experience. The room heater was working very well.
The location was excellent as it was connected to a department store and opposite Family Mart.
Parking was convenient due to basement parking the hotel had.
One downside was that the parking had to be paid per night even though it was the hotel's own parking...but I assume close to all other hotels charge for parking in Japan too, so it's fine.
Overall pleasant stay, appreciated the older decor vibes of the hotel and would definitely come back again.
The hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an ”international crew” but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
Excellent staff service. Although the onsen is not big , it is well designed. The food (if you include breakfast in your booking) served in the restaurant is very nice. The dinner is highly recommended.
Room in Japanese style was very clean and comfy and the view was super good. Staffs were very helpful, they helped us on finding the restaurant and made calls to book it. Hotel is very huge one though.
To get to the hotel, you take their shuttle bus from Toba Station, which is about a five-minute drive uphill. The surroundings are peaceful, and the view of Ise Bay from outside is superb! The room is spacious, and the balcony has a private outdoor bath. However, you have to fill it yourself and wait for it to heat up, so I didn't end up using it in the room because it was too cold. There are also public indoor and outdoor baths. The outdoor one has a great ambiance, and the indoor one has glass windows with fantastic views of Toba pier and Ise Bay! Dinner included sashimi, a wagyu hot pot, and Ise lobster, which were all delicious. Breakfast was a Japanese-style buffet, which was fine. Overall, the value for money was excellent! 👍🏼
i was so shocked with the bathroom and toilet, SO NICE AND AO CLEAN!!!!!! even their shampoo and conditioner were so good, i have to ask the host what it were 😂 and it’s like they really think what the guest will need. the only downside was the bed is obviously used many times now. it squeaks with a little movement. THANK YOU SO MUCH
Spectacular view of the ocean... a bit difficult to find this hotel as it was up on a slope (wasn't expecting that) and likely because I was driving in the dark. Signs were kind of hard to see. Beautiful hotel, buffet dinner and breakfast were good.
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