Hotel 4-Star di Guanajuato State, Mexico

Hotel location is good , rooms are big. On the first night the shower area drainage system was choked up but after we informed the hotel it was fixed within the day. Service is also good. The car park location is far from the hotel if you are driving .

Room had no bedroom slippers, coffee tea making services - none of the usual or basic amenities provided by hotels. The worst was the shower area. Water leaks out to outside area till the carpeted floor. The bathroom area was run down. No hot water at the water basin. No stopper found for Water basin/sink . The bathroom had a window pane opening out and not supported by a ventilator . Cold at night .

Convenient for early flights at Guanajuato Airport. Free airport shuttle. Big comfortable room. Free washing machine for use by guests (12 peso for detergent). Not much nearby. * There are 2 Holiday Inn Express in Silao. * There are no buses from Guanajuato to BJX airport. Uber costs 400pesos. Take a bus to Silao(37 peso).

This place is superb. A hidden location wirh private gates, parking, beautiful rooms so spacious. Staff very friendly. I loved that thwy used Dove bodywash and shampoo. The pool is beautiful and a bar with drinks and buffet breakfast. I would 100% return to this hotel. My children loved it 10/10

Clean and friendly hotel. Great service and good location. But if you want to get a taxi, better order it by Uber. Taxi charges extra if ordered by the front desk.

Resort hotel, some distance from the city, halfway up the mountain, you can see the scenery of the city and the lake. The small environment is great and the room facilities are available. The only downside is that the bathroom does not have a hand shower.

Very attentive service, from the beginning checking in was fast and easy the place is super beautiful clean and amazing pool site. I would definitely like to come back and stay here. I came to pick up a family member from the airport and siressly wanted to stay longer!!!! It is super close to airport

The hotel is very close to the city center and there are many restaurants nearby. It's very lively at night, the sound insulation of the room is mediocre, you can clearly hear the noisy sounds from outside in the room, my boyfriend thinks it's a bit noisy, but I still like to listen to this lively and happy atmosphere occasionally. The hotel has a lift, but our room was only accessible by stairs, which is not very convenient if you have a heavy suitcase. There are some chairs at the door of our room, and several employees sit and chat on them. We can hear their voices clearly in the room, and I'm not sure if they can also hear our conversations in the room. And they chatted there again early the next morning, and I was woken up by their chatter. I hope the hotel can tell them not to chat at the door of the room where guests are staying.

The room is very stylish and you can see the stars from the rooftop. It is very beautiful, but the living is so-so. The breakfast is delicious! Very exquisite!

Worse than I expected. The location is near the central bus station, it seems to be close to the gym. The hotel is old and the restaurant food is not good. Will not stay next time