The check-in and check-out process was so pleasant and fast. I truly enjoyed the breakfast spread. So hearty and wholesome. The view and the location of this hotel is excellent as it is nearby to all the attractions. I even walked to the Arctic Cathedral along the bridge but most of all I got a free room upgrade to the Presidential Suite with the most amazing view and space. Thank you for making my stay in Tromsø phenomenal!
Driving from Tromso to Lofoten, this hotel is a great place to stop and rest after a long drive. Staff are nice and friendly. Good breakfast if compare to the price and the view is a bonus. We have got everything we need, great value for money.
Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
The hotel is centrally located near most tourist spots and meeting points for tours. The breakfast is nice with a variety of food but would be even better if there can be variations between days. There is also a gym and sauna overlooking the harbour. A nice place to stay in town.
The location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
The best hotel in Tromso for us. Everything is just walking distance. Food was great . Service was great. All the staff are so nice . Thank you Clarion Hotel Tromso.
An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
Nice hotel, friendly staff at the counter and helpful as well. Theres a bus from evenes airport to thon hotel and a short 5 min walk to the hotel. Breakfast is good, there is also an option to do lunch takeaway
Sangat Baik
88 ulasan
8.0/10
Harga bermula
RM525
satu malam
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Troms
Terokai Ulasan Tetamu Hotel di Troms
Lihat semua
8.7/10
Very Good
AAmy TsukaharaThe atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed.
The shower was also very large and decent water pressure and temperature control.
The breakfast was amazing! Many options and very delicious!
The view from the room was spectacular and the staff accommodated my request for a higher room.
The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience.
Overall, the stay was amazing.
とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。
シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。
朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。
客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。
唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。
総合的には、とても素晴らしい滞在でした。
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
AAndrew林Quite a good quality hotel. Location is excellent. Room is relatively small but still acceptable. This hotel booking includes breakfast. I rank the quality of breakfast to fantastic which it serves high quality of food with traditional Norwayigen food.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
SSTowI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
AApenghalouIt's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
GGuest UserThe room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
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