Hotel 4-Star di Ilocos, Philippines

Good -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals). Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here. Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.

I had a very satisfying stay here! The hotel's location is excellent, making it easy to get around, and there are plenty of dining and shopping options nearby. The front desk staff were warm and attentive, and both check-in and check-out were very efficient. The room was clean and tidy, the bedding was comfortable, and the soundproofing was good, allowing for a great night's sleep. The bathroom was odor-free and well-stocked with toiletries. Breakfast offered a wide variety of choices and tasted great. Overall, the atmosphere was cozy and comfortable, and it offered great value for money. I would definitely choose this hotel again and recommend it to friends.

Me and my parents had a good time during our stay. Every one is so kind and polite.  I love the amenities, food, location, and most especially our room view from our balcony that I requested prior to our checked-in date.  Away from the usual elyu noise at night time wherein you can really relax and enjoy the beach.  If you want a very peaceful and relaxing place, don’t hesitate to booked this place ‘coz it’s worth every penny you will pay. ☺️

It was an overall good experience. We were greeted by all-smiling staffs. The property is very well maintained. I saw that they clean their pools everyday. Our accommodation is very clean and tidy as well. Restaurants serves variety of food on their menus from vegetables, seafood, beef to chicken. I suggest to give them a heads up on your orders to avoid the hassle of waiting. They serve the usual silog meals on their breakfast (choice of meat/fish, fried rice and egg). You just need to ask them what you need on your room and they will immediately provide. I just hope that they could have provided more things on the room as a default like water, mugs, tissue are only good for 2 person even though the room is booked for 4.

it was such a nice experience staffs. glad we chose this hotel for a staycation. breakfast menu was very nice not to stimulating but have a variety of quality options. you will not go hungry as the vacinity offers a variety of restaurants and cafe also a conveniently located mall in front of the hotel itself. the staffs are accomodating and very friendly.

The wifi signal was difficult in the pool area and we had to ask the front desk multiple times to fix the room wifi. The shower water was also very slow. The cafeteria has no onsite waiters, you will have to look for them in order to order. The aircon wasn't cold enough for a room that's for 4 pax so we had to ask for an extra fan in the room. But the pool is good especially if you have kids. The beach area is also clean and not crowded so that's a good point. The food price is also affordable. The location if good for those who have private cars but i'll be quite far for commuters to find places to eat outside of the hotel.

It was very touching because it was a hotel with traditional Spanish culture. The paintings and decorations decorated in many places were also attractive, and it stopped my eyes there for a while. It was a short journey, but it left many memories. Thank you.

Hotel is new and modern inside but not creepy at all than the others we saw even located in Calle Crisologo. Though they have early curfew until 11pm that we should be back to the hotel to avoid penalty. We had a good night rest and good deep sleep. It’s the last hotel in calle crisologo but it doesn’t bother since its accessible to the main street and surrounded by antique shop. A must to stay in Vigan.

The staff where some of the most attentive and professional I’ve encountered. They make you feel very welcome and special. I would definitely stay again. Only down side was no phone in room and no phone signal so cannot order room service unless you have Viber as the WiFi was acceptable.

It's good. They have a big pool with very good taking care. I would like to book their place again