Hotel 4-Star di Mimaropa, Philippines

7/10 – Beautiful, modern villa, but disappointing service and a few practical issues We stayed for three nights in Villa 3, the ground-floor villa with a private pool. Our first impression was excellent. Everything was modern, spotless, and beautifully maintained. The villa smelled lovely, the minibar was well stocked, and even small details, like the outdoor shower for rinsing sand off your feet, were appreciated. The private terrace with its pool and outdoor kitchen was lovely, but there were several drawbacks. First, the insects. There were A LOT of biting insects in the outdoor area, not just mosquitoes. Despite using repellents, the provided citronella spray, and the ceiling fan, we still got badly bitten. It would be helpful if the property could recommend or provide something more effective against the local insects. The pool was also quite cold, as the terrace receives very little direct sunlight. We even had a cute little frog living in the pool filter! We informed the staff, but nothing was done. Personally, we found him adorable, so if you're staying in Villa 3 and he's still there, please say hello from us! The outdoor kitchen includes a BBQ area, but charcoal isn't provided. We were told to buy it ourselves, yet couldn't find any at the recommended supermarket. Having a BBQ area that guests can't easily use seems a little impractical. Housekeeping was another issue. We didn't need full cleaning, just fresh towels and drinking water. The water was replenished and bath towels were changed, but our requests to replace the pool towels were ignored twice. However, the most disappointing experience involved a dog living near the villas. She was a very sweet, partially blind mother dog whose puppies occasionally came around. I fed her throughout our stay and became quite attached to her. Before leaving, I gave the staff some food and a small tip, asking them to feed her and send me a photo. They agreed. Unfortunately, over the following days, I received excuses about rain and the dog being absent, despite her having been around almost constantly during our stay. Eventually, I received a photo showing only the dog's backside, with no indication that she had actually been fed. I cannot say whether they fulfilled my request, but the way it was handled was genuinely disappointing. It was a small, personal request that they had voluntarily agreed to, and I expected better communication and follow-through. It left me questioning how genuine the hospitality was once we'd checked out. On the positive side, the staff were friendly in person and helped us arrange a motorbike rental. Laundry service was also convenient. There are a few restaurants along the nearby beach for breakfast and dinner, with more options in town. However, the beach itself isn't really suitable for swimming – it's shallow, rocky, and covered in seaweed. You'll need to travel to other beaches or use the villa's pool. Overall, 7/10. The villa itself is beautiful, clean, and comfortable, but the insect problem, overlooked requests, and especially the disappointing experience after checkout affected our impression. With more thoughtful attention to guests' needs and better follow-through on promises, this could be a much better experience.

Very friendly staff, committed to give the best service to their guests. We intentionally booked Nacpan as a location (instead of El Nido center) to have a more relaxed atmosphere. Totally happy to stay at Nacpan Beach Villa as one resort of equal review a step further north had blaring music the whole day. The facilities are clean and modern, the amenities good, the equipment easy to handle. The beach is clean(!), no garbage, no plastic(!) - please keep it that way. Really incomparably clean, meaning: even if you dig with your feet in the seabed, no junk comes up (Nusa Dua - best beach in Bali - did not pass this test).

Piece Lio was a perfect choice!!! Amazing area, exceptional service and the room was better than we expected. We were very pleasantly surprised. Before choosing this hotel I read some reviews about not the best food options. I am not sure if they changed something but for food options we were offered only continental or English breakfast that was cooked for us fresh and was very good. Too much food if you ask me. We never finished it all. The beach is literally 2 minutes walk and there are plenty of restaurants to choose from along the beach. We had the best time there!

Honest Review Pros: - The lady who was in charge (We think she's the manager) is really nice and helpful. - Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊) - AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy - The hotel was really pretty or what we call aesthetic. My baby really liked the designs - Free breakfast and coffee was a good deal, but don't expect too much. - How much we got the reservation for 3d2n. Great offer from this app :) - Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out Cons: - Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...) - Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion. - Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own - Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily. - Breakfast is not a room service. You have to go down to the restaurant and eat it there. - Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture. - Pool was kinda dirty - Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here. - OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel. Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅

We stayed for a night at this hidden villa, and it felt like a true home away from home. The staff were incredibly kind and respectful, providing excellent service that made our stay comfortable and enjoyable. The food was a highlight—absolutely delicious, with a healthy breakfast offered in the morning. You can even request a floating breakfast, which added a special touch to the experience. While the villa is tucked away down a short gravel road, the peaceful and private setting made it worth the effort. The villa is kid-friendly, but families should be cautious around the tiled swimming pool area. There’s no TV, so if you’re traveling with children, make sure their devices are charged. Fortunately, the Wi-Fi is strong and reliable. Overall, it was a lovely, relaxing stay with amazing food and warm hospitality. We highly recommend this villa for a cozy and memorable getaway.

Nice hotel with good rooms. Unfortunately, the hotel seems to have a very relaxed policy for its guests. In the restaurant, a man can walk in and eat with a sweaty upper body, and the staff won't say anything. If there's a party with young people at the pool, with shouting and a lot of drinking, the staff also don't intervene. It's a real shame for the class such a hotel normally projects.

I had such a wonderful and relaxing stay at this resort. From the moment I arrived, everything felt welcoming and effortless. I was greeted with a refreshing welcome drink, check-in was seamless, and my bags were taken straight to my room which made the arrival feel extra special. The room itself was spacious and very clean. I was pleasantly surprised with welcome chocolates and brownies, which was such a thoughtful touch. The room was fully equipped with everything you’d need: bottled water, a hairdryer, toiletries, a coffee station, and a fridge stocked with drinks and snacks for purchase. It felt comfortable and well-prepared for guests. One thing that really impressed me was the laundry service. They had my clothes washed and returned within three hours, which was incredibly convenient and efficient. The pool area is absolutely stunning and very clean. They have three restaurants on site, which gives great variety. I ordered poolside nachos with a carrot and apple drink and it was delicious. Breakfast is a proper buffet, leaning toward a full English-style spread with plenty of options. That said, I do think the bathroom could use a bit of attention. Water leaked through the shower door when showering, the shower head could benefit from a deep clean, and I noticed a few drain flies. It didn’t ruin my stay, but it’s an area that could definitely be improved. I also experienced a small issue at checkout. They were unable to provide change when I was settling my bill, which delayed things. There were only two staff members assisting with checkout, and although I was scheduled to leave at 6:00am with a breakfast pack, I only managed to leave at 6:30am and unfortunately without the breakfast. Overall, I truly enjoyed my stay. The resort is beautiful, the staff are warm and welcoming, and the overall atmosphere is relaxing. With a little more attention to bathroom maintenance and smoother early-morning checkout coordination, it would be close to perfect. I would still happily return.

Matinloc Island is truly one of the best places to visit in El Nido, Palawan. The island offers not only breathtaking natural beauty but also an unforgettable experience thanks to its delicious food and wonderful staff. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The staff were incredibly friendly, attentive, and helpful, always making sure we had everything we needed. They treated us like family and made our stay comfortable and enjoyable from start to finish. The cooking was excellent — every meal was freshly prepared and full of flavor. The seafood was especially amazing, perfectly cooked and seasoned, and served with care we very love the steam fish. Big thank you for the chef 10/10,dining by the beach while enjoying the view made the experience even more special. The room design was modern, with touches of tropical style that made it feel warm and relaxing. The large windows and balcony offered stunning views of the beach and ocean — waking up to the sound of the waves and the sight of crystal-clear water was simply magical. The bed was soft and comfortable, and the room was well-equipped with everything we needed for a relaxing stay. We also appreciated how well-maintained and spotless everything was. The staff made sure our room was always tidy and fresh, and they were quick to assist with any requests. The bathroom was spacious and clean, with good water pressure and quality toiletries provided. Aside from the food and service, the island itself is absolutely stunning. With its crystal-clear waters, soft white sand, and peaceful atmosphere, it’s the perfect place to relax, explore, and take beautiful photos. Whether you’re visiting for a day tour or staying overnight, Matinloc Island offers the perfect mix of beauty, comfort, and hospitality.

Excellent location in a fantastic surrounding area with great dining options. The hotel offers excellent service, a clean and fantastic beach area, and all the staff are very helpful. There's also a free airport shuttle and a very pleasant pool. The rooms are excellent.

The hotel is nice, the room was big, we did switch room on second day for better view. The hotel was literally at 100% occupancy. The housekeeping was very efficient and so is the repair team. The location is very remote with not much around, so if you want to just relax, swim, and read a book, this is the perfect location. The hotel has a restaurant, a pool bar, a spa, a 24 hours gym, a pickle ball court, a large outdoor pool, and direct access to beach. On the positive side, the staff are so nice, very friendly, attend to your needs very efficiently. Honestly, I am super impressed that my room is always clean on time, there are always clean towels at the pool, this is extremely challenging for a fully booked hotel, which also was hosting a wedding and a conference during Valentine’s Day weekend and Chinese new years at the same time. On the negatives side, the carpet was dirty in both rooms, the AC was leaking and the toilet seat was broken, both were fixed right away. Because it is remote, we ate most of our meals in the hotel. The F&B program was not very well designed, options were limited for both breakfast and dinner buffet; after 3 days it feels a little like eating canteen food. Both my son and husband had salad on first day, while I only ate cooked food, so they were both pretty sick for the rest of the stay. Meanwhile, the operation team at the restaurant was clearly not ready for full occupancy, any order could easily take ＞45 mins and many local dishes were not available for days because lacking of LOCAL ingredients. They even ran out of ice cream at dinner, something that could have been stocked well in advance, unlike fresh vegetables. So any meal could take 1.5 - 2.0 hours. Again, the ataff was wonderful, they were doing everything they can to help. However, the management team really need to plan better for high season.