Hotel 4-Bintang di Trat, Thailand

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

We have stayed at Koh Chang Paradise Resort several times and have loved our visit every time except this last time. My in-laws came from the USA for their first ever visit to Thailand, so we chose the Koh Chang Paradise Resort with full confidence that they would enjoy their dream beach vacation with excellent “Thai hospitality.” The guest relations employee, Alex, who has worked at this resort for over 7 years handled our check-in process at the Koh Chang Paradise Resort. His behavior towards us is the reason why we will never stay here again. The resort double-booked the beachfront room we had reserved for my visiting in-laws, but they didn’t tell us that. Instead, Alex said they would upgrade my in-laws to a brand new beachfront room for the last three nights of our stay. These rooms were literally still under construction when we arrived. The room was not ready the morning of the move, so my in-laws told the front desk before breakfast that they would rather stay in the room they already were using. The front desk agreed, so my in-laws went to breakfast. After breakfast Alex found my in-laws and assured them that the new room would be ready by the supposed move time later that same day at noon, but my relatives have young children and were afraid that if something wasn’t constructed quite right or if there were any construction materials left by accident that someone would get hurt. Also, my in-laws were heading out shortly for an elephant experience, so they would not be present at the hotel at noon when the move was supposedly happening. My in-laws politely declined the move, but Alex escalated the situation by raising his voice and forcefully trying to intimidate my in-laws to acquiesce to his will. This is entirely inappropriate! No one should ever talk to a guest in this way, ever! My in-laws needed to leave for the excursion, so I stepped in and had to interact with Alex. I am disappointed with how Alex managed himself. We have rights as guests, and he raised his voice at me and tried to intimidate me into saying that my in-laws would move. He told us that the guests who were arriving always came every year and booked the same room that my in-laws were using. It’s not our fault that the room got double-booked. In fact, why did Alex even give us the room knowing that this double booking could be a problem? Completely the resort’s fault and not ours. I’m disappointed that Alex tried to blame his mistake on us. We as hotel guests who were given that room had just as much right to stay there as these incoming guests. Alex made us feel like we were insignificant and had no right to stay in the room in his attempt to intimidate us into moving so that the “VIP” guests could have the room. It was the resort’s fault, and Alex made us feel terrible with his forceful yelling. We felt belittled. As Alex was yelling at me and being extremely pushy, I could tell that the Thai staff who were watching the whole situation felt embarrassed about how

The peaceful and quiet atmosphere is everything - perfect for a beach getaway. The guestrooms are spacious and clean. The bed and pillows are comfy. Staff are friendly and attentive. The service is impeccable. Make a booking in advance if you want to have a spa or massage. It may not be available on weekdays.

Этот отель невероятно прекрасный - красивая природа, удобство и комфорт, уединение. Чтобы полностью почувствовать атмосферу, лучше всего взять большой номер Deluxe с панорамным окном в пол и балконом. Вид на горы и реку потрясающий, особенно на закате. Мы прожили здесь 12 дней и уезжать не хотелось, и конечно, хочется обязательно вернуться. - Еда - самые красивые завтраки в моей жизни, когда твоего столика почти касаются прозрачные волны утреннего прибоя. Ну и конечно очень вкусные! Есть яичница и омлет, несколько видов мюсли и хлопьев, два вида хлеба, оладушки, йогурт, арбузы, папайя, ананасы, два мясных блюда с овощами (чаще курица и свинина, иногда говядина), блюдо из картофеля, два вида риса, лапша, горячий бекон и колбаса, холодный сыр и колбаса, два вида супа, свежие овощи - черри, огурцы, перец болгарский, листья салата, оливки. И конечно вкусный кофе из машины! Так же есть счастливый час с 16 до 18, когда можно купить два коктейля по цене одного и наслаждаться закатом. Ужины тоже очень вкусные (цена высокая, как и на всем острове у моря, если хочется дешевле в два раза - есть куча мест у обочины дороги) - Территория очень большая и в сравнении с остальным островом очень ухоженная, особенно в районе пляжа с виллами. Без проблем возят по ней и в магазин на машинках отеля, ждать особо не приходится, но лучше взять байк и самому кататься по всему острову. - Номер Deluxe очень красивый и стильный, мебель довольно новая, но в некоторых местах уже испорчена неаккуратными людьми. Огромный сан узел, очень удобный. Кровать мягкая и удобная. - Уборка и смена полотенец каждый день. Смена постели раз в несколько дней. Пастельное белье очень приятно пахнет. - Вода - 2 бутылки по 0,5 л на номер. Этого не хватает на суточную норму потребления и надо докупать свою воду. Но так как в магазин возит транспорт отеля, это не проблема. - Интернет - для работы слабоватый и часто обрывается. Для отдыха - вообще не нужен. Здесь хочется наслаждаться природой и морем. - Пляжи - есть несколько в пешей доступности. Их глубина зависит от прилива, лучше посмотреть график приливов. А красота зависит от направления ветра. В штиль очень красивая и чистая водичка на всех близлежащих пляжах. Но самый красивый пляж Long Beach в восточной части острова, из отеля ехать до него около 1 часа на байке. И лучше с утра, народу до 10 утра там практически нет.

Nice resort, the best part is the private pool for every room. Gym is a little rundown and the restaurants do not do good Thai food. But the restaurant next to it on the beach does amazing Thai food, which they are clearly competing with since the difference is so big. so maybe they don't even try to do good Thai food and focus on the western, since their burgers and pasta are not bad, although the pizza is bland. So definitely go to the restaurant next to it on the beach, not the resort restaurant. top 5 in thailand quality level. we stayed in the 3 level building with the private pools not the cabins, which don't have the pools. worth it for the price which was slightly discounted for the season.

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

We have stayed at Koh Chang Paradise Resort several times and have loved our visit every time except this last time. My in-laws came from the USA for their first ever visit to Thailand, so we chose the Koh Chang Paradise Resort with full confidence that they would enjoy their dream beach vacation with excellent “Thai hospitality.” The guest relations employee, Alex, who has worked at this resort for over 7 years handled our check-in process at the Koh Chang Paradise Resort. His behavior towards us is the reason why we will never stay here again. The resort double-booked the beachfront room we had reserved for my visiting in-laws, but they didn’t tell us that. Instead, Alex said they would upgrade my in-laws to a brand new beachfront room for the last three nights of our stay. These rooms were literally still under construction when we arrived. The room was not ready the morning of the move, so my in-laws told the front desk before breakfast that they would rather stay in the room they already were using. The front desk agreed, so my in-laws went to breakfast. After breakfast Alex found my in-laws and assured them that the new room would be ready by the supposed move time later that same day at noon, but my relatives have young children and were afraid that if something wasn’t constructed quite right or if there were any construction materials left by accident that someone would get hurt. Also, my in-laws were heading out shortly for an elephant experience, so they would not be present at the hotel at noon when the move was supposedly happening. My in-laws politely declined the move, but Alex escalated the situation by raising his voice and forcefully trying to intimidate my in-laws to acquiesce to his will. This is entirely inappropriate! No one should ever talk to a guest in this way, ever! My in-laws needed to leave for the excursion, so I stepped in and had to interact with Alex. I am disappointed with how Alex managed himself. We have rights as guests, and he raised his voice at me and tried to intimidate me into saying that my in-laws would move. He told us that the guests who were arriving always came every year and booked the same room that my in-laws were using. It’s not our fault that the room got double-booked. In fact, why did Alex even give us the room knowing that this double booking could be a problem? Completely the resort’s fault and not ours. I’m disappointed that Alex tried to blame his mistake on us. We as hotel guests who were given that room had just as much right to stay there as these incoming guests. Alex made us feel like we were insignificant and had no right to stay in the room in his attempt to intimidate us into moving so that the “VIP” guests could have the room. It was the resort’s fault, and Alex made us feel terrible with his forceful yelling. We felt belittled. As Alex was yelling at me and being extremely pushy, I could tell that the Thai staff who were watching the whole situation felt embarrassed about how

Этот отель невероятно прекрасный - красивая природа, удобство и комфорт, уединение. Чтобы полностью почувствовать атмосферу, лучше всего взять большой номер Deluxe с панорамным окном в пол и балконом. Вид на горы и реку потрясающий, особенно на закате. Мы прожили здесь 12 дней и уезжать не хотелось, и конечно, хочется обязательно вернуться. - Еда - самые красивые завтраки в моей жизни, когда твоего столика почти касаются прозрачные волны утреннего прибоя. Ну и конечно очень вкусные! Есть яичница и омлет, несколько видов мюсли и хлопьев, два вида хлеба, оладушки, йогурт, арбузы, папайя, ананасы, два мясных блюда с овощами (чаще курица и свинина, иногда говядина), блюдо из картофеля, два вида риса, лапша, горячий бекон и колбаса, холодный сыр и колбаса, два вида супа, свежие овощи - черри, огурцы, перец болгарский, листья салата, оливки. И конечно вкусный кофе из машины! Так же есть счастливый час с 16 до 18, когда можно купить два коктейля по цене одного и наслаждаться закатом. Ужины тоже очень вкусные (цена высокая, как и на всем острове у моря, если хочется дешевле в два раза - есть куча мест у обочины дороги) - Территория очень большая и в сравнении с остальным островом очень ухоженная, особенно в районе пляжа с виллами. Без проблем возят по ней и в магазин на машинках отеля, ждать особо не приходится, но лучше взять байк и самому кататься по всему острову. - Номер Deluxe очень красивый и стильный, мебель довольно новая, но в некоторых местах уже испорчена неаккуратными людьми. Огромный сан узел, очень удобный. Кровать мягкая и удобная. - Уборка и смена полотенец каждый день. Смена постели раз в несколько дней. Пастельное белье очень приятно пахнет. - Вода - 2 бутылки по 0,5 л на номер. Этого не хватает на суточную норму потребления и надо докупать свою воду. Но так как в магазин возит транспорт отеля, это не проблема. - Интернет - для работы слабоватый и часто обрывается. Для отдыха - вообще не нужен. Здесь хочется наслаждаться природой и морем. - Пляжи - есть несколько в пешей доступности. Их глубина зависит от прилива, лучше посмотреть график приливов. А красота зависит от направления ветра. В штиль очень красивая и чистая водичка на всех близлежащих пляжах. Но самый красивый пляж Long Beach в восточной части острова, из отеля ехать до него около 1 часа на байке. И лучше с утра, народу до 10 утра там практически нет.

Nice resort, the best part is the private pool for every room. Gym is a little rundown and the restaurants do not do good Thai food. But the restaurant next to it on the beach does amazing Thai food, which they are clearly competing with since the difference is so big. so maybe they don't even try to do good Thai food and focus on the western, since their burgers and pasta are not bad, although the pizza is bland. So definitely go to the restaurant next to it on the beach, not the resort restaurant. top 5 in thailand quality level. we stayed in the 3 level building with the private pools not the cabins, which don't have the pools. worth it for the price which was slightly discounted for the season.

Came here with a friend for a Christmas holiday and it was great. The guest manager was a delight and he was very personable, helping with breakfast and conversing with guests about places he loved on the island and life in general. He seems to actually love his job which is refreshing. The rooms were delightful and clean and the bath tub was so soothing as was the view. But note that the resort is at the top of the island so if you want to go to beaches like bang bao bay or lonely island you’ll have to hire a car or taxi. Luckily the resort helped us with that. A staffer named Q even helped my friend find a spot for a late night snack. Overall our stay was great. I would suggest adding a vending machine to the resort for snacks when the kitchen is closed as well as maybe having an additional shuttle available for beaches farther away to allow for guests to sign up to pay a travel fee that they could split evenly. (For example, Mondays is lonely island, Tuesdays you may go to bang bao bay etc). Other than that everything was easy and well accommodated. Would definitely stay here again.

Hotel ini terletak agak jauh dari pusat, tetapi tidak kritikal, terdapat kedai berdekatan dengan semua yang anda perlukan. Kawasan hotel ini bersih, terdapat banyak katak yang menjerit di kawasan berpaya bersebelahan dengan rumah. Hotel ini bukan baru dan anda boleh merasainya dengan jelas. Tuala dicuci. Pantainya cantik - 5! Kakitangan sangat baik. Hotel ini menyewa basikal dengan harga 350 baht. Sarapan pagi membosankan. Bukan apa yang anda panggil sederhana, tetapi juga tidak terlalu banyak. Berbaloi pergi ke air terjun, ke pokok teh terbesar dan ke pelabuhan untuk makan di restoran laut.

Потрясающий пляж! Территория отеля - ухоженный сад, очень красиво. Отличные завтраки! Цены не маленькие, но со скидками вполне приемлемое соотношение цена/качество. Отель давно без ремонта, но после пандемии заметен косметический ремонт и капитальная уборка. Хотя покрытие на верандах все еще требует замены - просто гвозди торчат местами - ребенка не пускали там бегать. Ресторан при отеле это наверно самое расстройство, цены супер высокие, качество еды низкое: за почти 500 бат (цена 400 +сборы +налоги), получили пиццу диаметром 30см из замороженного теста. Это фиаско, братан. В общем только пиво и то за 150бат. Инфраструктура на дороге в 800метрах есть вся и фрукты и кафешки и хоз.маг, но 800 метров в горку) можно попросить отельный транспорт подкинуть туда, но обратно пешком, правда уже с горки))) но почти без освещения. Каррче надо брать байк, 300бат сутки, кстати срвершенно новый. В целом для впечатлений райского уголка за 7900 руб./ ночь - самое то!

What a hidden gem! We have been to Koh Mak before and this is the best hotel we have been staying on. We stayed on the hotel on the other side of the street but it was terrible so we changed to Islanda and I wished we had boked Islanda in the first place. It’s clean, no insects in the room, very good food, the staff is amazing, the breakfast is really good and the view - the best view in Koh Mak!! The hotel looks newly renovated now after covid and I really hope they keep this standard! We had the room with pool view and then we upgraded to the room with both pool view and sea view which both was amazing. The location is also great, really close to everything but still very calm (no dogs etc). We are going home tomorrow but if we go back to Koh Mak this is definitely the hotel we will stay on!

This is a newly opened place Not all rooms are open yet be under construction The staff here are very kind Service education, very well minded We wanted to stay here longer, I only said that the hotel has no rooms But there were definitely vacancies in our eyes I don't know why they don't make reservations That was a bit disappointing If I visit this island again, I want to visit again The food at the restaurant tastes good, The price is too high It doesn't matter if it's expensive You'll have to prepare something for the price Whether it's increasing the amount of food or plenching, I need to make a difference

The resort has a stunning outlook onto the sea, great, but small pool, great rooms, some with roof terraces & is very relaxed. The restaurant's food is superbly presented, however unfortunately, the service is poor and let it down. Both times we dined there we had to go and find our own menus, noone brought them to us. The food took a long time to come and, though it was well-presented, some of it was cold. They forgot my wife's main dish and despite enquiring about it twice with a waitress who didn't seem to speak English and just giggled and walked off, it never arrived. This was really disappointing and marred our stay which would have otherwise been very relaxing. After we complain they did eventually apologise and discounted out bill by one dish but it wasn't great. The resort can arrange golf buggy hire for you to tour the island for 800 THB for 5 hours (that and 10 hours only options - no shorter time) which is worth doing. Also nice to walk out on the sand when the tide goes all the way out

The Beach Natural Resort is a little piece of heaven. It's off the beaten path and that makes it so special. No crazy crowds, just individual traveller who enjoy a place to relax, wind down and recharge. The staff is wonderful and extremely friendly. The beach is like a beautiful pool, crystal clear water and the sunsets are stunning. Breakfast ist plentyfull with a wide selection of various hot and cold dishes. The restaurant is fantastic as well and we dined there 3 times out of 5 as the quality and the value for money is outstanding. They even had a surprise bday cake for my wife. Big thank you to all the staff for their impeccable service. Two small suggestions though: 1) The rooms need a bit of continued maintenance, to justify the pricing (although Bay 1 was way better than Bay 3) 2) I totally liked and enjoyed the shoes off policy, but please not in the public bathroom. Unfortunately there are a lot of 'dirty' guests and walking barfoot through their pee isn't really hygenic. Still, it's overall a beautiful oasis, we can highly recommend and hope to visit again in the future.

The peaceful and quiet atmosphere is everything - perfect for a beach getaway. The guestrooms are spacious and clean. The bed and pillows are comfy. Staff are friendly and attentive. The service is impeccable. Make a booking in advance if you want to have a spa or massage. It may not be available on weekdays.