Hotel 4-Star di Tennessee, United States

Great hotel, great location! Housekeeping did not replace items in room (toilet paper, cups, etc) but room was clean.

I stayed in The Captain, with one king bed, for one night. Urban Cowboy is a beautiful building, and it has a lovely community feel. The front porch, living room and restaurant all feel connected, so there are places to settle in beyond your room. The beams in my room made me a little nervous. I was worried I might hit my head on the way to the bathroom at night, so I strategically placed my suitcase to keep myself from getting out of bed in the wrong spot. Luckily, I didn’t hit my head. The bathtub was wonderful, and I loved that they provided bubble bath. The bottles of water was a nice touch too. The only oddities was the step in the bathroom and the shower curtain was a little wonky. I had dinner at the hotel and appreciated the two complimentary drinks. I ordered pizza. It was fine, although I found the tomato sauce a little sweet. I live in Europe and am used to European or Italian-style pizza, so American pizza is often a bit different to me. I left early the next morning and missed breakfast. There was nobody at reception, so I left my luggage in the room and asked the staff to move it for me. They did, which I appreciated. For guests staying just one night, it might help to confirm their checkout time in advance so luggage arrangements can be made more easily.

Having stayed here before, I had a little bit of an idea of what to expect. But it had been a while, so there were a few things that caught me off guard. There is only one negative that I can think of, and it's not a huge one, but I think it's necessary to point out.... 📱📱There were zero USB plug-ins in the room. There were a couple of different standard plug-ins that if you had the charging head for your cables, you would be okay. But between two people we had one charging head so it caught us a little off guard. It wouldn't take much to swap out an outlet in the living area. 🛏️The bed was comfortable. The pillows were comfortable and used the down alternative which was nice. As somebody who constantly has to check if hotels are offering down pillows and bedding, it's nice when I find that it's not there. 🚗 If you are planning to self park, do not drive up to the front of the hotel. That area is utilized strictly for valet parking. Go ahead and go to the underground garage near the corner of 4th and Demonbreun. You can access the hotel from that parking garage. 🚽 ☎ I meant to get a picture but the standard of luxury in the 80s still exists with a phone next to the toilet. Ahhh, simpler times. 😂️

My stay at TownePlace Suites Nashville Midtown was nothing short of excellent. From the moment I arrived, the staff was welcoming, professional, and eager to assist with anything I needed. The check-in process was seamless, and the hospitality set the tone for a fantastic stay. The room was spacious, impeccably clean, and thoughtfully designed for both comfort and convenience. The fully equipped kitchenette was a great touch, making it easy to enjoy a meal or snack without having to go out. The bed was incredibly comfortable, ensuring a restful night’s sleep after a day of exploring Nashville. The hotel’s amenities were top-notch. The fitness center was well-equipped, and the complimentary breakfast offered a great selection to start the day. The location in Midtown was perfect—close enough to downtown for easy access but far enough to enjoy a quieter atmosphere. Overall, TownePlace Suites Nashville Midtown exceeded my expectations. Whether you’re in town for business or leisure, this hotel is an excellent choice. I would definitely stay here again and highly recommend it to anyone visiting Nashville.

Read Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.

My trip started off with a flight cancellation that put us into Nashville 13 hours behind schedule & into the next day.  I called the hotel at 10:00 pm on August 8 after landing in Chicago & was denied check-in via phone due to booking through trip.com.  I was told to send an email by the female worker to Placemakr to hold my room, which I did immediately.  This made no sense to me as I was talking with a worker from Placemakr.  When I arrived at the hotel at 9:00 am on August 9, I was listed as a no show & had to rebook my room.  Thankfully, the gentleman working the desk that morning understood the situation & kindly took care of getting everything set back up.  I worried myself sick not knowing if I was going to have a place to stay when arriving in Nashville.  I would love for this employee to know how much her unwillingness to help me that evening affected my trip.

My first approach when I arrived on site wasn’t good. The staff that was helping me was a lady. I didn’t get her name but she wasn’t friendly. Her demeanor wasn’t there at all like she was rushing. No biggie. I didn’t complain. I stayed in town for 3 days. When I got to my room it was a ADA room. I didn’t ask for. I didn’t complain. Turned tv on and could not watch. I called front desk the lady gave me such a lame excuse. Maintenance came. He spoke no English. Had to translate on phone. He fixed. But it immediately went off again. I started to ask for a new room all together but decided to just write review. I feel like they save the good rooms for the airport staff like the attendants and pilots as I seen a lot of them coming and going. River view not worth it at all on my end.

Very clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..

It was a great stay, but I had one issue: as an IHG rewards member, I requested a late checkout for 1:30 p.m. because I have an extremely long international flight (44 hours) in the afternoon, yet housekeeping knocked and woke me up at 7:30 a.m. This is far too early, even for a normal checkout time. I am the type of person who cannot go back to sleep once I am woken up, so it is going to be an exhausting trip because I cannot sleep on planes. I notified the front desk, and the clerk apologized, stating there was a language barrier with the housekeeper, who must not have understood the paperwork. This is understandable, but I do think it should be addressed; otherwise, the stay was good.

After a friend's birthday weekend in Nashville, I had an extra day before flying out and found a reasonable rate on a room at a Tapistry, which Hilton brand I have enjoyed. I also saw a segment on a local TV station about the location as well. The ONLY issue I found was the layout of the room. No bar to hang hangars from the drawer, the floor length mirror was in a corner, and the brand new Keurig was blocking the TV when laying in bed (and the cord was too short too move elsewhere) - among other just-not-right items. If that could be figured out I'd come back and give the hotel 6 stars! It was clean, quiet and I had a great view of the city - thank you.