Hotel 4-Star di Shaanxi, China

The room layout is well-designed, and the overall cleanliness is excellent. The staff are enthusiastic and the complimentary airport shuttle and free daily laundry service for up to 8 items are fantastic added-value services. The plum juice and lemonade in the lobby are delicious, and there's free dessert soup available in the evenings. The delivery robot can even bring food upstairs. The hotel breakfast deserves a special mention – it's truly superb. All in all, it offers great value for money. The only minor issue was the replenishment of toiletries. The toothpaste in the toothbrush and toothpaste set is tiny. We didn't change toothbrushes and used them for a few days to be more environmentally friendly, but the toothpaste was too small and there was no separate toothpaste provided. We were told we could only use the toothpaste from a new set. On the first day, we didn't notice they hadn't replenished it after we used some, and on the second day, they only provided one new set. The toothpaste really isn't enough!🤣

Very close to the subway and surprisingly quiet, with a cool retro decor. It was super convenient for getting around. You absolutely HAVE to try the rice noodles for breakfast! I ate them for three days straight, haha. They come with a stir-fried meat sauce that's incredibly delicious. The aunties and the front desk staff were all so thoughtful and accommodating. They helped with everything I asked for, even printing dozens of pages of my contract! **Double Indulgence Afternoon Tea Buffet**: Highly recommended, with fruits, pastries, and coffee.

⭐⭐⭐⭐⭐ This hotel boasts an excellent location in the heart of Xi'an, very close to the Bell and Drum Towers and right next to the Muslim Quarter. It's incredibly convenient for sightseeing, shopping, and transportation. The front desk service was exceptionally warm and thoughtful! We booked two rooms, and the staff proactively upgraded our room types and arranged connecting rooms, which was perfect for our family to look after each other. They even thoughtfully prepared welcome fruits, and seeing that our child was tired from the journey, they specially sent over a small gift. So many thoughtful details! The room's amenities were good, and it was generally clean and tidy. This hotel is definitely worth choosing for a trip to Xi'an. Highly recommended!

The location is fantastic, right next to the landmark Bell Tower. You just exit subway station B, and the lobby entrance is about 50 meters to your left. We chose a room with an excellent location; it was very clean and comfortable. The self-service laundry room on the 6th floor was also very convenient. If the timing wasn't right, we could even call the front desk to have them wash and dry our clothes and deliver them to our room. This service was a lifesaver during our stay, keeping our clothes fresh and dry, so we didn't have to go home with smelly laundry.

The hotel facilities are good and it's clean. The bed is really soft and comfortable. The cleanliness is quite satisfactory; there are no stains on the bedding, and the floors are clean. The hotel is conveniently located near Keji Road subway station, making transportation quite easy. They also offer complimentary afternoon tea with black tea and parking vouchers.

Overall, it was okay. I booked through Trip.com, and later inquired about breakfast benefits, only to be told that these benefits are only available if booked directly through HUAZHU. I then checked the news online and saw Trip.com was being fined. So, I had no choice but to cancel my original booking and rebook a room with breakfast for an additional cost on Trip.com. Upon arrival, after checking in, I found the air conditioning wasn't cooling. I called for maintenance, and they said there was no problem. We reluctantly stayed one night... Since I was traveling with a child and came to Xi'an for the sights and food, to avoid constant moving, after negotiating with the hotel, I paid extra to switch to a twin room. The following days were spent visiting attractions, and I barely ate the hotel breakfast. Later, I heard that hotel breakfasts are usually complimentary if booked through HUAZHU... In short, the member breakfast redemption and free room upgrade benefits seem a bit chaotic!? I hope the platform strengthens its rectification efforts. Everything else was quite good; the facilities were decent, it was clean, the environment was nice, and the location near the Drum Tower in the city center was convenient with enthusiastic service.

The room amenities are fully equipped; the mini-fridge has a good selection of drinks and tea, and the fresh fruit tea in the lobby bar is also very refreshing. I particularly loved the pomegranate trees on the third-floor terrace; they perfectly complement the Xi'an atmosphere, instantly bringing to mind scenes from 'One and Only.' The hotel's back exit provides direct access to the Giant Wild Goose Pagoda, which is very convenient for evening strolls to the Grand Tang Mall. The breakfast spread is also quite extensive, and the coffee, in particular, is very rich and smooth. Throughout my stay, I truly felt at home.

My stay at the Hampton by Hilton Xi'an Dayan Pagoda from June 13th for two nights exceeded my expectations. The guest room's feature wall had a custom, hand-painted mural of the Dayan Pagoda in a traditional Chinese style. The elegant purple-toned ancient architectural patterns were very appealing, allowing me to immerse myself in the ancient charm of Chang'an without even leaving the room – the design truly captured the local character. The room was clean and odor-free, the bedding was soft and fluffy, and the pillows were just the right height, ensuring a comfortable night's sleep. Both sides of the bed had wall lamps and charging outlets, showing thoughtful and practical design details. The hotel's location is excellent; I could walk to the Dayan Pagoda and Datang Everbright City, making it very convenient to return after an evening stroll. Check-in at the front desk was efficient, and the service was warm and attentive. The self-service breakfast included a rich variety of Shaanxi local snacks. The hotel facilities were complete. This will be my top choice for future visits to Xi'an, and I will definitely book here again.

Getting around was super convenient, with a subway entrance right outside. The Bell and Drum Tower are also very close by. I was pleasantly surprised by our room with a courtyard. The front desk staff, both the young woman and young man, were incredibly friendly and enthusiastic. Having a direct drinking water dispenser in the room was a huge plus, so convenient! Plus, there were complimentary bottled waters available on every floor by the elevators. My only minor complaint is that the water pressure in the shower was quite low, which made showering a bit uncomfortable.

## Transportation The biggest takeaway from staying here is how convenient it is to get around! The hotel is right in the heart of the ancient city, just a few minutes' walk from the Bell Tower, Drum Tower, and Muslim Quarter. It's also very close to Zhonglou Station for Metro Lines 2 and 6, and there are plenty of bus stops right outside. Getting to the Big Wild Goose Pagoda or the Grand Tang Everbright City by taxi only costs about ten yuan. Plus, the hotel offers a free airport shuttle service, which is a huge bonus! ## Soundproofing and Comfort I had a very peaceful stay this time. Initially, I was worried it might be noisy at night being in the city center, but the soundproofing is surprisingly good – I slept like a baby. The room type I booked was very spacious, and the floor-to-ceiling windows made it feel bright and airy. The mattress was just right, not too soft and not too firm, and they even use deep sleep memory foam pillows. Overall, it was very quiet and comfortable; I wasn't disturbed by any outside noise at all. ## Service and Facilities Both the front desk staff and the housekeeping aunties were incredibly warm and patient. The room had a dry/wet separation in the bathroom, and the cleaning was very thorough. What's more, I was pleasantly surprised to find that the hotel provides a laundry room and robot delivery service. There's even free chilled plum juice in the lobby – they really pay attention to the little details.