Hotel 4 Bintang di Virginia, Amerika Syarikat

One day f the best locations to stay while in Williamsburg.The housing is top rate with all amenities including washer and dryers, full kitchen, fireplace and many other extras. For the rate you get a house away from gone.

The people were nice but the ac machine was just near your bed.

A nice hotel with spacious rooms and a good, regular shuttle to the airport—if it’s 10-15 minutes, so not exactly an airport-adjacent hotel. I arrived late and left early but the staff was helpful and welcoming and the room was quite large, a good bathroom in which to freshen up. I would happily stay again.

I was attending the AMVETS National Executive Committee Meeting at the Washington Dulles Airport Marriott the second week of March. When we first arrived we were greeted with a warm smile at the front desk. Angela P. was the perfect host and the epitome of customer service. Very personable and accommodating to our needs for our stay, went above and beyond to make sure our stay was enjoyable. Along with Erin and Darnell, the staff at the front desk and the security officers were outstanding! However, the event group leadership and staff is another story. It seemed that a certain individual was trying to make a name for themselves and in doing so destroyed a great portion of our enjoyment during our stay. I will say he and his minions provided us a memory that will be remembered for quite a long time; a memory exactly opposite of the wonderful service we received at the front desk! Kudos to Angela and her co workers!

Biliknya besar, persekitarannya bagus, nilai wangnya bagus, dekat dengan lapangan terbang, tempat letak kereta di hotel berharga 30 dolar setiap malam, dan perkhidmatan yang lain sangat baik

worst hotel service I ever seen！the reception service treat people like you owe them money. Although the facilitate in the hotel is good, but I won’t come here anymore.

My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

In a world where many hotel chains use COVID or being green as an excuse to save money, I am happy to report that the Westin Dulles rose above my expectations. Much to my surprise, I did not find a green excuse flyer on my pillow to explain why my room could not be cleaned while I was out. Too many hotels use either ecology or COVID-19 as an excuse to set low expectations for customer service. The Westin Dulles is the first hotel that truly delivered on its commitment to customer service. They cleaned my room to spotless perfection while I was out on business. And when I came back I had clean towels and a freshly made bed to sleep in. Westin elevated their brand by doing what used to be expected. Our bar was lowered by COVID-19. However, Westin still cares enough to overcome the challenges facing the hospitality industry. Well done Westin! Gratefully, Gary

酒店非常的新，床頭也有充電插頭，在美國一眾老酒店中鶴立雞羣了。價格比較合理，出門就是地鐵站，方便進城。停車費用稍貴，約45刀一天。

We have stayed at the Fairfax Marriott Fair Oaks 25+ times over the last 8 years while visiting our son and his wife who live in Fairfax. Additionally, we have frequently had friends and family stay there while visiting too. Originally, we loved the hotel, but it has increasingly become worn and in disrepair. This past weekend will likely be the last time we stay there, unless measures are taken to correct many of the issues we so disappointedly encountered. A large group of us traveled to Fairfax and all booked rooms at the hotel (10 rooms) . We found the rooms in need of better cleaning and physical and mechanical repairs. It started when I arrived, got to the room which was not very clean, had torn draperies, and an air conditioner which clanged constantly. The maintenance man, who was lovely, came promptly to try to fix the noise issue, but could not. As a result, my room was changed to another floor, with no one helping me. The next room, had a very dark entry from the hall, as the lights there were not working. Upon entry, the room was also in need of a better cleaning, the door handle was falling off, and the faucets needed repair. When family and friends arrived, they too were certainly not thrilled with their rooms for similar reasons. Well before coming, I spoke with the front desk and hospitality agent about the possibility of having a space available to greet family and friends as the arrived and so we could spend a bit of time together. Although they said yes, the next day I received a email from the banquet manager, stating there were no such spaces available. In the past, we’ve used a hospitality room there for this purpose, but I was told there was absolutely no way they could accommodate my request. On The night when guests arrived, the hospitality roo off of the main lobby was in fact vacant all night, but the front desk manager said we needed to ask for it in advance to get tables and chairs. I had that request, in writing, but it did not matter. They did finally make a space arrangement for us when they realized we were simply going to stay in the lobby., because they did not want some of the children ‘running wild,’ in the lobby. Overall, the hotel and staff did not do much to be accommodating or welcoming, with a few notable exceptions (the woman overseeing the restaurant for breakfast was very kind and helpful). We are Marriott Bonvoy members, and ad stated earlier, have been frequent guests at this hotel. Unless significant changes are implemented very shortly, we will choose to stay elsewhere, as there are many fine options in this area.

A nice hotel with spacious rooms and a good, regular shuttle to the airport—if it’s 10-15 minutes, so not exactly an airport-adjacent hotel. I arrived late and left early but the staff was helpful and welcoming and the room was quite large, a good bathroom in which to freshen up. I would happily stay again.

In a world where many hotel chains use COVID or being green as an excuse to save money, I am happy to report that the Westin Dulles rose above my expectations. Much to my surprise, I did not find a green excuse flyer on my pillow to explain why my room could not be cleaned while I was out. Too many hotels use either ecology or COVID-19 as an excuse to set low expectations for customer service. The Westin Dulles is the first hotel that truly delivered on its commitment to customer service. They cleaned my room to spotless perfection while I was out on business. And when I came back I had clean towels and a freshly made bed to sleep in. Westin elevated their brand by doing what used to be expected. Our bar was lowered by COVID-19. However, Westin still cares enough to overcome the challenges facing the hospitality industry. Well done Westin! Gratefully, Gary

Room expected to be cleaned every day. I have to ask them to clean the room. Rest all was good. Make breakfast available for free.

We have stayed at the Fairfax Marriott Fair Oaks 25+ times over the last 8 years while visiting our son and his wife who live in Fairfax. Additionally, we have frequently had friends and family stay there while visiting too. Originally, we loved the hotel, but it has increasingly become worn and in disrepair. This past weekend will likely be the last time we stay there, unless measures are taken to correct many of the issues we so disappointedly encountered. A large group of us traveled to Fairfax and all booked rooms at the hotel (10 rooms) . We found the rooms in need of better cleaning and physical and mechanical repairs. It started when I arrived, got to the room which was not very clean, had torn draperies, and an air conditioner which clanged constantly. The maintenance man, who was lovely, came promptly to try to fix the noise issue, but could not. As a result, my room was changed to another floor, with no one helping me. The next room, had a very dark entry from the hall, as the lights there were not working. Upon entry, the room was also in need of a better cleaning, the door handle was falling off, and the faucets needed repair. When family and friends arrived, they too were certainly not thrilled with their rooms for similar reasons. Well before coming, I spoke with the front desk and hospitality agent about the possibility of having a space available to greet family and friends as the arrived and so we could spend a bit of time together. Although they said yes, the next day I received a email from the banquet manager, stating there were no such spaces available. In the past, we’ve used a hospitality room there for this purpose, but I was told there was absolutely no way they could accommodate my request. On The night when guests arrived, the hospitality roo off of the main lobby was in fact vacant all night, but the front desk manager said we needed to ask for it in advance to get tables and chairs. I had that request, in writing, but it did not matter. They did finally make a space arrangement for us when they realized we were simply going to stay in the lobby., because they did not want some of the children ‘running wild,’ in the lobby. Overall, the hotel and staff did not do much to be accommodating or welcoming, with a few notable exceptions (the woman overseeing the restaurant for breakfast was very kind and helpful). We are Marriott Bonvoy members, and ad stated earlier, have been frequent guests at this hotel. Unless significant changes are implemented very shortly, we will choose to stay elsewhere, as there are many fine options in this area.

The front desk reception was excellent. They accommodated me with a very early check in after an overnight flight, and early arrival at hotel. This was a very pleasant surprise to be able to rest in a room rather than the hotel lobby. I wish the hot tub was open later than 9pm, I could have enjoyed that longer, but I'm glad it was an option. The front desk also was very accommodating with help navigating public transportation - very appreciated. The Capital Burger restaurant knows how to SUGGEST and upsell you on everything. Very disappointing. Happy hour was worthless when the bartender was so accommodating to upsell all drinks so that you end up paying twice or 3x the expected cost. We felt taken advantage of. We ate and drank elsewhere the rest of our stay. Be warned.

Had a pleasant experience at Westin, clean rooms excellent service.

Absolute best place to stay for folks flying out of Dulles Airport. Free shuttle to the airport, safe parking for your car, excellent restaurant and very friendly staff If your trip is at least two weeks long it’s actually cheaper to stay at hotel and park your car here then to just park it at the airport. Plus no gásteles of driving to airport the day of your flight.

A few years ago we stayed here frequently. We were then Platinum members and enjoyed a delicious gourmet breakfast in a restaurant with excellent service and ambiance. That restaurant has been torn down and the substitute is a huge bar and tables in the main lobby. Not at all as nice except that the breakfast still offered many choices and the food quality and service were still good. When we checked in we found three pillows on our king size bed. When we asked for another they brought it right up but only after telling us that the new ”industry standard” was three! Huh? I asked which one of us was supposed to use two and which uses one but got no response. The cold water in the sink and the tub ran burning hot. The maintenance department was never able to fix it during the five days of our stay. However, we discovered that if you leave it running for 10-15 minutes it eventually turns cold. So whenever we awoke or returned to the room we immediately ran the faucet. Eventually, management applied 5,000 points to our account. Once, the TV lost internet connection but maintenance did arrive quickly and repaired it. The ambience at this hotel which was our mainstay for years, is very different. Front desk staff are still friendly. As lifetime Marriott Gold members now we still choose Marriotts for at least half our hotel stays, but this one is off our list.

Enjoy the Tyson’s Corner area witch’s stay at the Double Tree. The silver line makes the trip from the airport easy, so you don’t have to worry about an expensive Uber. The staff is great; but be sure to ask for your room to be cleaned and any water bottles you may need. Aside from that, it’s a good place to stay whether your visiting DC or northern Virginia. I would also suggest going across the street to the mall. It’s been upgraded with a very large selection of great food.

Tyson’s Corner Marriott is a very good hotel. Very friendly staff. The M club is wonderful. They have great breakfast and afternoon hors d’oeuvres. The location is right next to Tysons Corner Center Mall and Metro. They have a shuttle to the Metro, although it was not available when we needed it. We walked from Tysons Metro station to the hotel, we cut through the mall and it was an easy walk. Self parking is $20/day. The beds are hard. There is no pool. I would stay here again.

The people were nice but the ac machine was just near your bed.

Biliknya besar, persekitarannya bagus, nilai wangnya bagus, dekat dengan lapangan terbang, tempat letak kereta di hotel berharga 30 dolar setiap malam, dan perkhidmatan yang lain sangat baik

My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

Our family was in DC for the burial of a family member in Arlington National Cemetery. You can’t beat the location of this hotel in proximity to Reagan International and the cemetery. It’s also a short ride to most of the DC attractions. Food was great at the restaurant, although a little on the pricey side. We had a special family dinner in a separate room the last night we were there and the hotel was very accommodating. The room was clean and the bed was comfortable. The staff at the front desk were very helpful. One small issue with no valet later at night was disappointing to us when we returned just before 10pm to find no one outside to valet our car and the front desk letting us know that they went home for the night. There’s the different between a 4 and a 5 star experience.

酒店非常的新，床頭也有充電插頭，在美國一眾老酒店中鶴立雞羣了。價格比較合理，出門就是地鐵站，方便進城。停車費用稍貴，約45刀一天。

The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.

Perkhidmatan hebat dan hotel yang cantik! Akan mengesyorkan kepada sesiapa yang mencari tempat tinggal berhampiran lapangan terbang.

酒店的地理位置非常滿意，交通方便，參加還有畢業典禮來的，服務好，衞生好，環境佳，以後來DC，還是會選擇這間酒店。

This was my second time staying at the hotel. To my surprise, upon arrival to the front desk, Mae remembered me from last time immediately. Welcomed me back, and even referred to me by name. These days customer service is hit or miss, but Mae was just as kind to me as she was last time and added a twist when she personalized the experience by calling me by name, This is certainly my chain and hotel of choice!

The people were nice but the ac machine was just near your bed.

Biliknya besar, persekitarannya bagus, nilai wangnya bagus, dekat dengan lapangan terbang, tempat letak kereta di hotel berharga 30 dolar setiap malam, dan perkhidmatan yang lain sangat baik

My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

Our family was in DC for the burial of a family member in Arlington National Cemetery. You can’t beat the location of this hotel in proximity to Reagan International and the cemetery. It’s also a short ride to most of the DC attractions. Food was great at the restaurant, although a little on the pricey side. We had a special family dinner in a separate room the last night we were there and the hotel was very accommodating. The room was clean and the bed was comfortable. The staff at the front desk were very helpful. One small issue with no valet later at night was disappointing to us when we returned just before 10pm to find no one outside to valet our car and the front desk letting us know that they went home for the night. There’s the different between a 4 and a 5 star experience.

酒店非常的新，床頭也有充電插頭，在美國一眾老酒店中鶴立雞羣了。價格比較合理，出門就是地鐵站，方便進城。停車費用稍貴，約45刀一天。

The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.

Perkhidmatan hebat dan hotel yang cantik! Akan mengesyorkan kepada sesiapa yang mencari tempat tinggal berhampiran lapangan terbang.

酒店的地理位置非常滿意，交通方便，參加還有畢業典禮來的，服務好，衞生好，環境佳，以後來DC，還是會選擇這間酒店。

This was my second time staying at the hotel. To my surprise, upon arrival to the front desk, Mae remembered me from last time immediately. Welcomed me back, and even referred to me by name. These days customer service is hit or miss, but Mae was just as kind to me as she was last time and added a twist when she personalized the experience by calling me by name, This is certainly my chain and hotel of choice!