Hotel 3-Star di Alberta, Canada

I recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations. The Highlights: Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive. Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind. Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location. The Drawbacks: Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage. Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak. Summary: Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.

My stay was perfect, nothing to say about the hotel or the recommendable staff, I will stay again for sure

I had a wonderful stay at this hotel. Everything was perfect – very clean, comfortable, and well-organized. The staff did an excellent job, always friendly and helpful. Everything was 100%. I would definitely recommend this hotel and would love to come back again!

Extremely helpful staff,very good service, location is easily reachable by LRT, rooms are big and clean and has everything needed including microwave, coffee maker and fridge.

Room was average at best Pillows lumpy and it affected my  sleep Went to buy a bottle of water it was 4.50 Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on Cheap price but would try a different   place next time Average at best!!!

Excellent hotel at a great location. Breakfast was good but could be improved by providing variety of food and most importantly place the tag next to food tray.

Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.

This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the ****** while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.

We've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!

Quick and easy checkin and checkout process. We were staying on a non-smoking floor, and we unfortunately had the worst smells of ********* flooding into our room. We called down to front desk, who were going to look into it. Nothing done about it. Advised front desk at checkout of the situation and they didn’t seem to care. Other than that. Was a good location for us too.