Hotel 3-Star di Saarland, Germany

Stayed here alone to watch the Bundesliga table tennis match with Fan Zhendong. Many fans coming for the matches stay here, as do a lot of local Germans, because the location is super convenient, right near the train station. Breakfast is included. The room is indeed very small; there's no desk or anything. There are just two small bedside tables to put your phone on and charge it. Basic toiletries and slippers aren't provided – is that how it is in Germany? What I disliked most about my stay was the lack of a main light; the room was really dark. I had to adjust the direction of the bedside spotlights to make the room a bit brighter. Everything else was great. I also didn't encounter the issue some people mentioned about not being allowed to store luggage; I stored my bags on both arrival and departure mornings. The front desk staff were very friendly. I'd choose this place again next time I come for a match.

Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.

There are quite a lot of rooms in this hotel, which can be said to be the largest hotel in this town. The heating in the room is very warm. The room I live in also has a microwave, induction cooker, refrigerator, and everything. Breakfast is quite satisfactory, except for potato cakes and scrambled eggs are hot food, the rest are cold food. The front desk girls can speak English and there is no problem communicating. The cleaning staff can speak German. I like the glass windows of the hotel very much. It is the kind of typical German open window and the ventilation is great. The surrounding area is quite convenient. Go left and there are some shopping malls and small stores. Except that the breakfast is slightly monotonous, everything else is fine.

Super friendly staff. Rooms are pretty big and in a good condition. Everything seemed luxurious. Also it was a LGBTQIA+ Friendly Hotel :). I can only recommend it

I recently stayed at this simple, functional hotel. The location was its biggest strength. It is just a short distance from the French border and convenient for getting into the Saarland. The hotel itself is exactly what you'd expect from a basic spot. The room is clean and comfortable with great bed. One minor element is the busy noisy road.

Delightful welcome - made to feel at ease. Spotless room with balcony: plenty of space. Bottle of water waiting.  The nearest thing to a niggle is that I prefer a hard mattress, but I realise that I am in a minority… Superb breakfast - as good as any I have enjoyed.

Hotel-style apartment, the room is not big, the decoration facilities are old, the sound insulation is not very good, the room hygiene is not done every day, you can tell the waiter when you need it. But the location is very good, in the city center, it is very convenient to nearby restaurants, supermarkets, attractions. There is a kitchenette and kitchenware, suitable for guests who don't want to eat out and can cook in the apartment. The price/performance ratio is OK.

Easy to reach , the room is very clean and quiet ,the service at the check in counter is excellent, breakfast is good, 👍👍

Perfect modern hotel for night stay, just next to the highway.  No restaurant for dinner, but in the immediate surroundings, either over the road to the Brauhaus, with food cafe dishes and, among other things, self-bringed beer.  A great breakfast buffet in the hotel.