Hotel 3-Star di Kent, United Kingdom

Stayed in Room 265 near the elevator area and unfortunately the noise insulation was very poor. The fire door beside the lift slammed loudly throughout the night whenever guests passed by, making it almost impossible to sleep. The hotel should really install soft-closing hinges to reduce the noise for nearby rooms.

A return trip to this hotel a professional operation with genuine and helpful staff. The only drawback was the complimentary tray had fallen off its shelf so looked untidy on entering the room. Very apologetic and offered to put this right but really no trouble to pick the tray up ourselves. A good size twin room and great choice for breakfast. Enjoyable stay.

I live in a town so this was perfect for me. I arrived and was welcomed at reception by Chloe.She was amazing,happy,welcoming,chatty,down to Earth which was brilliant.The residents bar was lovely and quaint.Yes its an old style hotel but I love the old style seafront hotels,the decor in my room was abit too much(covered in parrots haha) but that was minor. The room itself was spacious for me,had everything it needed,was perfect for my stay. The bar they have in the basement,well what a night that was. Being served by Connor,and joining my new American friends who also stayed at the hotel,we had an absolute ball. Few too many but lovely cocktails and happy hour,I will say it was a hit aha. I don't have any faults at all with this hotel,it's cheap,cheerful and is perfect where it is overlooking the sea.No curfew coming in,free WiFi,very helpful when it came to asking for information. Couldn't of asked for a happier,more comforting hotel. I would recommend this hotel,a perfect old style seafront hotel,a view to dream about,everything within walking distance,amazing hospitality and care for the residents staying,and for what it costs,it most definately holds its value. Definately somewhere I would stay again xxx

Hi. I stay in the King Charles hotel every week and believe it to be the best accommodation in the area in terms of value for money and room comfort by a long way. The rooms are warm, and clean, as are the showers. The breakfast is tasty with super service and the reception and bar staff are all friendly and helpful. Car parking is also generally fairly easily. All good, a home from from home. Thankyou King Charles hotel.

When I arrived at the hotel, there was a clear sign on the front desk that there wont be any car park space available. They never told us they charge £12.50 for overnight parking. As we were travelling on a motorcycle, we found an unmarked space in a quiet unused corner of the hotel near the rear staff entrance, because the rain was really heavy and we have had to lug our panniers into the building. I found out later that the hotel charged me £12.50 for overnight parking. They claim that our bike was on their premises and they were entitled to charge us even though we weren’t given a proper car park space.

Definitely highly recommended : tucked away and yet near amenities (large Tesco, Mc Donald’s and large selection of other food options from Uber). There is also a restaurant within the hotel - nice menu.  Hotel itself is spotless all around (smells nice). Effortless check in and check out. The reception staff was very welcoming and helpful. The room was larger than expected. String WiFi signal throughout. Breakfast was delicious. Pet friendly (£30 per pet). Ample parking but not free (unless included in room).

實際上酒店不叫Royal Tunbridge Wells 而是 Premier Inn Royal Tunbridge Wells ，攜程標題應該是寫錯了，不過這次入住酒店的體驗真的太棒了！酒店位置絕佳，就在鎮中心，無論是去火車站還是逛著名的步行街 The Pantiles 都非常方便，周圍的公園和劇院也近在咫尺。 酒店坐落在一棟非常有特色的建築裏，前身是一個法院（Merevale House），經過現代化的改造，內部設施非常新。我們的房間既時尚又舒適，床特別舒服，一夜安睡。儘管地處中心位置，但房間裏卻非常安靜，隔音效果很好。房間打掃得一塵不染，還配有空調和給力的淋浴設施。 酒店自有的 Thyme 餐廳也值得稱讚，我們在這裏享用了美味的晚餐，早餐的選擇也很豐富，味道很棒，為新的一天注入了滿滿的活力。 最重要的是，酒店的每一位員工都非常友好和樂於助人，讓我們的住宿體驗更加愉快。 總而言之，這是一次無可挑剔的住宿。無論是地理位置、硬件設施還是服務，這家 Premier Inn 都做得非常出色。

Good value for the price I paid. You need to get an entry code number from reception before gaining entry to the parking at the rear of the hotel. The hotel no longer serves a cooked breakfast but I found the continental breakfast sufficient.

The hotel is so nice with a lovely staff. We even have had a little Christmas gift at our door with a Christmas card. It is a really nice gesture! As it is an old.building, the walls are thin and we could hear people from ofher rooms so if you are light sleeper bring earplugs with you (I always do that). The room has electric heater and heated the room is warm, which for me is important as I am skinny and always cold. So I could enjoy the space without being cold. We had a.great stay, would have been nice to stay for more nights.

Sparkling clean - it might have been the cleanest Premier Inn Hotel we’ve been! Very fresh breakfast; really kind to give our kids small gifts as a half-term break treat Well air conditioned under the searing heat Really friendly and welcoming staff, though we had a bit of trouble checking in it was tackled very quickly Just a shame the parking costs £9 a night which isn’t a very good value compared to other hotels that might offer free parking.