Hotel 3 Bintang di Mindanao Utara, Filipina

The service was good. The rooms were very clean. But its better to take the breakfast by yourself in the Pancake House. Because than you have a very good one.

Great facilities and good service. The staff was very accommodating to every question and request. A beautiful view from their rooftop bar. Will definitely recommend this as a comfortable place to rest and relax.

It was a 40-minute drive from the airport. The hotel was very clean and the breakfast great - special mention to the coffee. The staff are courteous and very accomodating. They have a free wi-fi which a good way to stay connected especially this was a business trip.

very clean rooms, although the bathroom needs some improvement as there were also signs of age. the front desk staff were sooooo nice, very friendly. Also the guards on duty, always very strict with checking the people goin in and out the hotel. parking space is massive, though it can be tricky to find one during peak hours. after all, the hotel is within the mall premises..

The location is very good. Less than 5 minutes walk from Gaisano Mall. Easy to check in. Room is okay that is enough for 2-3 days sleep. Price is good. They have towel,soap and shampoo. Also have TV and fridge. You can ask for a hairdryer if you want. They have water dispenser on the hallways which is very good! It would be nice if they have cups for coffee.

I am really disappointed about the staffs I dont know what is her name but she cant treated us well, she shows attitude to us and I hate that, we are open minded and understanding of all the protocols and policies in the hotels but you’re staffs is very attitude is it because we are still young? we paid exact amount! and all we need is to enjoy that place but your staffs are very attitude I hope you will train them a right manners! ps*I wont go back anymore*

we went to this on dec 28, 2021 at 2pm. hoping that we will just check in because were already tired from travelling from zamboanga to CDO. and we already paid our reservations 2 weeks before our trip. yet, when arriving at their counter. their front desk employee told us that there were no more available rooms. (see how stupid their ways of processing works ? and we cant even park our vehicle properly. their free parking means that its 2 blocks away from the actual hotel -_-. and they didnt even mention that. but the worst part is. on our 2nd day of vacation. my family and i decided to go to seven seas water park. that means we need to leave early and to leave our hotel for the whole day. and so we did. on the 3rd day. dec 30, 2021. my brother notice that his money worth 5000 thousand pesos was taken from his wallet inside our room. where he left it. and so after noticing that we got rob. we decided to confront the hotel asking them to show their footage of their cctv. and they denied us. they said, ( only their manager has the password for their cameras.) and so what we did is we ask for the number of their manager to inform them about our situation. when speaking to the manager. She was already screaming at my mom through their phone saying that my mom violated their boundary, saying that she trespass to their counter. do you guys hear how stupid thats sounds ? were the ones who got rob and yet their the ones who are more angrier . to fact that the room has only one entry and its the front door of that room, its means that they used the spare key of our room to get inside and stole my brothers money. so my brothers and my mom went to the nearest police station to report the incident. after reporting it, 2 of the police officers went with them from the police station to the hotel. after the police office confronted them , they immediately attend the police office with their IT head to access their cctv. why didn't they do this when we were asking for it ? . after hours of checking the cctv they told us (my family and the police) that their cctv are not recording anything.

I got married in this Hotel on September. The scenery is just perfect for our intimate wedding. One thing that I have to comment is their Restaurant. Despite the nature loving atmosphere, they have limited choices of Vegeterian Foods (e.g Salads). Prior to my wedding, I approached the Restaurant head requesting for a Salad on my wedding day as my lunch and they agreed. On the day of my wedding, we ordered at 9am and has not received my lunch until 11:30am after consistent follow-ups. I got stressed because of this! The next day when I told them, the staff did not even bother to apologize. He said, that happened because they were busy. Staffs need more training on how to prioritize orders and speak to Customers.

Not really cool if you need a good night sleep. At night, there's a live band just next to the hotel. They do not offer breakfast and the breakfast outside the hotel is not that okay. Food is fine at but the serving time take too long. GUTOM ka! We got the family room and it is big and clean, toilet and bath is big as well. They do not accept cashless payments. This is good if you enjoy nightlife scene.

The service was good. The rooms were very clean. But its better to take the breakfast by yourself in the Pancake House. Because than you have a very good one.

Great facilities and good service. The staff was very accommodating to every question and request. A beautiful view from their rooftop bar. Will definitely recommend this as a comfortable place to rest and relax.

It was a 40-minute drive from the airport. The hotel was very clean and the breakfast great - special mention to the coffee. The staff are courteous and very accomodating. They have a free wi-fi which a good way to stay connected especially this was a business trip.

The location is very good. Less than 5 minutes walk from Gaisano Mall. Easy to check in. Room is okay that is enough for 2-3 days sleep. Price is good. They have towel,soap and shampoo. Also have TV and fridge. You can ask for a hairdryer if you want. They have water dispenser on the hallways which is very good! It would be nice if they have cups for coffee.

I am really disappointed about the staffs I dont know what is her name but she cant treated us well, she shows attitude to us and I hate that, we are open minded and understanding of all the protocols and policies in the hotels but you’re staffs is very attitude is it because we are still young? we paid exact amount! and all we need is to enjoy that place but your staffs are very attitude I hope you will train them a right manners! ps*I wont go back anymore*

we went to this on dec 28, 2021 at 2pm. hoping that we will just check in because were already tired from travelling from zamboanga to CDO. and we already paid our reservations 2 weeks before our trip. yet, when arriving at their counter. their front desk employee told us that there were no more available rooms. (see how stupid their ways of processing works ? and we cant even park our vehicle properly. their free parking means that its 2 blocks away from the actual hotel -_-. and they didnt even mention that. but the worst part is. on our 2nd day of vacation. my family and i decided to go to seven seas water park. that means we need to leave early and to leave our hotel for the whole day. and so we did. on the 3rd day. dec 30, 2021. my brother notice that his money worth 5000 thousand pesos was taken from his wallet inside our room. where he left it. and so after noticing that we got rob. we decided to confront the hotel asking them to show their footage of their cctv. and they denied us. they said, ( only their manager has the password for their cameras.) and so what we did is we ask for the number of their manager to inform them about our situation. when speaking to the manager. She was already screaming at my mom through their phone saying that my mom violated their boundary, saying that she trespass to their counter. do you guys hear how stupid thats sounds ? were the ones who got rob and yet their the ones who are more angrier . to fact that the room has only one entry and its the front door of that room, its means that they used the spare key of our room to get inside and stole my brothers money. so my brothers and my mom went to the nearest police station to report the incident. after reporting it, 2 of the police officers went with them from the police station to the hotel. after the police office confronted them , they immediately attend the police office with their IT head to access their cctv. why didn't they do this when we were asking for it ? . after hours of checking the cctv they told us (my family and the police) that their cctv are not recording anything.

We went for the pool which is a decent-sized pool within CDO. We stayed for a night in their Lanai room which opens to the poolside so that's a plus for me but I did not like how the sheets, duvet cover, and pillowcases were stained. They need to dispose of them and get new sets because it's not white anymore. It's ghastly grey! But I love how their supply of hot water in the bathroom doesn't seem to run out. Aircon is damaged but is reeeeeaaally cold so I didn't mind the damaged flaps. Also they should have let us know ahead of time that their restaurant is open until 6pm only. We had to go outside to grab dinner.

You need to call the owner of that unit and ask the room number and parking lot number incase you bring a Car before coming in because trip does not mention/include what room number you were staying and it’s beyond my expectations. when we arrived it’s almost 11pm due to delayed flights and the Guard doesn’t let us in because we don’t have the room number and owners name of the unit,I wasn’t expecting that because I thought there were front desk that accommodate us when we arrived there and only show our booking information and that’s all,but it’s totally different. And so, that’s the time we call the owner of the unit letting them know we are there lol but considering the time we checked in I think she’s nice and considerate, and again I thought it’s free parking because that’s what trip says haha but it’s not,because the owner ask charges for parking fees and so we paying it again, but what I like about this place is that they have kitchen utilities, so it’s really great if you plan of buying and cooking food for yourself/families upon staying there for couple of days and to add up,there are also extra beds and blankets too,and over all it’s a nice place.

The service was good. The rooms were very clean. But its better to take the breakfast by yourself in the Pancake House. Because than you have a very good one.

Great facilities and good service. The staff was very accommodating to every question and request. A beautiful view from their rooftop bar. Will definitely recommend this as a comfortable place to rest and relax.

It was a 40-minute drive from the airport. The hotel was very clean and the breakfast great - special mention to the coffee. The staff are courteous and very accomodating. They have a free wi-fi which a good way to stay connected especially this was a business trip.

The location is very good. Less than 5 minutes walk from Gaisano Mall. Easy to check in. Room is okay that is enough for 2-3 days sleep. Price is good. They have towel,soap and shampoo. Also have TV and fridge. You can ask for a hairdryer if you want. They have water dispenser on the hallways which is very good! It would be nice if they have cups for coffee.

I am really disappointed about the staffs I dont know what is her name but she cant treated us well, she shows attitude to us and I hate that, we are open minded and understanding of all the protocols and policies in the hotels but you’re staffs is very attitude is it because we are still young? we paid exact amount! and all we need is to enjoy that place but your staffs are very attitude I hope you will train them a right manners! ps*I wont go back anymore*

we went to this on dec 28, 2021 at 2pm. hoping that we will just check in because were already tired from travelling from zamboanga to CDO. and we already paid our reservations 2 weeks before our trip. yet, when arriving at their counter. their front desk employee told us that there were no more available rooms. (see how stupid their ways of processing works ? and we cant even park our vehicle properly. their free parking means that its 2 blocks away from the actual hotel -_-. and they didnt even mention that. but the worst part is. on our 2nd day of vacation. my family and i decided to go to seven seas water park. that means we need to leave early and to leave our hotel for the whole day. and so we did. on the 3rd day. dec 30, 2021. my brother notice that his money worth 5000 thousand pesos was taken from his wallet inside our room. where he left it. and so after noticing that we got rob. we decided to confront the hotel asking them to show their footage of their cctv. and they denied us. they said, ( only their manager has the password for their cameras.) and so what we did is we ask for the number of their manager to inform them about our situation. when speaking to the manager. She was already screaming at my mom through their phone saying that my mom violated their boundary, saying that she trespass to their counter. do you guys hear how stupid thats sounds ? were the ones who got rob and yet their the ones who are more angrier . to fact that the room has only one entry and its the front door of that room, its means that they used the spare key of our room to get inside and stole my brothers money. so my brothers and my mom went to the nearest police station to report the incident. after reporting it, 2 of the police officers went with them from the police station to the hotel. after the police office confronted them , they immediately attend the police office with their IT head to access their cctv. why didn't they do this when we were asking for it ? . after hours of checking the cctv they told us (my family and the police) that their cctv are not recording anything.

You need to call the owner of that unit and ask the room number and parking lot number incase you bring a Car before coming in because trip does not mention/include what room number you were staying and it’s beyond my expectations. when we arrived it’s almost 11pm due to delayed flights and the Guard doesn’t let us in because we don’t have the room number and owners name of the unit,I wasn’t expecting that because I thought there were front desk that accommodate us when we arrived there and only show our booking information and that’s all,but it’s totally different. And so, that’s the time we call the owner of the unit letting them know we are there lol but considering the time we checked in I think she’s nice and considerate, and again I thought it’s free parking because that’s what trip says haha but it’s not,because the owner ask charges for parking fees and so we paying it again, but what I like about this place is that they have kitchen utilities, so it’s really great if you plan of buying and cooking food for yourself/families upon staying there for couple of days and to add up,there are also extra beds and blankets too,and over all it’s a nice place.

I got married in this Hotel on September. The scenery is just perfect for our intimate wedding. One thing that I have to comment is their Restaurant. Despite the nature loving atmosphere, they have limited choices of Vegeterian Foods (e.g Salads). Prior to my wedding, I approached the Restaurant head requesting for a Salad on my wedding day as my lunch and they agreed. On the day of my wedding, we ordered at 9am and has not received my lunch until 11:30am after consistent follow-ups. I got stressed because of this! The next day when I told them, the staff did not even bother to apologize. He said, that happened because they were busy. Staffs need more training on how to prioritize orders and speak to Customers.

So we spent one night on this hotel to enjoy the change of scenery & the pool. The room looks nice but with some cosmetic issues but tolerable. The phone don't work, the staff forgot to send us our toiletries & even the shower rug...but its still tolerable. We had our dinner at the hotel's restaurant & this is where I have some issues. We are on a budget, so I just wanted to make it clear. we asked what is their best seller & the tattoed waiter guy told us its calamaris & lechon kawali..hmmm...that's odd. But I just thought maybe this is the fave hangout for drinkers and they order mostly pulotan. We went for lechon kawali & ramen soup. It took almost 40 minutes for it to be served and when the food was finally served my ”kareness” immediately kicked off. The lechon kawali is a small serving. I mean, thus the server can not analyze that we are a group of 2? he would have informed us ahead. Mind you, this food came so simply without any garnish or some greeneries aside. It is when the ramen soup was served that I shook my head. It taste like Lucky Me instant noodles with egg. And no spice, garnish and any other in it. Yeah I know, its the cheapest in the menu but come on...its not less than 300 php per serving. So if you want to come over to stay in this hotel. Just dont expect much OK? Luckily, the cool weather & the pools are nice.