Hotel 3-Star di Western, Rwanda

Excellent stay! The rooms were spotless, clean, and well-organized. The service was impeccable, and the breakfast was delicious, especially the fresh local fruits and sweet bananas. A special thanks to Assumpta at reception for her professionalism, kindness, and warm hospitality. Highly recommended!

This little resort has simple, but comfortable rooms, very friendly service and a good kitchen. In total, they offer very good value for money. The view from the terrace before the rooms on Lake Kivu is superb.

One of the few good hotels, all facilities and services are first class! Hot water bags are also provided at night! It is a waiter in the restaurant who collects money after dinner and the next day found that there is a problem with 20 yuan, which is not understandable! One of the few good hotels with top-notch facilities and services!Hot water bags are also provided at night!However, it's hard to understand why waiter in the restaurant questioned a $20 bill after dinner and came back the next day to say there was an issue with it.

I had a great time here because the service was nice. I had some issues and the manager sorted into it and was so nice. Recommended. The lake is just across the hotel.

good place, about 10min from town. amazing rooftop, the lake view is amazing. they wash your car in the morning.

I am very happy to stay here. Beautiful lake view, wonderful people, wonderful everything.

Très bel endroit. Lorsque vous êtes dans votre lodge, vue magnifique sur le lac Kivu. Les lodges sont simples mais joliment aménagés. La douche est étroite. A partir de 18h la nuit noire s'abat sur le site et vous avez le plaisir d'entendre seulement les oiseaux. Très reposant excepté la nuit du jeudi au vendredi car il y a un marché aux bestiaux qui se tient chaque vendredi à 1 km. Toute la nuit on entend les cris des animaux (notamment les porcs) amenés la veille par les éleveurs. Mention spéciale au personnel très gentil et vraiment serviable. On vous prépare des plats simples mais excellents à petit prix. Suggestion: ajouter l'option glace aux desserts proposés. Enfin, une réparation du ponteau pour la baignade serait vraiment nécessaire avant qu'un accident grave n'arrive.