Hotel 3-Star di Oregon, United States

After entering our extremely small room, which I found out was called a standard queen I immediately noticed long hairs in the shower and on the bathroom floor, so obviously the bathroom wasn’t clean very well the baseboards, the floor, and just the overall appearance of the walls in the bathroom and in the room are just pretty beat up and well worn. The door knob on the outside of our hotel room was falling off and the TV did not work. When we came back to our room a few hours later the TV was indeed fixed. However, the brightness was on the lowest setting and I thought I could simply adjust it from the remote, however There was no settings that were accessible from the remote to alter the brightness of the picture so no tv that night as I didn’t want someone coming up to our hotel room at 10 PM. Just the overall feeling of the hotel room is very grungy. We were kept awake until midnight when I couldn’t take the noise coming from the neighbors and had to get up, get dressed, go pound on their door and ask them to keep it down. The noise and the slamming of doors all throughout the night is completely unbearable and there’s no chance of sleeping more than 1 to 2 hours at a time before being awakened by slamming doors or people talking so loudly in the hallways. The walls are paper, thin. The hotel lobby, where you can sit and have a drink or a meal is kept absolutely frigid. We just strongly believe for the price there are so many better options of a cleaner, quieter much better maintained hotel. It also appears that most of the servers at the Lobby bar or rooftop bar are so young and inexperienced  and ask the silliest questions and look so perplexed at the questions that they are asked that it lacks such professionalism. While none of them were rude, they were certainly inexperienced. This was our second time staying there thinking that a second visit would provide different results when in actuality the second visit was worse than the first. So that being said, I could not give this hotel a good review at all.

Location : This depends on the guest's purpose of visit, but mine was for business. Having said that, the nearby train rail which runs all day long including late-night and early-morning does not help (You can hear this from the entire hotel). There is a small pizzeria, which seems to be attracting the town's 'night-crowds', and you can hear their V8 muscle engine at late night, which also did not help (You only hear this from one side of the hotel). Other than those two noise issues, the hotel is located at a very quiet and calm part of the town neighboring to many business buildings. Cleanliness : It's been newly renovated not long ago and things are clean and tidy. However, the hotel only offers a light duvet so I pulled out the fleece like blanket from the closet and it had many strands of hair stuck to it. This was my second time staying here and I had this same experience the first time I stayed so it proves that the hotel does not wash these blankets. Service : Check-in & Check-out was smooth and staffs were friendly. Also, the room cleaning service was good. My only complaint is, that it does not offer a in-room slippers. I am fully aware of environmental issue regarding disposable products but this is only thing you really need from the hotel, and is very difficult to bring along &/ buy, when you are traveling. I completely agree with not offering tooth brush, hair comb, razor & etc. but I really wish and expect to be offered a pair of slippers from a premium brand hotel. I think Mariott is big enough to come up with a creative way to offer slippers to its guests for their comfort & conveniency, in a way that doesn't harm our environment. Facility : It has a nice lobby with large TV showing news or sports games. Offers a small snack bar with drinks. All clean and nice. Also has a fitness gym facility and a washing machine / laundry room. I only found out this time (2nd time staying here) but if I am back, I will be using them for sure.

.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed. Starting with the positives: A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby. Polite and friendly staff at the front desk. Interesting room design. Spacious parking available for hotel guests. Large rooms. Now the downsides: Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds. The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area. There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available. The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.

The hotel is set up very open and not all cramped together it actually spans across 4 buildings in one area of town. The front desk guy was very helpful and got me checked in to my room way early at about 9am and the room was phenomenal!! Definitely worth it to get the suite with the jacuzzi and balcony. Probably the nicest executive suite I have stayed in and I will be extending my stay and returning another time too. On my top 10 list of best hotels and service

This hotel is very new, two elevators, and there are many rooms. I booked a personal room this time, and the space I think is just right and comfortable. Staff service attitude is very good. The lobby space is very large, very suitable for a leisurely stay; there are many breakfast options

This hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.

On my search to find ”the coolest Marriott” in Portland, this is by far one of the best. Staff are genuinely enthusiastic and having a great time, the snacks/provisions are outstanding, I can get my Celsius and my jalapeno genoa salami wrapped in cheese or my ice creams. The whole property is impeccably clean and being located in the Kruise Woods business park, it's extremely peaceful and quiet on the weekends. Windows open nice and wide for lots of fresh air. The TV / desk setup is very professional and you have all the channels - netflix, prime video, pluto tv, pandora. One of my favorite Fairfields I've ever stayed in. Request a downstairs garden level if you can get one.

The ladies working the front desk in the mornings are absolute angels. I can't say enough nice things about them. I don't know if they're the owners of the place but they are the most kind, considerate, mindful, down to earth beings I've met in a very long time. The staff are always so very kind, motherly, considerate and concise. I stay here often since i work on the bridge nearby and I've always had an enjoyable, relaxing, carefree, and unobstructed stay here. Clean rooms, hallways, amenities. I've never had anything to complain about whatsoever. I've said it once before that everybody there deserves a raise because they are an absolute dream team by the way they make the entire hotel run so efficiently and effectively, and go out of their ways every time to make sure my stay is always a breeze. Thank you all so much for everything. Keep up the good work, and keep your heads up high, always.

Breakfast were instant eggs (GROSS). Room was not cleaned after I asked 3 times. Towels not replaced .Pool and hot tub smelled bleachy!!!

After a long drive from San Francisco, it was such a welcome surprise to see how clean and modern the Holiday Inn Express was. From the moment we entered the lobby, we were impressed. The receptionists were professionally dressed and treated us like welcomed guests with their warm, friendly attitude. Muriel, who handled our check-in, was outstanding, as was Sergio, who we spoke with later. Employees like them make Holiday Inn a fantastic place to stay. Our room was spacious and immaculately clean. I had requested a quiet room when booking, and it was ready when we arrived. The beds were incredibly comfortable. The morning breakfast was abundant and delicious, with many different items to choose from. With all that said, thank you, Holiday Inn, for a memorable stay.