Hotel 2-Star di Jerusalem District, Israel

Very friendly reception. Needs a bigger sign though. The room is quite ok considering the price .

When I first arrived, I intended to leave a positive review. Unfortunately, I completely changed my mind due to the behavior of one specific member of your breakfast service staff — a young, tall, slim man. I honestly do not remember ever being treated in such a rude and disrespectful manner in a hotel. His behavior was not just unfriendly; it was openly hostile and completely inappropriate for someone working in customer service. Each morning, instead of a greeting, guests were met with short, sharp commands. In my case, I was abruptly ordered to state my room number — “Room!” — without any “good morning” or basic courtesy. When I answered “room” without immediately giving the bed number, he snapped back “Bed!” in a raised, aggressive tone, as if I had done something wrong. The way this was communicated felt more like military commands than a conversation with a paying guest. This kind of interaction instantly destroyed the atmosphere of the morning. Such behavior is unacceptable in hospitality and seriously undermines the entire experience of staying at a hotel. People like this ruin the magic of a holiday. I had already reported minor issues such as squeaky doors and the lack of a shower floor towel, which caused water to flood the bathroom. These are inconveniences one can tolerate. However, being treated with open rudeness and constant bad mood by staff is not something I am willing to accept. In my opinion, a person who is permanently grumpy, hostile, and transfers their frustration onto guests should not work in a customer-facing role. Because of this experience, I will actively discourage others from staying at your hotel, and I am certain that I will never return myself. I am writing this so that you are fully aware of the reason behind my decision and the review I will leave.

Простенький отель в отличной локации. Обстановка старовата, но всё довольно чисто. Не хватает полочки в душе, куда можно поставить гигиенические принадлежности, но с учётом такой низкой стоимости и локации - все недочёты несущественны. P.S. Ну, пожалуй, кроме одного - я приехал к началу Шабата и в номере не оказалось туалетной бумаги, как и администратора за стойкой. Я вышел из положения - под рукой удачно оказался распечатанный ваучер отеля, но лучше без таких сюрпризов)

No hot water, the AC is shouting like a rocket, owner's quarrel with a traveler wakened all guests at midnight. This is still one of the few available places for low-budget travellers, but I will not visit again as long as I have any other options.