Hotel 2-Star di Arkansas, United States

Clean room and very comfy bed. Rooms are large. Couple small inconveniences. No plug for bath or sink and the hairdryer didn’t work but overall for one night stop over was fine.

There is a refrigerator in the location, nothing else, no shampoo cups! I wonder if the cleaning staff has forgotten it or not at all? Ask tomorrow. The room is big enough, the sprinkler is small, and there is a parking lot.

Could definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!

I usually stay at this hotel unless I'm camping when I visit Eureka Springs. It always has great service at the front desk, a really good breakfast, and rooms that are easily accessible from the parking lot. When I packed for my trip, I expected the same rooms and amenities that I usually get. This time was different. It was still a good location and provided a clean room except this is the only time I've been put around the very back on the very top floor and couldn't easily load and unload my suitcases from my car. The elevator was broken and I had a heck of a time finding my way around the winding floors of the building. Not only that, but the main reason for choosing this hotel was the hot tub and indoor pool. Both were closed for maintenance. The door to my room also did not seal well and I had to make sure it was pushed in physically in order to make sure the top lock would lock correctly. I had a wonderful breakfast and a quiet night. It was still a nice get away.

Pool doesn't work, but staff was polite. And they are pet friendly. Not too many hotels are these days . Overall, it's not the Ritz but it's better than a lot of the local competition. I would definitely stay again .

I had requested early check in if at all possible as I am a stroke survivor and I had been driving all night. I got there about noon and told the girls up from o was there. The one young lady told me she didn't have any rooms available but would have one for me a son as she could. I got back in my car and hunkered down for a nap BUT within fifteen minutes the little girl was there telling me she had me a room ready. I was shocked and o so thankful! These young ladies at this front desk were so pleasant and so nice and made me feel so good and welcome. It was like like seeing old friends. I would highly recommend this place to any of my friends or family

El servicio muy bien pero los cuarto no están bonitos necesitan mucho arreglo

We selected this hotel primarily for its convenient location, just a short drive from our daughter’s home, as well as its proximity to various shopping options in the area. From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to help, making us feel right at home. Our room exceeded expectations; it was impeccably clean, thoughtfully arranged, and notably free of any musty odors that can often linger in hotel accommodations. Overall, our stay was comfortable and enjoyable, thanks to the attention to detail and excellent service.

Attempts to spruce up this old property largely failed. Lobby and breakfast area are nice, hallways and elevator yucky, our room was half & half. Beds were comfy, good pillows & new towels but walls needed paint and corners hadn't seen a vacuum or mop for a LONG time. Staff was helpful but overworked...the desk attendant was next door with a plunger. Maid staff was very friendly and everyone wished us ”safe travels”. Breakfast ok.