Hotel 5-Star di Macau, China

✅ I chose this hotel last minute for a business trip to Australia, and my satisfaction exceeded all expectations. It's conveniently located close to where I needed to be, and I was able to upgrade my room at the front desk for an extra fee. The check-in and check-out processes were very efficient. ✅ The soundproofing in the 'Royal Fireworks Suite' I stayed in this time was excellent, and the room itself was incredibly spacious. The afternoon sun made it feel very bright and cozy, and it even had a super king-size bed (2.2m), which was incredibly soft. The internet speed was fast, the hot water came quickly, and everything I needed was provided. As a business traveler, I was genuinely touched to find such a room. ✅ The hotel has a car park, and there's a large bus station nearby, making it convenient whether you're driving or using public transport. The hotel's other facilities are also quite complete and modern; from the gym to the swimming pool, you can feel the attention to detail. You can enjoy beautiful views from various spots throughout the hotel, and every area was very clean and hygienic, which is something I particularly appreciate. #HighEndHotelsYouHaveToSleepInToUnderstand

The hotel has a very European-style decor and a classic vibe, but that doesn't stop it from being clean and comfortable. It's not as bustling as casino hotels, and the rooms are odor-free and tidy; even the sofas are spotless. The in-room amenities are comprehensive, with a coffee maker, dressing table, and several small coffee tables, plus a sofa. The bed is incredibly comfortable, and so are the pillows—as someone very picky about beds and pillows, I was thoroughly impressed. It's within walking distance of the Science Centre; just exit through the back door and you'll see the Sands, then it's a straightforward walk to the Science Centre. It's also close to the Automobile Museum. A great quiet spot amidst the hustle and bustle.

The hotel was very comfortable, and the room was excellent. It was clean, well-maintained, and beautifully decorated. The overall design of the hotel felt spacious and relaxing, making our stay very enjoyable. Another big plus is the location. Just next to the hotel, there is a place with delicious food at very reasonable prices. We ended up having many of our meals there, which was very convenient. I would also like to specially mention the doormen at the entrance, Jerald and Abe. Jerald kindly helped us book a taxi using his phone, and thanks to his quick assistance, we were able to make it in time for the 5:00 pm House of Dancing Water show. Abe was very attentive and would quickly come over to help us with our luggage whenever he saw us carrying it. We truly appreciate their kindness, professionalism, and excellent service, which made our stay even more pleasant.

Accor hotels never disappoint me. I've stayed at many Sofitel properties in various countries, and they're always excellent. This one is perfectly located on Macau Peninsula, with easy walking access to fantastic food options like local eateries, cafes, restaurants, and markets. The casino being closed actually made it quieter, which was a plus. While the hotel facilities are a bit dated, they are immaculately maintained, clearly showing its past grandeur. I'll definitely stay here again; it's incredibly convenient. The front desk service was also superb.

I’m a local staying here for post-surgery recovery, extended my stay two times. Reception is decent and helpful. The Japanese restaurant on ground floor is really good and so is the Chinese restaurant on the second floor. I’d say give it a try if you’re staying there, the price is average, totally not overpriced for being inside a hotel. The room soundproof is terrible, you’re out of luck if other guests staying in rooms surrounding you talk super loud or have loud kids. You can also clearly hear conversations outside the hallway. You can also hear the water pipe noises whenever people staying upstairs/downstairs shower. Not the most serene environment. Amenities are alright, the provided shower gel, shampoo and conditioner are a bit small so you’d constantly have to ask for refills for longer stays. The bath tub is bigger than usual ones so that’s a good thing but not a fan of the type of shower head they chose, and the tube is a bit short too but there’s an overhead if needed. I wouldn’t say the location is convenient for tourists as there is nothing surrounding the hotel but they do provide scheduled shuttle buses to get round town and to some hotspots. The walk to the nearest light rail station is around 12-18min (depending on your pace) on foot.

The staffs especially the Filipinos ( Mark Spencer ) and the lady in braces were so friendly, helpful, and accommodating. The room is huge and the corridors smells nice. But I don’t like the smell of our room because I don’t smoke. The bed was comfortable. Few meters away, you can take a bus to Macau Immigration when going to HK. Also, walking distance to bus stations ,Grand Lisbon and Senado Square. Excellent location!

Unexpectedly, I was very satisfied! I'd prepared myself for the Grand Lisboa being old, but I was pleasantly surprised by how great the value for money was, both in terms of service and facilities.👍 Although some areas of the hotel were under renovation, it didn't significantly impact my stay. I thought the room size would be small when I booked it, but it was actually perfectly adequate. It had a desk and even a small tea area with three soft, large armchairs – very comfortable! The bathroom was beautiful! It's a shame I didn't take photos. Even though it wasn't a smart toilet, it was still comfortable. A special, key highlight is the staff! Super professional and enthusiastic! 100 points! Full marks! 💯 Detailed, specific, and professional! There's a shuttle bus from the hotel to the airport; you just need to book it a day in advance. 😊

This hotel is incredibly close to Macau International Airport and the Hong Kong-Macau Ferry Terminal, making it super convenient whether you're arriving by ferry or plane. They even have a hotel shuttle to pick you up after you get off. The rooms are exceptionally spacious, at 60 square meters, and include a complimentary mini-bar once during your stay. Our standard twin room faced the garden, which was perfect for photos – even for those of us who aren't photography pros! The staff provided clear and informative service, truly five-star quality. Plus, they offer shuttle services to places like the Grand Lisboa on Macau Peninsula and various border gates. All in all, a fantastic stay!

This hotel is incredibly convenient for traveling from Hong Kong to Macau. The staff are all so friendly and welcoming, always with a smile. The security guards were also very helpful, assisting with luggage and opening car doors, which made things so much easier for us. I had a wonderful stay this time – it’s my second visit, and I’ll definitely choose this hotel again if I have the chance. There’s a bus stop right outside the hotel, making it super easy to get around. Check-in and check-out were both incredibly quick, which was great when traveling with kids and on a tight schedule. The room was very clean, spacious, and bright, with all the amenities you could need. The hotel environment is also lovely, quiet, and spotless. The breakfast buffet was delicious with a wide variety of options, and it was easy to get to the restaurant from our room. Not only did we enjoy a comfortable stay, but the staff were also so enthusiastic, and the restaurant service staff were very polite. My child accidentally broke a spoon during a meal, and a kind waitress immediately replaced it, even warning us to be careful not to cut ourselves – I felt so bad! Another waiter promptly cleared empty plates during the meal. The attention to detail was exceptional, truly commendable! Thumbs up, it's absolutely great value for money!

It was alright, overall I'm very satisfied. Facilities: Good, visually appealing Cleanliness: Good Environment: Decent, very spacious Service: Overall, the service was very satisfying. The front desk, luggage storage, and restaurant staff were all very enthusiastic. My only slight dissatisfaction was that when I was leaving, a staff member offered to help me get a taxi, saying it would only be 80+ Australian dollars, but when I arrived, I was charged 121 Chinese Yuan 🥹🥹🥹