This hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.
Very kind, Beautiful view, clean and quiet room.
I would definitely visit here again. And also breakfast was so delicious.
Menakjubkan
103 ulasan
9.6/10
Harga bermula
JPY 13,195
satu malam
Semak Ketersediaan
Lihat Semua Hotel 5-Star di Nelson Region
Terokai Ulasan Tetamu Hotel di Nelson Region
Lihat semua
9.4/10
Amazing
NNathanThis hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.
GGuest UserThe hotel is located in the small town of New Zealand, Nelson (not too small in New Zealand, with a population of 70,000). Although it is a motel but the environment is very good, the room facilities are well equipped, can cook, have a jacuzzi, very good
GGuest UserThis manor-style hotel really shocked me, the environment is beautiful, the safety factor is very high, sarah and her team are really responsible, and the health of this hotel is the only place I dare to use the bathtub, because the hygiene is really too clean, in the two nights of stay, Every night there are restaurants around the fire and in the morning you can enjoy food in the church, it is really great!!
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