Hotel 5-Star di Montevideo Department, Uruguay

Hotel Costanero Montevideo - MGallery is located in Pocitos, right in front of Pocitos beach. The hotel has a modern contemporary interior design, and it is beautifully decorated. The hotel is situated about 35 minutes drive to Carrasco International Airport. We stayed Hotel Costanero Montevideo - MGallery for 1 night, and I must say that the services provided exceeded our expectations. From the customer service representatives at the reception, bar, and all the staff at Cauce made our stay very comfortable and felt welcomed. Breakfast is served at Cauce restaurant located on the 1st floor overlooking the beach and breakfast menu exceeded our expectations. There are a variety of croissants and pastries, scrambled eggs, bacon, fruits, yoghurt, and coffee. We were given 2 complimentary welcome drinks at the bar. The swimming pool and sauna are located on the 2nd floor and are clean and new. The gym is new and equipped with modern cardio and weight equipment. Our room is a king-size room overlooking the beach on the 3rd floor. The room is spacious and the bed is very comfortable. The bathroom is modern, and the bed linen and towels were impeccable. We can enjoy the seaview by lying on our bed.

The hotel has a superior location and an elegant environment. There is a special festive atmosphere near Christmas. The hotel staff is polite, and the service is warm and thoughtful. It is very close to the scenic spots.

Excellent location and breakfast. Rooms very spacious. Restaurant food very good. My booking was for a high floor room with a city view and they gave me a low floor with a beach view. I didn’t mind as the room was spacious and beach view was nice but I think it was a bit impolite to change my room without even asking me/ offering an explanation. I would have also expected for a 5 star Hyatt hotel to have a bathtub and robes/slippers. However as the price was much lower than what this brand would usually be I think it is still very good value for money.

Everything was excellent. We were very well received by hotel staff, and the restaurant is absolutely fantastic. Rooms are somewhat old-fashioned but were cleaned every day and the bed was very comfortable. We hope to visit again soon!

Great location, facilities and hotel ambiance.  Staff was attentive although the service on the 10th floor restaurant was very slow.  Also the service at breakfast could have been a bit faster.  The dinner experience was good and the food quality very good.  Will highly recommend this hotel.