Hotel 4-Star di Bahia, Brazil

Fantastic clean and recently renovated hotel. We celebrated a birthday here and loved the experience, the buffet was extensive, but cheaper if you book ahead. The room service was a little slow (our order did not turn up when requested), but otherwise everything was great

Péssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento. Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.

The hotel has a good location, which makes it easier to access tourist points and services. The environment is very nice, offering good aesthetics, but the furniture is a little old, which may be a negative point. The reception is good, with careful and performing professionals, and the pool bar is also highlighted, with a happy and sympathetic team, providing a pleasant experience. In particular, Tamires is highlighted by its excellent attention and sympathy, ensuring a quality service.

Come on, I'll give my fair and honest assessment... From the initial service of Catussaba resort I don't remember the name of the official, she, very friendly and gentle, served us super well... we arrived a little before the scheduled time and have already made us available from a room... as we were in 4 (one couple and two children) we expected the room to be ready to receive us... the bed sofa was unrecognized, we asked and soon more resolved... when I went to sleep in my bed I realized I had a screen of blood apparently and I went to watch well until Hair had... we called for the reception and asked him to exchange the bed copper for gentleness... when we returned to the room, I saw that the sleeve was no longer... apparently had changed, however, When I pulled the cover to sleep... I felt wrong because they had the job to turn the dirt copper bed... Oh, we asked three times to change the control of one of the TV or to change the batteries... we left there without anyone having solved a so simple problem... Another issue that is worth noting is that the hotel has to check urgently... on the air exhaustor of room 217... was not working! My children on the second day no longer took advantage of the hotel because they were sick and the air quality worsened the situation even more. Things that should not pass unnoticed!!!! The hotel has a varied breakfast, everything very tasty, the hot pool, the staff working in this area needs more training because one is playing the client to another... perhaps the workforce is heavy because there are few professionals for demand ( holiday). The park the children loved, the beach is beautiful! The hotel structure is very good! The night is a super pleasant climate!

The hotel by the sea, the balcony can see the sea, the service is super good, there is 24-hour food room servive , no matter how the food tastes, at least convenient. The service attitude of the hotel staff is very good. Take a taxi back to the hotel and help drive the door and carry luggage. Going out for 2 minutes is the beach, the location is absolutely perfect. The hotel's breakfast is very rich, it is the richest breakfast among so many hotels in Brazil I have stayed in this month. The room is not too big, but the bed is a big bed, the pillow is just right, and the sleep is very comfortable. There are almost snacks and fruits and drinks at the front desk during the day. Stay here next time.

Excellent location! Heavy and clean room and spacious.

Ótima estrutura, bem localizado, fácil acesso, atendimento top, boas instalações, bom café toda manhã. Enfim, gostei e voltarei

On the post-23 hours reception. One receptionist's service, very slowly. Suggestion: if check in has been made with a QR Code confirms the entry and only the key is delivered or is already available in a key-to-key balcony or box.

The hotel is perfectly clean. Breakfast is good - fruit and coffee. Beach across the road. You can swim. Ledges from the hotel are not available. Stopped for 3 nights, stayed satisfied.

The complex of resorts of the Costa do Sauípe impresses the size, but the structure is old and many of the rooms' comforts (shower, fridge, telephone, air conditioning, etc) are defect or not functioning. In our 3-day stay we had to exchange room 02 times for this, however, even with these annoying things, the team always very requesting, educated and available resolved the demands promptly. As for all inclusive, the quality of food was OK, however the variety of food and drinks left unwanted, deserving to draw attention to the lack of options for anyone vegetarian, like my wife. There are no food support points on the beach, and the drink kiosk was a little away from the sticks. With some adjustments in these points, the quality level would take a step and experience would be much better.