Hotel 4-Star di Quebec Province, Canada

The bathtub in the bathroom had dust in it. I told the front desk and they offered me a room change.

This is a condo built from the old industrial buildings of Quebec City. The quality is very good. It was perfectly cleaned. There is no reception (the reception is in another building) which is a bit annoying on late arrivals (in that case, only one person works there, dealing with people, the phone etc.). In the building, you would meet from time to time the cleaning team, which is very nice and ready to help. This condo is properly equipped. There is nothing on the food side except salt and pepper so you have to go to the supermarkets nearby to get the basic items. The place is rather quiet. There are homeless around, that's true, but there are not aggressive at all. Many restaurants, bars, etc. are all around. The old city is not far, walking or using one of the many buses down the building. The view is nice. You can go up to the roof which has a few chairs and tables (really the minimum !) for a nice sunset. The bedroom could be too warm, as the a/c is in the living room, and it pulses the air through a tube in the bedroom (the curtains are black, so this doesn't help). The price per night may be high, ever higher than in some nice hotels (200 to 300 CAD + tax and more per night), but the condo gives space and you can cook. The laundry is at the 2nd floor (2.50CAD for washing, the same for drying). You have to find your products. So this is a good and nice place, maybe a bit expensive according to the season, the day. As this is a condo, there is no basics (e.g. spices, oil, a few tabs if you want to do your laundry etc.). You can ask for more towels if needed as there is no everyday cleaning: this is not a hotel. I was very satisfied of this condo, the team is nice, I had no problems during the 6 nights I stayed there. I think we could have a few more services for the price (compared to other branches using the same concept for instance).

I chose this hotel because of the good reviews I read online, and I can happily say I wasn't disappointed with my choice. Check-in & Parking Our check-in process was completely smooth and hassle-free. We parked our car in the hotel’s free parking lot. It was quite packed—I assume there was a wedding or another big event going on at the time—but despite the crowd, we managed to find a spot for our car. Room & Amenities The room was beautiful, spacious, and very clean. The beds were comfortable, and the floors were spotless. This is a multi-story hotel with a functioning elevator. I learned that it used to belong to a major hotel chain before it changed ownership and name. You can definitely feel that legacy, as it still maintains a certain standard of high quality. The building itself doesn't look worn out at all. Another great perk was the ice machine; we were able to fill up our icebox for the car free of charge, which was super convenient. The room's AC worked perfectly, the TV had plenty of channels, and the Wi-Fi connection was stable and smooth. Location & Value The hotel is located close to the airport, making it an excellent choice for travelers who need easy airport access. While it is a bit far from the city center, it worked perfectly for us since we had a car. If you don't have a vehicle, the distance from downtown might be something to consider, but for our needs, it was just right. Conclusion Overall, I really liked it. The pricing was very reasonable for what it offers. It’s a clean, comfortable, and highly stayable place. I would definitely recommend it!

Room was very clean and big. And has many additions. But breakfast area and the space was dirty and not organised. Cheap chairs and felt like express place. Breakfast had average option Nothing great.. I was charged my deposit twice. Because it did not show in there system. But my bank has deducted twice. I Will have to reconcile with bank later. Front desk Staff are good and friendly. Cleaners etc were not friendly just looking at you like alien. No greetings. If i have optioni wont choose this again. Keep it up guys. It seems hilton always disappoint us. Last time it was embassy suits by hilton niagara falls. ( the worst place to be ever.)

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

I recently stayed at Hotel Railwayparc Montreal, Tapestry Collection by Hilton for one night (June 28–29) with my wife, and we had a wonderful experience. From the moment we arrived, the front desk staff made us feel welcome. She was incredibly kind, friendly, and helpful, and guided us through the check-in process with a smile, making everything quick and hassle-free. We stayed in an accessible room, and it exceeded our expectations. The room was exceptionally clean, spacious, and very peaceful, allowing us to relax comfortably. The accessible bathroom was especially impressive—it was large, well designed, and featured both a spacious walk-in shower and an accessible bathtub, which was a great touch. The hallways and common areas were also spotless and quiet, adding to the overall relaxing atmosphere of the hotel. The only small suggestion I have is that it would be great if the hotel could provide room slippers. Since the bathroom has tile flooring, it became quite cold to walk on barefoot, and having slippers available would make the stay even more comfortable. Overall, we had an excellent stay and were very impressed with the cleanliness, comfort, and outstanding customer service. I would gladly stay here again the next time I visit Montreal and would highly recommend this hotel to anyone looking for a peaceful and comfortable stay.

We reserved a more expensive king room a very long time ago, but finally we got a double bed room on our first day without any refund, what we got is only complementary breakfast, for a couple it’s extremely bad experience. We ask for daily cleaning and I do remind the staff at the front desk before I leave the room for journey on a day, but we found that the cleaning lady forget cleaning the room and the lady pass the buck that we put the do not disturb sign at the door handler which is not the FACT! Also we are care about safe at lobby, but we do found tramp coming lobby for a free coffee at self serve coffee machine, hotel need to address this serious problem as soon as possible, I sincerely hope the hotel can read this review seriously and understand my disappointment.

We were so happy for our night of staying in this hotel. The room was amazing, not to mention the beautiful bi-level room that we got. The facility was so clean, the bath, the beds, the crews all were amazing. Looking for our next trip and staying in this hotel. Totally happy to recommend.

The front desk staff are very friendly and the location is great with abundant nearby shopping and close to metro if you need to hit downtown area

The hotel locates opposite to a small garden with quiet neighbourhood. Yet it's close to bus stops and eateries. The closest supermarket is 10 minutes walk away, while the Metro Station Peel is 30 minutes away by foot. The room was spacious, equipped with sufficient kitchenettes, a sofa, dinning table with chairs, and washing machine. However one should be reminded only to book the room with garden view. Otherwise you would has to pull the curtain down always in order to keep your privacy from the next building. Please be aware that a reachable phone no. is necessary for registration online. No luggage storage before check in, nor after check out.