Hotel 4-Star di Quebec Province, Canada

Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

Hôtel en plein coeur de Québec, facile d'accès. Proche du vieux Québec, château Frontenac et terrasse Dufferin. Rue commerçante et restaurants Très confortable, accueil parfait, j'y reviendrai !!

A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room. The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing... Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever. Front desk staff were professional and completely bilingual, which was very much appreciated.

A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.

Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.

It's in a good location. It is near the bus depot and the train station. My wife and I enjoyed the stay. The hotel staff were friendly and helpful.

Provided the wrong room. Didn't request a accessible room and was advised that's the only room available and right beside a public washroom.

We’ve had a lovely time at Auberge Saint-Antoine! The hotel is lovely and the staff are great, it’s in a great location and some rooms have lovely views like the one we were lucky to get. We used the valet the first time we stayed there who were great, but ended up parking across the road at the multi-storey car park the rest of the days as the valet is around $45+tax and tip so works out quite expensive. We found a really lovely spot around the corner for breakfast too called L’Antiquaire Buffet, they have amazing breakfast and really well priced, lovely staff too! The hotel is in a great location and easily walkable to a lot of sights and great restaurants.

The hotel is more impressive than expected, and transportation is convenient. Most of the scenic spots can be reached on foot by crossing the bridge. Of course, it's also easy to park if you drive here. The rooms are spacious and clean, but unfortunately, the air conditioner is a bit noisy. The hotel uses a central air-conditioning system, which is much quieter than traditional independent air conditioners. It's believed that the noise can be reduced through proper maintenance.