Hotel 3-Star di Vermont, United States

This is the second time I have booked this hotel, the transportation is more convenient, there are a lot of parking spaces, free parking, the variety of hotel breakfast is OK, but there are fewer restaurants to eat nearby.

The hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area. The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available. The room is usually cleaned upon request, but once you ask, it’s done. One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.

The oldest small hotel in the town. It has a strong English style and ancient furniture. The photo is very warm. We booked the room three months in advance and the hotel upgraded us. We were very satisfied👍 We had dinner at the restaurant on the first floor of the hotel at 7:30 in the evening. We originally wanted to have lobster pasta, but maybe we went late and there was no lobster. We changed it to beef pasta and it tasted the same👍 The portion of the dish is so large that it’s a waste if it can’t be eaten by two people…

Room was spacious and felt well maintained Breakfast was good One issue I had during my stay was at least twice someone tried to enter my room without knocking and the door was stopped by the door latch. I assume it was hotel staff as the door was opened without my 2 access cards. But no knocking or calling of room service before the door was opened and by the time i went to open the door, no one was outside Felt strange Reported the first encounter to the front desk but still it happened a second time

The fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side. My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.

The hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives

The location of the hotel is very good. It is located in the green mountain scenic area. It can ski in winter, enjoy the red leaves in autumn, and the service is very good. The rooms are medium in size and the two queen beds are very comfortable. Breakfast is average, and free coffee and tea is good throughout the day. There are gyms, swimming pools, SPAs, and the location of the rooms on the mountainside feels good. The traffic to the surrounding scenic spots is also very convenient. The network signal in the mountains is not good, and the hotel's Wi-Fi is no problem.

Location was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.

Hotel is nonsmoking. Needed to sign a form stating that we would not smoke in room. Great as we are nonsmokers. Room however smelled of smoke!!!! Quite a bit, about a 4/10. We were able to open windows and air it out. Able to stay, but irritated my eyes. The smoke smell was the worse. Didn't expect too much for price compared to other local lodging. Room was well cleaned and spacious but out dated and in need of some repairs. Faucet handle was broken on sink, Window screen on window that worked well was missing. Other window with screen needed to be propped up to stay open. Pool looked nice. Room was clean, front desk staff friendly, good location.