Hotel 4-Star di Bogota, Colombia

The best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful. The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies. Other than the above, the location is very good, conveneint and safe.

I write this review with full gratitude! The best hotel in my life, I guess it will never be surpassed again! The original plan was to stay for 2 days, but my wife had sprained her ankle and stayed here for 12 days. There are wheelchairs, ice buckets, sumptuous breakfasts, and various dinner options. The 63-square-meter room allows my wife to recuperate without leaving the house. Saved our trip to South America! ! !

The hotel's location is super convenient, with a free shuttle bus service to and from the airport! The room layout and facilities are efficient and well-designed, making for a comfortable stay. It was clean and tidy, and my overall experience was excellent!

Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.

I was very disappointed with the reception at this hotel. The woman at the front desk was unhelpful. The rooms are not soundproofed. If you want to rest between flights, this is not the right hotel; you can hear planes taking off and people talking in the hallway in the middle of the night. Breakfast is adequate, but the à la carte restaurant is not worth the price. Do not have lunch at the hotel.

Compared to other hotels in the same price range nearby, this is excellent value for money! The elevator occasionally emits low-frequency noise, so choosing a room away from the elevator would be better!

The hotel's location is great. The breakfast dining area is high up and has a great view. The staff are very polite and attentive.

The location of the hotel is very good, in the old city, 20 minutes walk to the main attractions. The room is very hygienic. The service at the front desk is very good. The breakfast is relatively simple, but it tastes good.

Good location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp. The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed. The floor could do with a proper cleaning. Found long hair in different parts of the floor.