Hotel 4-Star di Quindio, Colombia

We have been here before and found it very kid friendly. This time a little disappointed because they seemed to nickle and dime you on everything which was free last time. The amusement park for a 2 year. Made us buy tickets for both my son and his 2 year old. The train in front of the playground they told us we had to purchase a ticket. Our shower initially had no hot water and the shower head did not work. I notified them on checkout but didn't seem to care.

On the first night of check-in, I found that the singing voice outside was very noisy, and I didn't sing after talking to the waiter. The bath water is not hot, I dare not wash, afraid of catching a cold. The next day I went to Cocora Park for a hike. When I came back in the afternoon, the water temperature was very hot and I took a comfortable bath. The breakfast was not much, but it was still delicious. The happiest thing was the waiter lady on the second night, who helped me book tickets to Machu Picchu. The service was good, because the window of the room was in the corridor, it was really not quiet enough. For me, who used to go to bed early, it wasn't good enough.

A beautiful location, the cottage is nestled in a beautifully kept and welcoming garden. The service is excellent; Beatriz is always available and ready to help, and the room is equipped with everything you need. The jacuzzi works perfectly; it's a unique experience. Very close to Salento and the Cocora Valley, which are easily accessible by Uber or similar services. Highly recommended!

In the beautiful mountains. Will need a car to get there.

Had a wonderful experience over the course of my week long stay. The staff was friendly, helpful and professional. I was able to check in early and extend my stay without issue. The suite was well organized without wasted space, beautifully designed and very comfortable. My only criticism is the double bed, for a corner suite with such a breathtaking view of the mountains I couldn’t get over the fact that my feet had to hang off the bed. A queen bed could have fit the space even if it were a little more cramped. Other reviews complained of street noise and the upstairs bar but with the blinds drawn it really cuts out the noise. They also have a nespresso machine in the room to brew up delicious local coffee along with other drinks and snack options in the mini fridge. Amenities were also a highlight here, the gym and sauna room were wonderfully clean and equip. The concierge also provides transportation with reliable individuals and money exchanging services (at a higher rate than you would at a western union in town) but provides you with the convenience and security of not having to transport any large quantities of cash with you. The floors are sectioned off with key card access to each floor via the elevator and posted security in the main lobby at all times. The rooftop bar was an oasis after a long day out in town. The downstairs coffee lounge was light and airy with hanging plants and a decent breakfast selection from the American breakfast of eggs, bacon or cheese, croissant and toast or arepa or choclo waffle, fruit plate, fruit juices and hot coffee or chocolate or a yogurt and granola option. There is Wi-Fi in the rooms but it was spotty on the balcony (probably from the thick concrete construction) but I had an amazing time and can not wait to return.