Hotel 4-Star di Cumbria, United Kingdom

Booked in for 1 night to have a rest in some luxurious surroundings after a lot of travelling around the country visiting friends. Hunday Manor is a beautiful old house in a fantastic spot on the side of a hill with a great view. The hotel is very well appointed and the rooms are well looked after. The quality of the food for both an evening meal and the cooked-to-order breakfast was excellent. Perhaps the only facility I would add is a few overnight EV charge points in the car park. The service however was rather comical, starting with check-in. After confirming my name, 1 night stay, and printing out the reservation sheet, somehow the chap on reception muddled up my solo reservation with a couple arriving on the same day who were staying for a couple of weeks and gave me their room. After settling in for a much needed afternoon nap in the very comfortable bed and 'locking' the door on the inside, the rather startled couple walked in having been given a card for the same room. From that point on I never really managed to relax. I offered to move room when I went down for dinner later on, but the chap declined and mumbled something odd about the length of stay and seemed to point at the paperwork suggesting I had signed it making it my mistake! Sigh. Things didn't get a lot better in the restaurant. Myself and another solo traveller were given tables at the back (by the same chap), seemingly to keep us out the way of the couples who arrived later and were seated at the windows. When either of us asked questions about the menu there was lack of understanding about the dishes.. I was then asked around half a dozen times by multiple staff if everything was ok. Meanwhile I could hear one of the couples quitely chatting about their room, no doubt the room I was in. Upon trying to put the bill on my room, the same chap from earlier left me at the bar with a card machine asking whether I wanted to add a tip. At breakfast the next morning it continued. When I arrived the first breakfast room was full of tables needing clearing so I was given a table in the same area where I had dinner. This time given a table at the window but right in front of the only other guest, a lady already eating her breakfast. My table wasn't set so inexplicably the waiter clumsily took a second place-setting from her table while she was midway through eating! After dusting a few crumbs from one of the plates I enjoyed my breakfast. Towards the end of eating the staff were discussing how to rearrange the room for an event later in the day and started moving things around. After hearing the same couple from dinner asking to be told when their room was made available, cleaners were hanging around at the bottom of the stairs when I returned to the room. Nothing like a bit of a hurry up to finish breakfast and get out of your room to make you feel like a valued guest. Upon check-out an apology and a chat but by then the damage was done. No offer to comp a drink (or dinne)r after making a mess of things either. It's a lovely hotel that could offer a real 5-star experience, but the service ended up more like an episode of Fawlty Towers and needs a bit of a rethink. Next stop China.

Everything was perfect. I wanted a homely bed for the night and this filled that. Lovely welcome and more breakfast than I could eat! Actually much nicer than I expected which is always a win

Great hotel, clean and comfortable! The towel rack in the bathroom is heated, very comfortable. Self-service check-in, the room code will be sent to the email on the day of check-in. The whole hotel is quiet, the parking lot is sufficient, and the two-bedroom we booked is very suitable for a family of three.

Rum Doodle, well it was our first time at The Lakes and it certainly won't be our last! The location was just right with being part way between Windermere town and Bowness and was walkable to both. There were plenty of shops, bars and restaurants in walking distance as well as lake Windermere itself. We found Rum Doodle with ease and was greeted at the door with a smile and friendly man (the owner but didn't catch his name). We were bought a fresh glass of apple and orange juice to our room which was refreshing after a long drive to Windermere. Our room was comfy, not too big or too small, a wardrobe, seating in the bay window, hairdryer, hot drink making facilities, wine glasses with cork screw and bottle opener. Very modern, clean and well presented bathroom with soft and fluffy towels, and a really nice shower. The bed was very comfortable and welcomed after a busy day exploring the surrounding area. Breakfast was really good with cereal, fresh fruit and yogurt, toast, and then a choice of breakfast which were great too. We had a pleasant and informative chat at breakfast with the lady that works there who gave us the heads up on some driving routes to try and avoid which was really useful. After a day out exploring we went back to Rum Doodle to a cleaned room and freshly made bed with the tea and coffee replenished, so we were able to just drop and the bed with a nice cuppa and biscuit. Then out for a walk, some lovely food and a couple of drinks. We couldn't recommend The Lakes and Rum Doodle enough! Well worth every penny

I'm originally from Kendal, but now live overseas. I stayed here to visit family locally and thought I'd treat myself to a nice hotel after not being back for several years. This place was NOT a treat. On checking in, the reception staff member asked me to pay for my stay (obviously I'd already prepaid on trip.com). When I pointed this out, she became quite rude. We were put in the room right next to the office, and we could hear the staff chatting at all hours. The noise in the corridor from other guests woke us up several times during the night (despite the ”Quiet” signage). There was a fire alarm at 6am the next morning. Everyone had to evacuate for a good 45 mins in the rain while we waited for the fire brigade...not even an offer of a free breakfast or coffee or anything afterwards. There's no air con in the rooms, they're really small, the bathroom is tiny and there's not a lot of room to put your stuff. The à la carte restaurant is overpriced and the food was under/overcooked (how can you not know how to cook a potato?). Personally I'd not recommend this hotel when there's a Premier Inn in town...

We booked the Superior Double Room and I felt it was well worth the extra for the gorgeous view we had from 2 large windows - whether the skies were sunny or cloudy. The location was excellent - within 5 to 10mins walk to the town and to Derwent Water and parking was well explained and ample. On entering Fellpack House, it was pleasant, well cared for and inviting. Our room on the top floor (stairs all the way up) was straight out of a home & decor magazine. The amenities, furnishing, towels and beverages were quality stuff and we saw that they also used locally sourced soaps and beverages. Housekeeping was daily and I loved that the gave us delicious chewy chocolate chip cookies each day! The breakfast was fresh & flavourful. That they started off as a restaurant (that operates across the road and is highly rated) carries through in their breakfast - I ate so much and it was worth every calorie! Best of all were the staff. We met many over the course of our stay and every one of them were warm, chatty, highly customer-oriented and witty! Can you tell how much I loved our stay there 😀

1. The location of the hotel is very good. It takes only 10 minutes to walk to the cruise ship terminal. There are many restaurants nearby and the accommodation is very convenient. The room is large and there is a living room, unexpected, but the living room side is on the bedside, next to the street, sooner or later, some noisy, especially the UK speed is generally faster, pay attention to it. Breakfast is prepared in advance bread yogurt cereal milk, some in the refrigerator, some in the locker, do not have too much expectations. 2. If you come by car, you will need a parking card with the front desk, which costs £3 a day. There are unlimited parking. There are several places to park. It is actually very convenient. When you leave, you can go to the parking lot to drive first, and put the key and parking card at the front desk when you come back.

The place was amazing and situated in a great place. Very near to a lot of amenities like bars and restaurants plus some shops. The staff were amazing and so polite. We was made to feel like we was at home. Our room was huge and had a great view of the gardens. Breakfast was outstanding and very tasty highly recommend. We will definitely be staying here again in the future

The hotel is located in a prime location overlooking the lake, the service was friendly and professional, the room was clean and comfortable, that shower was excellent if a little small, I ordered poached eggs which were done to perfection, the rest of the breakfast was buffet style which was OK. I would recommend this hotel for it's location, service and cleanliness. I think it needs a little tlc but our stay was very enjoyable

The room was very nice, with swan bath towels. The environment was nice, between two towns, with the bus station just outside. The shop was run by a couple, the breakfast was delicious and the quantity was large, so make reservations in advance. A good stay experience.