Hotel 4-Star di Veneto, Italy

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.

Here's why I recommend this hotel: 1. **Amazing Breakfast**: The hotel breakfast was incredibly diverse, the best I've had in all of Italy. I was so excited and happy to see canned yellow peaches! Studying in London and having traveled to France, Spain, and Italy, I've never encountered canned yellow peaches at breakfast before – I absolutely loved it! 💕 2. **Great Location**: Staying at the Plaza was super convenient. It's right opposite the train station, making trips to Venice incredibly quick and easy! 3. **Modern and Spacious Rooms**: The rooms are very new and generously sized. 4. **Helpful Luggage Storage Staff**: The staff at the luggage storage area were very dedicated and responsible. 5. **Friendly Front Desk**: The front desk staff were exceptionally friendly. 6. **Chinese Food Galore**: Within a 10-minute walk, there are several Chinese restaurants! Who doesn't love satisfying their 'Chinese stomach' while traveling abroad? For all these reasons, I highly recommend staying at this hotel if you're visiting Venice.

Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.

What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.  The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.  The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space. Breakfast was convenient and offered a large variety of choices. Service was also exceptional. Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.

The hotel is near the train station, with many dining options around. The 'Mo Yu Mian' noodle place downstairs is delicious – it's actually next door to the hotel, not part of it. This is a modern-style hotel. The photos I've shared aren't of the hotel's dining, but rather of a fantastic restaurant right next to the hotel. Their food is great and affordable. I think the hotel's price is justified because you can easily find a wonderful restaurant for dinner just by stepping downstairs in the evening. I think that's a real plus.

Supermarket nearby. Bus station in front of the hotel. Big bed. Furniture a bit old. Nice staff and you can ask for extra amenities at the reception without cost. 40 min walk to city center

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

In my room, the sink only had cold water, while the shower only had scalding hot water. The shower water was so hot it made me yelp. It was 1 AM, and I didn't want the hassle of changing rooms, so I endured the increasingly hot water, which felt like 70 degrees Celsius. I had to pause three times during my shower to wait for the water to cool down slightly. My one-night stay cost over 600 CNY, and for that price, such a terrible shower experience is unacceptable. Other facilities were satisfactory. There was central air conditioning and disposable slippers. The minibar was chargeable. Another inconvenient aspect was that breakfast ended at 10:30 AM. Not only were the food items cleared, but guests who hadn't finished eating were also asked to leave. In other places I've stayed, they only clear the food, not rush out dining guests. Of course, this is the hotel's rule, and the staff's individual service attitude was very good. The breakfast selection was rich.

We had a great stay at the BW Premier Collection CHC Continental Venice. The location is incredibly convenient—it’s just a short walk from the train station, which means you don't have to drag your luggage across the bridge to get there. It’s also very close to the water bus stop, making it easy to explore the rest of the city. The staff really stood out to us; they offered us a complimentary drink at the bar upon arrival and even helped carry our luggage up to the room. Breakfast was lovely with a nice selection, and we especially enjoyed sitting near the canal while we ate. Highly recommend for the value and service.