Hotel 4-Star di Klaipeda county, Lithuania

★★★★★ Had a wonderful stay at Mercure Palanga and couldn’t be happier with the experience. Before arrival, I had contacted the hotel regarding a birthday celebration, and the team went above and beyond to make it special. The arrangement was beautifully prepared, and it was clear that genuine care had gone into fulfilling the request. Small gestures like these create lasting memories and made the stay feel truly personal. The hotel itself is modern, clean, and very comfortable. The rooms were well maintained, the atmosphere was relaxing, and the location was excellent for exploring Palanga while still enjoying some peace and quiet. A special mention to the staff, who were friendly, professional, and attentive throughout the stay. The breakfast selection was great, and the spa facilities provided the perfect way to unwind after a day out. What impressed me most was the attention to detail and willingness to make guests feel valued. The birthday arrangement exceeded expectations and added a special touch to an already excellent stay. I would gladly stay here again and highly recommend Mercure Palanga to anyone visiting the area.

Great location, 8 minutes walk to to old town and the sculpture park is just around the corner. Got this convenient store like 200 metres away and quite a few restaurants nearby. Room is very spacious and the bed super comfortable. Ramanda at the reception has been most KIND and SWEET!! Had quite a bit of jet-lag and got up really early in the morning. Staff at breakfast let me in early despite the fact that I always show up before their opening hours (I am sorry!!). Breakfast was lovely, a good selection of warm and cold dishes!! Most appreciative!!

We spent two nights at a family flat. For a group of five our two bedrooms and living room were ideal. The cost of parking is five euros per night. Nice apartment, a kitchenette, an unfurnished balcony, a swimming pool with saunas - all little and a bit chilly. There is a 12-meter pool with a jacuzzi that is kid-friendly. There were plenty of options for breakfast, but poor quality coffee. However, the cost speaks for itself. The location is excellent—it's right in the centre of Palanga, yet it's also quiet.

A view from room is completely different than was in pictures. Bad point is hard to find and understand where is a number from reception. No slips in number. Car parking is expensive and no clear marks of traffic direction and exit signs, when going up and down can meet another car comming up ahead in front your car. Good point is free swimming pool.

Чистый отель недалеко от вокзала. Вокруг много магазинов. На ресепшн девушки говорят по-английски. Из минусов: дверь в душе плохо работала, открывалась и закрывалась с ужасным звуком. Не положили второе полотенце для рук, хотя два гостя были указаны. Тапочек не было. Холодильник заставлен минибаром, так ещё и отключен от сети. При въезде попросили оплатить депозит 50 евро, о чем мы осведомлены не были, и, с остатками налички после путешествия и отсутствием зарубежной карты, выполнить просьбу не могли. Дали 20 евро, которые при выезде нам вернули. Зато кровать отличная!

Hotel reception was very friendly and helpful. Room amenities were excellent, big room, very clean, easy walk to old town and see water front activities such as live concert in old town

It was all very to our satisfaction. The location is perfect, you are in a few minutes on the beach or at the restaurant. Breakfast was whatever good, especially waa with it. Your staff were very friendly and helpful, where may even be in our rooms earlier.

The hotel is in an excellent location, within walking distance to the meeting place, surrounding restaurants and convenient transportation. The rooms are clean and comfortable, and the desk and Internet connection are perfect for work. Breakfast options are varied and can start the day with a quick meal. The front desk service is intimate and efficient, and the overall experience is very suitable for business trips

Ctrip's fast 900 does not include an early loft room. In fact, the price has been reduced a lot before moving in. This low price guarantee is really bad. In addition, as a boutique hotel ranked No. 1 on TripAdvisor, the service is really speechless. Arrived at the hotel at 12 o'clock, no one at the front desk, after a while, people said that the room was not good, understandable, went out for lunch, temporary heavy rain, did not bring an umbrella, back to the hotel wet in the rain, it was already two in the afternoon Point, the front desk of the hotel didn't even check the computer to see the status of the room, and directly said that there is no room, or you can go to the restaurant at the back for a drink. As a result, the coffee is charged, not the hotel prepared for the wet waiting guests. In addition, the shortcomings of the boutique hotel are fully reflected in this hotel. In the toilet, press the flush button, and the water will reach the body. There is a towel rack for hanging clothes on the toilet paper towel, but hanging the washed clothes will make the paper towel wet. The design of the shower room is not mentioned, and the attic is inconvenient. In short, as a four-star boutique hotel, it really makes people haha.