Hotel 4-Star di Oslo County, Norway

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

Location is convenient, about 10 mins walk from Oslo S. although it is in the direction nearer to the office buildings and away from the attractions. Breakfast spread is amazing and tastes good. Room and bathroom are spacious, bed is soft and comfortable. The only drawback is the amenities. There is no toothbrush provided, and I find the shampoo, conditioner, and hand wash a little too mild / diluted, would have preferred it to be thicker and foamier. Body soap is ok.

Great hotel, but the fact that you have to book a cleaning feels like a cost cutting measure rather than one to benefit the environment. Breakfast is very expensive despite the reception staff calling it “cheap”.

Highly recommended. The hotel is part of an old post office, located right behind a bus stop, 100m from a tram stop and 500m from Oslo Central Station. There are restaurants just downstairs or nearby. The room is large enough and well-equipped, with a washing machine, a big drying rack, a microwave and all utensils. There is a public room for (self-service, super convenient, pretty large space) luggage storage facilities and all the necessites (tea packs, towels, linens, and ear plugs etc., though it is quiet at night) Everything is done on app, including check-in/out and opening the doors. However, the door-opening function in the app doesn't work sometimes so you have to use code instead (there's no reception). Also, you have to go through some stairs at entrance and a winding passage to reach your room. The room is a little bit dark at night (even with all the lights on) for reading and writing. The TV is located in a weird position.

The hotel's location is good and convenient. Although the room isn't large, it's clean and functional, which was acceptable. I arrived in Oslo a day early, excited for my Silver Sea Arctic cruise, and planned to extend my stay at the hotel for one night after the cruise. When checking in, I specifically mentioned that the cruise company had already booked a room for the following night and asked if I could stay in the same room to avoid switching. The receptionist checked and confirmed that they had specially arranged for me to stay in the same room, and I would just need to renew my key the next day. I was very pleased, thinking the hotel's service was thoughtful and human. However, the next morning when I went to the front desk to renew my key, I was told that if I wanted to continue my stay, I'd have to pay an additional 500 NOK! The hotel management's policy changed so suddenly; I believe their service greatly needs improvement. I also have an extended stay for one night on my return trip. I wonder if they'll try to make me switch rooms or upgrade then?! Very dissatisfied. Also, the bed wasn't very big, and the breakfast chef was very unfriendly.

This place is great! You can walk to the tram, train, and all public transport. The breakfast is delicious and plentiful, and the service is super good. They even let me check in early without any extra charge. I really love it here!

First of all, my baby and I brought 3 pieces of luggage, and the receptionist didn't seem to want to help at all. When I checked out, I met a very good receptionist, who was very nice and enthusiastic. The hotel is in a good location and has a high cost-effectiveness. This price is much more comfortable than living in Japan.

We had an absolutely wonderful stay at Quality Hotel Hasle Linie during our New Year’s trip to Oslo, and it truly exceeded all expectations! From the moment we arrived, the friendly staff made us feel welcome with warm smiles and helpful service. Check-in was smooth and fast, which was perfect after a long travel day. Our rooms were modern, clean, and comfortable — exactly what we needed for a relaxing stay with a group of friends. The beds were cozy, the bathroom was spotless, and the views from the rooms were lovely. We especially appreciated the thoughtful amenities that made everything feel special for the holiday. The location was fantastic, just a short distance from major attractions, shopping areas, and public transportation. It made exploring Oslo so convenient, whether we were heading out for dinner or wandering around the city to enjoy the New Year festivities. One highlight was the breakfast buffet — fresh, varied, and delicious. There was something for everyone, and it gave us great energy to start each day full of adventure. Overall, Quality Hotel Hasle Linie gave our group a memorable and comfortable stay. We loved celebrating the New Year here, and we would absolutely come back again. Highly recommended!

The hotel is located in the centre of the old city, just a few minutes from Oslo Central Station and only about three minutes from the Oslo Opera House, making it very convenient for visitors. I booked for three people, and we were given a spacious and lovely family room consisting of two separate rooms. The included breakfast was excellent, with a wide variety of delicious options. The dinner included was a light dinner. The whole day free coffee and the afternoon snack were very thoughtful. The only downside was that the bathroom felt a bit dated, but hopefully the ongoing renovations will address this.

A family of three stayed in a family room on the 5th floor. The room was a bit cramped, but its location on Karl Johans Gate was excellent, about a 10-minute walk from the central station. Breakfast was good, and if you couldn't make it to breakfast, the front desk would thoughtfully arrange a convenient breakfast for you to take away if informed in advance.