Hotel 4-Star di Madeira Archipelago, Portugal

Everything was great, with lovely little touches and very friendly staff.

Great hotel with its own spa area and beautiful natural pools right next to the beach. There are a lot of tourists in this region. I would recommend buying water etc. before checking in. Highly recommended for the nightly price of around €150-170. I wouldn't pay more than that though.

Nice hotel that lived up to expectations. Excellent location in Calheta, right on a golden sand beach, with direct access from the hotel. It is ideal to have a car as it is 30 minutes from Funchal. It's worth paying extra to have a room with a sea view The quality and quantity of the food complies with the all-inclusive package, as do the drinks. Daily and varied entertainment. Good spa with heated pool, Turkish bath, sauna and cold showers. Very pleasant outdoor pool area, with plenty of sun loungers and well designed. Free ping pong, paid billiards (€3/hour). Very good price/quality ratio.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

My stay at this hotel was truly exceptional. The lady at reception was very helpful, easy to talk to, and explained everything clearly from the moment I arrived. The room was amazing, with a beautiful view that made the experience even more special. All the staff were excellent and friendly. The two girls working at the bar in the afternoon were wonderful — unfortunately I forgot their names, but one of them was Venezuelan. They were both very welcoming and professional. The breakfast team was always respectful and ready to help. One lovely lady was so thoughtful that she prepared my outdoor table setup in the morning before I had even picked my food. The gentleman who seemed to be the manager handled the staff and operations very smoothly — you could really feel how organized and professional everything was. I also noticed the lady who I believe is the GM. She looked incredibly hardworking, present during the afternoon, evening, and morning, always supporting her team. I even saw her celebrating staff birthdays with them. This is exactly how true leadership should be. Anyone looking for real hospitality should visit this hotel. As a Hospitality GM myself, I can confidently say this is an approved place to enjoy a wonderful experience with your loved ones. Thank you to the entire team for such a memorable stay.Keep it up

A very nice hotel, and you can reach the beach quickly. The parking garage costs extra, unfortunately, but on the upside, you can take the elevator directly to your floor. There's construction going on next door at the center, and we could clearly hear it from 8 AM to 5 PM on weekdays. This should have been communicated during booking. The breakfast is very diverse, and the staff is very friendly. The rooms are spacious and very clean.

A stunning location and a very comfortable, clean hotel with amazing views from the bedroom and restaurant. Walking opportunities are limited due to the steepness of the terrain but there’s a great path down to Curral do Freitas (45-60 minutes). Service was very good but the vegetarian food was not up to the standards that we expected. Good selection at breakfast but the hot breakfast is not kept warm. Nice jacuzzi and nice, small indoor pool.Certainly worth a visit but could be even better with better food as it’s a long way to the nearest restaurant. €3.35 bus from Funchal (No. 81) but check timetables carefully

I chose a hotel with an ocean view at an affordable price. As a result, there was a hotel with very spacious rooms, panoramic window, coffee/tea, a comfortable bathroom with bid, a large balcony. The only moments: a separate bed for the couple and a weak shower. Noise of night waves on the amateur:) We had to close the door on the balcony, though it was quite noisy. The service is very friendly.  Breakfast is delicious and fresh. There are plenty of baking, drinks, cuts and hot.  I didn't expect there would be a free transfer to the center and back. Absolute plus this hotel because it is not in step-by-step access from the center.  The views, the purity near the hotel, its beach is amazing.  Then we lived in the private sector and a lot of what looked at the island, but the first two nights in Orca Praia remained in our heart 💘 With respect,  Elena from Russia

This hotel is really close to the city centre, although the facilities inside the room is a bit cold, overall still a good hotel to stay with couple nights

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.