Hotel 4-Star di Riyadh Province, Saudi Arabia

The hotel is located in the center of Riyadh, which is convenient for travel. There is also a supermarket nearby, which is convenient for eating. Although the hotel facilities are average, the price/performance ratio is good.

Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.

Arrived at the hotel late, i found my room ready! The room is clean, the staff are friendly and I loved the room design. Good choice for families.

The hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.

The room was a bit small, but for the price, it was acceptable. Breakfast was delivered to the room due to Ramadan, and the portions were generous. The bed and pillows were quite comfortable. However, there were visible stains on the pillows, and I broke out in a rash the next day. The design of the bathroom faucet is a bit flawed, as water tends to splash everywhere.

The hotel's location is convenient for those who want to shop at the malls on Olaya Street or visit Al Habib Hospital. The room's design is elegant, and the colors are soothing, as are the underground parking facilities. We truly enjoyed our stay at this hotel… However, perfection is only for God. We did not receive cooperation from the reception staff (Khaled) upon arrival: there was a delay in check-in because he was explaining the hotel facilities to another guest. When it was our turn to check in, he didn't provide any of the explanations he gave the other guest. Additionally, I arrived at 4 PM in the afternoon, and he didn't offer me a late check-out for the next day, insisting on 12 PM or asking me to follow up with reception the next day. The next day, check-out was extended to 1:30 PM in the hot summer weather, with no further comments from them. Personally, I would not want to stay here again because an inanimate object would have been more helpful and pleasant to deal with than a human.

The room was clean and tidy with excellent natural light, and the bedding was very comfortable to sleep in. The front desk service was warm and attentive, and check-in and check-out were very quick. The surrounding area offers convenient transportation and a quiet environment. Overall, it's great value for money. I will definitely choose this place again for my next trip, highly recommended!

It was amazing stay that I wish I could stay longer. Everything is nice and tidy. Highly recommended for business travelers especially. The location is great and convenient.

The hotel is wonderful, including the staff's service and the location. I found that in some rooms, a disturbing pump noise was clearly audible, but the issue was resolved by changing to another room, for which I am grateful. My only minor comment is that I hope attention will be paid to checking the room before handing it over to the guest. I found the room without towels and had to contact reception three times to send them. Despite that, I waited about 45 minutes, and the towels didn't arrive until I left the room and looked for a staff member in the hallways, where I found someone who brought them to me. This was certainly surprising, but I trust it was an isolated incident. Therefore, I say that the hotel is wonderful, and I will definitely stay there again whenever I visit Riyadh, God willing.

Excellent staff — very friendly, courteous, and accommodating. We arrived well before check-in, and the team kindly arranged an early room, which was greatly appreciated. I can’t thank the staff at check-in, the restaurant, and room service enough for their hospitality, kindness, and respect. The room was large, clean, and well maintained, with a comfortable king bed, plenty of power outlets, quiet and efficient air-conditioning, and good amenities. The buffet breakfast was very good, with daily variety, fresh juices, an omelette station cooked to order, a good bread selection, and decent machine coffee. Location as with 15 to 20 minutes from all attractions and malls. Ubers and Bolt was ready available. Sky bridge was walkable during cold but would be a challenge during the hot season. Down points: • Premium room was expected to be on a higher floor, but the room faced the roof line with no view. • Shower head would not stay in position and kept sliding down. Overall, a pleasant stay with excellent service, with only minor room issues.