Hotel berhampiran River North,Chicago14.5% pelancong memilih kawasan ini
PPengguna Tetamu2026.01.07
We did not get the king suite we booked we got a suite with two beds which was disappointing as we couldn’t sleep together. The hotel said it was because we booked with trip and that is the available room
My wife and I found the location and the cleanliness to be great. However the only reason I would give this hotel a bad review is because of how thin the floors are. We were on the 3rd floor and you could hear the people from upstairs basically breathing. Other than the lack of sleep from the noise I would rate the cleanliness a 10, The location a 10, the Service a 10. Again great esthetics horrible build!
가족과 함께 트윈룸에 투숙했습니다. 객실이 비교적 넓어 쾌적했으나, 와이파이가 안정적이지 못했습니다. 아마 저희 객실이 건물 윙 끝에 위치해서 그랬던 것 같습니다. 조식은 시리얼, 빵, 요거트 등 가격에 적합한 수준이라고 생각합니다. 작은 피트니스 공간과 수영장도 잘 갖춰져 있습니다. 전반적으로 만족 합니다.
Upon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
Hotel berhampiran Chicago Loop,Chicago9.1% pelancong memilih kawasan ini
BBoilla2025.03.24
Hotel is in perfect location along the river. Lake view room also has river view. Buffet breakfast is top notch and the food at the Big Bar is pretty good. Wings and nachos were a hit.
Прекрасный отель у аэропорта. В 5-7 минутах станция. До центра 50 минут на электричке
Прекрасные завтраки; большие номера!!!
Чисто
Вежливый персонал
Sangat Baik
48 ulasan
8.9/10
Harga bermula
£ 132
satu malam
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Illinois
Terokai Ulasan Tetamu Hotel di Illinois
Lihat semua
8.9/10
Very Good
JJamesThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
GGuest UserThe hotel is a typical airport hotel, had a very helpful shuttle driver (Ray) and the other staff interacted with were very friendly and helpful.
Located just offsite from the airport, opposite a shopping mall and had a small selection of restaurants within walking distance of the hotel.
Room was clean and had everything needed. Bathroom had good water pressure and provided nice toiletries.
This was a one-night stay prior to flying home from O'Hare and met all needs.
GGuest UserThe hotel itself was decent. However, Ctrip completely failed to inform me that, besides the $15 city tax, there was also a $4 miscellaneous fee, and what's even more infuriating, a compulsory $25 charge. The staff member who checked me in deliberately withheld this information. After checking out, my card was then hit with exorbitant charges.
GGuest UserI was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.
GGuest UserWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
GGuest UserUpon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
GGemiNOTthe1Pretty good spot if you’re there for a short bit. Just know your roommates are at the hostel’s discretion if you’re in a group of 3 or less in a quad room.
DDanson17I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday!
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