Hotel 3-Star di Rio Negro, Argentina

Upon arrival in cerro catedral. Met by Samuel who was very warm and friendly. He and the morning receptionist (i’m sorry you were amazing i just forgot your name). They gave advice and offered options as my ski plans did not go as intended. Regardless this place has an incredible walking distance to Cerro Catedral base. That’s the compliments i can give. This was the most expensive accommodation of my whole trip. I knew it was a simple ski lodge but upon arrival i told Samuel about my flight troubles and asked him what’s to order in room service. Was just the one option grilled chicken and your choice of side. Okay food arrived hot and well. Good portions but all the sauce packets given (at least 5 mustard and 5 ketchup) they were all expired as i opened the mustard to discover a thick foul smelling sludge. I was tired hungry and out of options i just ate the food without condiments. Breakfast was as expected from Samuel’s description and had no issues but arriving at 9am for there to be scraps of eggs left. The ham looked very heavily processed with some clear rubber looking (it’s to be assumed as the fat) bits hanging off. Look maybe i’m being picky but for the money spent i’ve had far value for dollar in my years of travel. Regardless, the noise you can hear in the rooms, from the lift, to foot steps, to neighbouring rooms. Hard to sleep especially with an early snow day tomorrow. The room overall very ancient, pillows flat, the balcony light switch nowhere to be found. The outlets sparked everytime i’d try to insert something inside. TV too old for me to figure out how to use, Thank you Samuel for assisting me in figuring things out. Regardless besides my abundance of complaints. I enjoyed my time having a location with a view of the mountains. Sheets and towels changed daily. Would’ve liked liquid soap but oh well. Last thing is that the hot water was amazing and would last long enough for my shower. Greatly appreciated

Not sure why this hotel gets so highly rated. It was noisy. I had room 502, a large room on the 5th floor, facing Guemes Street (I think..). It had a large king bed, a kitchenette and a balcony.  I found it was a bit tired.  The wall that leads out onto the balcony is all floor to ceiling glass and has sliding doors.  I don't think that it was double glazed, the seals were non-existent and let in every bit of noise from the busy street below as well as the noisy air conditioner compressor on the balcony. There were no seals on the hallway door and no soft close.  I definitely won't be staying again.

This was such a wonderful stay! The staff - and specifically Gonzalo - were so incredibly helpful. From arranging me airport transfer to/from, to giving me recommendations on places to see locally, and just generally being incredibly helpful. The space itself has a beautiful view overlooking a lake with Andes mountains in sight. The room was charming and clean - with heated floors!!! The location is away from the center of Bariloche so it was much quieter which I loved. Also right next to an amazing park to hike and see the waterfalls. You don’t NEED a car, but I would probably recommend one.

When we booked we were supposed to pay at the hotel but payment was taken online in advance (rather than just as a deposit) meaning we were not able to take advantage of the tourist rate which made our stay much more expensive than expected. This seems to be a confusion between how Trip and the hotel operate. Also be aware that the hotel does not have a card machine so you have to pay via the online system even if in person. The hotel itself was nice and the staff friendly and helpful but the payment really took the shine off of our stay.

the location is great. breakfast is good but basic. room is comfy. we reserved a room with a queen bed but we actually got 2 single beds but together. We got a room in the 5th floor but the elevator in the 5th floor doesn't work so we need to take the elevator to the 4th floor and then stairs, this is very annoying and it is expected from an hotel to fix this stuff or let know people before hand. We were told that there is parking, and there is one, but because of a festival during the weekend there is not enough room so all the cars are blocking one another and we had to leave the car keys on the reception so they can move the cars, despite of this lack of room the receptionist told me that the hotel rents parking space to other people that are not guests, this is really a shame,guest should get priority and not suffer from this mess because the hotel owner/manager wants to make extra money.

Reception asked us to make the check in ourselves with a link they provided which wasn’t working. After 30 mins trying without success they said it was ok and they could do it 🤨🤨 Plus they gave us a room and then changed us to a different one with 3 small beds (when we asked for a double and a single)

We enjoyed our time at the hotel overall. One thing to note is that the hotel does not allow outside food, and there is no eating in the rooms. Most of the staff was very friendly. A negative point was breakfast often running out of items, with no plans to replenish them, unless asked specifically.

The hotel is located close to the central square. Very convenient. They provide hot and cold water    All day. Everything is basic but meets my needs.  Shower water is  good. Breakfast is typical  Argentina hotel’s  continental menu, limited options. Staffs are friendly and helpful .

Loved my stay at plaza hotel, the views are amazing from the hotel. The free buffet breakfast far exceeded my expectations, I could get fruit salad, eggs on toast, juice, cakes and coffee. The staff were very friendly, and I would come back and stay here again. Thanks Alex

SERVICE WAS GREAT, MARIA AND MELINA SO GENTLE AND READY TO HELP, FACILITIES VERY GOOD, GREAT INTERNET AND WIFI, GREAT BREAKFAST WITH EVERYTHING YOU MAY NEED, LOCATION CLOSE TO EVERYTHING, CLEAN SPACIOUS ROOM, CLEAN TOWELS AND SHEETS, I WILL BE BACK , THANK YOU VERY MUCH