Hotel 3-Star di Ontario, Canada

My mother in law stayed here for a night and said everything was fine. No complaints. Easy to find, clean.

We booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay. However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience. The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service. I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all. Overall, the view was incredible, but the comfort and quality of the room need significant improvement.

Good hotel and fairly priced for this small City of North Bay, ON.  Price is competitive.  I would like to make mention of an outstanding employee named Ami, who, went out of her way to really ensure that all were very happy with a beautiful breakfast.  Best breakfast Staff considering she was alone while it was quite busy.  Very Professional staff. It was my second visit and I was not disappointed.

Our room was clean and satisfactory. The front desk people were all so friendly at check in and they were very eager to help us with questions that we had. It offered a continental breakfast which was on a scale of 1-10 a 5. What they had was little to chose from. It was great if you just wanted toast bagels or warm oatmeal. There wasn’t much to chose from after that All in all. I would stay there again because of the costumer service at the front desk. They were all top notch and very friendly. We also ate the hotel restaurant. The waitress was very welcoming and funny as heck. My wife’s chicken looked and tasted delicious. The recommended steak wasn’t nothing to right home about.

I think this is a fantastic hotel, one of the standout features is the fact that is built in 2024. Everything is new clean and frankly quite pristine. Some of the highlights are the amazing colourful lobby. I love the fact that there is lots of board games to play especially on a rainy day when you’re in Muskoka. They have fuse ball tables as well. I think breakfast is good. We love their pancake machine. Gym is super clean and up-to-date, Pool is clean as well. The rooms are on the smaller side, but no complaints overall. Bathroom is spacious and shower was great as well. The front desk staff were great, kind and helpful. There’s even some nice small touches that were well. Thought of such as two curtains in the bedroom to get extra darkness while you sleep. I do highly recommend this hotel if you’re in Muskoka. Price is great for the value that you’re getting. Hi

Todo correcto en este tipo de hotel de paso, muy nuevo y muy limpio, se necesita coche para llegar al pueblo

Loved the service. The front desk team are super friendly and helpful. Here are the reasons why I'd rate 4/5: room cleanliness (we noticed stains), the lack of hair conditioner (bottle in the shower was empty), 1 tissue left in the tissue box (with no backup boxes), and we only got 2 sets of towels despite there being 3 people staying the night. Once I asked for the towels, they readily gave me them. It was just disappointing that I had to walk to reception to retrieve them.

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

The room is clean.Beddings are comfortable. Washroom is clean too. All the lights are in mood for a complete resting.The place is not noisy,you can have a relaxing rest before going to a long flight. The additional service of wake-up call is on point. Ms Rose in the lobby assisted us in check-in with all the information we needed.She is so accommodating. The free shuttle to airport is an add point too.Our driver is very helpful and always smiling.

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.