Hotel 3-Star di Riau, Indonesia

First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service. Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.

Services quite good with tasty local food served at the brealfast buffee

I stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant. Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.

i have stayed here many times because the location is very close to food corner, mall and some cafe my problem during short stay this time, first The wifi, it's very terrible, the connection constantly slow during my stay, i want to do my work and it kept reloading also i found some bugs on my bed but still manage to clean it by my self. previous stay all was ok

Overall, the hotel in Pekanbaru is quite cheap and offers good value for money. The room itself was comfortable and generally well maintained. The only downside I noticed was an unpleasant smell in the bathroom, which might be due to the cleaning not being done thoroughly or possibly an issue with the plumbing Breakfast was fairly standard, nothing fancy, but still decent and enjoyable. One highlight was the reception staf… they were very accommodating, friendly, and helpful throughout the stay, which made a positive difference. Another convenience is the location: right next to the hotel there is an Indomaret and a coffee shop, making it easy to grab daily necessities or a quick drink. However, you should be careful when crossing the road in front of the hotel, as traffic can be quite busy

Clean room, comfortable bed and pillows made for a great night's sleep. The cappuccino from the coffee machine was delicious. There's also a traditional herbal drink (jamu gendong) available at the breakfast restaurant, which is a nice, hassle-free touch. Check-out was quick and efficient.

The service is good. Location is strategy since its located at the city of Pekanbaru. Stayed here for 2 nights. Rooms so far is clean and comfortable but got some damage on the bedsheet and wall paint. The AC need time to get cold but so far so good.

There is ice cream near the lobby, and the room is spacious. It was a pleasure to stay here.

I came there before checkin time. The receptionist helped me to get my room earlier. The receptionist was very helpful

Nice and clean, at that price you can get breakfast for a husband, wife and one child. Also close to the market but unfortunately the parking lot is cramped