Hotel 3-Star di Narok, Kenya

We reserved our room on Trip.com in January 2026. According to Trip.com, we selected a “all inclusive” room. 8 months later we arrive at the camp only to find out our room is “full board” meaning game drives were $200 per person in addition to a $200 daily fee, so for my husband and I this was $600 daily. This seemed very suspicious because our trip booking literally says all inclusive. So, I confirmed with trip.com and the representative mentioned there was no difference in “full board” and “all inclusive” on their platform. This is also confusing because on the camp’s direct website it mentions “full board” also includes game drives daily. It is my suggestion that anyone reading this review do not book on 3rd party websites - especially trip.com, and I also suggest the camp does not list their rooms on 3rd party websites due to the grief and confusion this caused. They were happy to take our $600 daily in addition to what we already paid on trip.com. If you enjoy alcohol, one lunch they had no cold beer. And one dinner they had no ice for any drinks or cocktails. We enjoyed the food which was 3 courses per meal, and the game drives were nice, but could have stayed one night less and done one day of drives and experienced the same amount of fulfillment. The staff is polite and friendly. The drivers are very knowledgeable. Tips are strongly encouraged for both drives and the hospitality staff. To summarize, I recommend only if booking directly with the camp, and using the all inclusive booking. Also triple check before you miss the cancelation window if you have already booked with a 3rd party website.

The hotel staff were very friendly and attentive, the bedding and pillows were very comfortable and I slept well, and the decor was simple yet stylish. It was a pity there were a few small insects and mosquitoes.

The room is a tent, the hotel is in the mountain, the service staff is very good, the hotel includes three meals, tell him in advance that the arrival time will also be reserved for meals. You still need to pay the forest protection fee for check-in. The specific amount of money is forgotten, anyway, it is not cheap. It is equivalent to buying tickets. The cost is calculated on a day basis. Many animals can be seen on the way to the hotel. If you want to go to Masai Mara, you will arrange free tour guides and cars. Overall, it is very good and will consider staying next time.