Hotel 3-Star di Calabarzon, Philippines

they prepared a greeting for my parents’ anniversary. ty! some confusion in the room booked tho, added few hundreds for the deluxe room king bed or 2 twin beds because it looks new but only the premier deluxe is new. enjoyed playing pickleball. playroom enjoyed by kids but only til 7pm. could add TV there also for movie nights. annoying calls prior to checkout should be stopped. great view. overall good stay

During our recent trip, we booked a stay at a hotel that, for the most part, delivered a comfortable and pleasant experience. The rooms were clean, the staff were polite and helpful, and the facilities were well-maintained—everything we look for when choosing accommodation. By all usual standards, this would have been a solid, trouble-free stay that we would happily recommend to friends and family. However, there was one major catch that set this hotel apart from every other place we have ever stayed in, and it left us feeling frustrated and confused: their strict policy regarding linens and security deposits. In all the hotels, resorts, and guesthouses we have visited over the years, the standard rule has always been simple: treat the property with respect, avoid intentional damage, and you will get your full security deposit back upon checking out. Minor spills, accidental marks from daily use, or small stains that come naturally with staying in a room are almost always considered part of regular wear and tear. Housekeeping teams handle cleaning these as part of their daily duties, and deposits are rarely held unless there is significant damage, broken furniture, or missing items. This is the industry norm we have come to expect, and it makes traveling stress-free. This hotel operates very differently. Their policy states clearly that guests must take extreme care of all linens—including bed sheets, pillowcases, towels, and even table cloths found in the room. Even small, accidental stains from food, drinks, cosmetics, or dirt are not accepted. If any linen is marked, stained, or appears to have been used in a way they consider improper, the management reserves the right to keep your entire security deposit.  It felt unfair and overly strict. Unlike other places that charge a reasonable fee for cleaning or replacement if needed, this hotel takes the full amount you set aside as a deposit, regardless of the issue’s size or cost. It felt less like a policy to protect their property and more like an unexpected way to deduct extra charges. The whole situation made what was otherwise a nice stay feel sour and disappointing. We left feeling like we had to walk on eggshells the whole time, worrying that one small mistake would cost us extra money. Despite this frustrating experience, we have to admit: aside from this unusual rule, the hotel itself is fine. The location was convenient, the rooms were spacious and well-equipped, and the service was friendly. If you are planning to stay here, just be fully aware of their unique approach to linens and deposits. Read every line of their policy carefully, ask questions upfront, and be extra cautious with every item in the room. This policy is definitely different from any we have encountered before—we would even call it weird and unnecessary compared to how other hotels operate. It takes away some of the relaxation that comes with traveling. Still, if you are willing to follow their strict rules to the letter, you can still have a comfortable stay. Just make sure you know exactly what you are agreeing to, or you might end up losing your security deposit like we did.

Celebrated my baby’s birthday in Hotel Casiana and we really love the heated pool. It is toddler friendly and the staff was very accommodating. Buffet breakfast was great, my only concern is the overcooked hard boiled egg. But overall, 👍🏻👍🏻👍🏻👍🏻👍🏻

The room, amenities, hotel ambiance, and service at Via Appia Hotel are great. The staff are friendly, and the place is very comfortable. The only issue I experienced was with the bathroom heater and hot water. The heater initially wasn’t working, so I called for it to be fixed. The technician came. Tried to fix it and said it was working now. However, when it was time to shower before checkout, the hot water in the bathroom only lasted for a few seconds before turning cold again. I had to turn the water off and on repeatedly to get hot water for short periods. This can be quite inconvenient, especially since the hotel is in Tagaytay, where the weather is very cold. Overall, I enjoyed my stay, but improving the hot water system would make the experience much better.

Comfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖

Everything was so wonderful and comfortable. The sea at the front is beautiful, and you can enjoy activity from there, including diving, snorkeling, sea-kayak, etc, and a perfect spot to see the beautiful sunset. The room was also clean and comfortable. And their restaurant was amazing with so many delicious dishes with reasonable price and balcony seats just in front of the sea. I definitely will be a repeater here.

We recently stayed at Family villa 1 and was thoroughly impressed with everything—from the moment we arrived to the moment we checked out. The staff were incredibly warm, welcoming, and professional, always ready to assist with a smile. The room was spotless, cozy, and well-equipped with all the essentials (and more!). I especially appreciated the attention to detail—the comfy bed, free use of karaoke. The hotel’s location is perfect. Overall, exceeded my expectations. I highly recommend this hotel. I’m already looking forward to my next stay!

We had an absolutely wonderful staycation here! The ambiance of the entire place was fantastic—very relaxing, clean, and beautifully set up.Most importantly, my daughter really enjoyed every moment of our stay, which made the experience even more special for our family. The atmosphere was perfect for unwinding, and the service was excellent.We had such a great time that we are already planning our next visit. Highly recommended for families looking for a peaceful and enjoyable getaway!

Location is a bit secluded from the city center. Staffs are accomodating though not going beyond and just provided whatever requested for instance we requested to retrieve the cake and they didnt offer utensils or think about whenever we would consume it for my partner's birthday, The room lacks refrigerator which might be a necessity. There's only one swimming pool.

Staffs are very friendly and helpfull. Definitely will book again of I jad to go back in Tagaytay. The location is ideal for those who has a car. Very convenient because of the mall nearby and 711 nearby