This is the one of the worse experiences at Hyatt. The King Room Suite had a super tiny bathroom, The toilet seat was located at the door opening, the door barely brushed the toilet seat and it was cut in so it would not block the toilet seat. There was only one person working at the desk, she looked visibly frustrated when I asked her for 2 glasses for drinking water, said she was alone. Did not try the breakfast. One whole Hyatt Place Hotel was run by one person? Very disappointed with this location, Will not stay at Hyatt in the future.
Dengan pengianpan di Best Western Louisville South / Shepherdsville di Louisville (Hillview), anda akan berada dalam lingkungan 15 minit memandu dari Pusat Ekspo Kentucky dan Kentucky Kingdom. Hotel ini berada 21 km dari Balapan Lumba Kuda Churchill Downs dan 18 km dari Zoo Louisville.
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, televisyen di ruang bersama dan mesin layan diri.
Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Best Western Louisville South / Shepherdsville. Sarapan Eropah percuma disajikan pada hari minggu dari 6:00 hingga 9:00 dan pada hujung minggu dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar keluar ekspres dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 63 bilik tamu yang menampilkan peti sejuk dan ketuhar gelombang mikro. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.
Dengan penginapan di Best Western Winchester Hotel in Winchester, anda akan berada dalam lingkungan 5 minit memandu dari Muzium Warisan Bluegrass dan Padang Golf Cassell Creek. Hotel ini berada 6.7 km dari Taman Lykins dan 7.1 km dari Padang Golf Southwind.
Gunakan peluang rekreasi seperti kolam renang terbuka bermusim atau kemudahan lain yang termasuk akses Internet wayarles percuma dan televisyen di ruang bersama.
Sarapan penuh percuma disajikan pada setiap hari dari 5:30 hingga 9:00.
Kemudahan yang ditampilkan adalah termasuk stesen komputer, daftar keluar ekspres dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 46 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap hari.
Clean hotel, convient location, even smelled new, Everyone was friendly, even those that didn 't speak English. Front desk was very helpful, food suggestions, plus coupon. Recommended the Arboretum! Great time there!! Breakfsat was LACKING! No scrambled eggs, no bacon, no sausage, no sweet rolls! Expected MORE from a top notch facility!!
Bardzo fajny, przyjemny hotel, zlokalizowany w części miasta, gdzie jest spora liczba restauracji i sklepów. Czystość ok. Śniadania niestety słabe, zwłaszcza w porównaniu do standardu w hotelach podobnej klasy w Europie. Ale ok, to są USA, nieco inne podejście do klienta. ;-)
Reasumując - biorąc pod uwagę zależnośc ceny do jakości, polecam ten hotel.
MMareaHarrisNICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG
ZZHIGUOLocated in the small town of Paducah, in the heart of the United States, near the river on the Mississippi River, the hotel is overlooked by the Ohio River. The hotel is located in Kentucky, across the river from Illinois. The hotel is very clean and the town is quiet and suitable for rest. The only thing that is not very convenient is that there is no place to shop or eat near the hotel, and the food at the hotel is very simple.
SShawn CruzeI was going to chalk up my experience as an isolated incident and let it fade away.
That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room.
We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out.
When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay.
Customer service/satisfaction is becoming non-existent .
GGuest UserWe’ve stayed here before and we really like this hotel! It is decorated in a beautiful modern design, always clean, always friendly and helpful staff. It is very close to restaurants, grocery stores, etc. Erlanger has about anything you could want from a smaller city without the crazy traffic. But you’re close enough to Newport, Covington, Cincinnati that it’s a fairly quick drive anywhere in the metro area. Breakfast has many hot items to choose from. Very nice hotel and we will very likely stay there again in the future.
GGuest UserNice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected.
Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags.
It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it.
HHendrick2952A standard express hotel with standard configurations. The scenery near the hotel is really wonderful. The Ohio River separates Kentucky and Ohio. The hotel is actually located in New Port, Kentucky, across the river from Cincinnati. The purple iron bridge connecting the two floors in the middle is very beautiful. The sunset is very beautiful. The seafood restaurant opposite the hotel provides coupons. If you show the hotel room card, the dining experience at the riverside restaurant is very good.
GGuest UserVery nice room and very good service. I booked the wrong room apparently but the front desk worker Josh new what I was looking for (cause we had called before booking online ) and he left a note for them to keep that room available for us for when we arrived . Appreciated the extra step . ❤️
MMichaelWe absolutely loved our stay at Staybridge Suites Lexington South. Everything was spotless from the moment we walked in — super clean rooms and common areas. The location was convenient and peaceful, close to everything we needed without being in the middle of chaos.
The staff was incredibly kind and helpful every step of the way, and you could tell they genuinely cared. The amenities were top-notch — the kitchen in the suite was fully stocked with everything we needed, and the free breakfast was actually good (not just filler). We felt right at home, and it was perfect for our family.
Would 100% stay here again and recommend it to anyone traveling through Lexington.
GGuest UserWe had above excellent service. The ladies and gentleman at the front desk were so friendly and nice. The sheets on the bed were so clean and crisp that you could smell the freshness. Breakfast was also great. This will be our choice of stay when coming in for the holidays to visit family.
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