Hotel 3-Star di Tennessee, United States

Perfect everything!!! The location is close to everything walking distance. The room was big and spacious. I reserved for three people and it had even more sets of towels. It was clean and beds were very comfortable. Breakfast was included with many fresh options. Parking is extra but a good price. Would recommend it

Renovations were pleasant. Updated rooms with working air conditioning. Coffee, microwave, and refrigerator in the room. Darkening draperies are a plus. Breakfast consisted of scrambled eggs, pancakes, potatoes, and sausages. Without labeling, not sure if the sausage was pork or turkey, though. Also cereals, yogurts, packaged baked assortments, and several juices. Other amenities included a Coca-Cola machine with a selection of grab-and-go items for purchase.

Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.

This place was perfect. The staff was very friendly and welcoming. The hotel has a nice pool and hot tub area. The breakfast was yummy. My friends and I had a great time catching up with each other in this relaxing environment.

Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem. But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.

The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle.  This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property

Desk staff, very friendly and helpful. This building just opened Dec, 2025, Rooms were very spacious, Loved the wood look floors, and the breakfast was very good, the breakfast area was very relaxing' My only concerns were that the floors being non-carpeted, We had a very very heavy walker above us, This wasn't a child running, the stride was long. Knew exactly where they were in their room!, LOL. The walk in shower is a plus. To bad they didn't take advantage of the extra inches available so that the shower would be deeper, front to back.. My 6'4” husband kept knocking the slider with his elbows.. But again the shower was very nice. We typically try to stay at the LaQuinta's when traveling. Havent' been disappointed yet.

During our stay, the fitness center was closed so that was disappointing but the pool was really nice. It is a great hotel if you’re looking for somewhere right off I 40.