Hotel 3-Star di Oslo County, Norway

We loved this hotel!! The staff were amazingly helpful and friendly 🥰 It was great to have a bath in our room 😁 We appreciated the view of the old stock exchange from our window & the lush trees outside. The hotel is ideally located for public transport. We were able to book the sauna that was only a 5 minute walk away. We also swam from the beach near the opera house. The centre of Oslo is full of interesting buildings, green spaces & artworks. Would have no hesitation in booking again 😁

Although the hotel has a factory-like feel due to its numerous rooms, it truly offers excellent services and facilities for its guests. The building seemed a bit old, but the facilities and rooms were clean! Having a communal kitchen on the first floor made it convenient to eat outside food. They also have luggage storage, and it was easy to leave our bags at the office when going on the Nussel tour. The friendliness of the office staff varied from person to person. The elevator was a bit small. Oh, and even though it was summer, the indoor temperature was a bit chilly, so I slept with my jacket on. Nevertheless, I was satisfied.

The room was just okay. I really disliked the bright red curtains; they felt quite basic. The table inside seemed flimsy, like it couldn't hold anything heavy. I booked a room with breakfast included, but it turns out it wasn't a proper breakfast—just a sandwich, yogurt, or coffee from the front desk. The prices here are shocking; a cup of coffee is 55, a banana is 15, a yogurt is 59, and a sandwich is around 100. A simple breakfast can easily cost several hundred. Norway's prices really make you hesitant to spend money. The hotel is a ten-minute walk from the train station and close to a shopping mall. However, if you're pulling a big suitcase, getting to the hotel involves walking up a steep hill, which is quite a struggle. The area around is also under construction and a bit messy. Overall, Oslo, Norway, was just very average.

The hotel's location is very central, with all the city's attractions within walking distance, right next to the busiest pedestrian street. However, it's a bit far from the station. On the day I arrived, dragging my luggage from the station on a slippery road, it took me a while to find it. There's construction happening next door and across the street, which slightly affects the view. The room isn't large, but it's fine for one person. Breakfast was also decent.

We had a wonderful stay at Smart Hotel Oslo. The room had everything we needed, and we especially loved that the hotel provides Rituals toiletries – they are our favorite. The reception staff were always kind, welcoming, and helpful. We also really appreciated being able to check in a few hours before the official check-in time, as well as having access to the luggage storage room on our last day. Both made our trip much more comfortable. The hotel's location is excellent, with easy access to public transportation and major attractions. There is also a great Chinese restaurant nearby serving delicious food, which was a nice bonus. We would definitely stay here again and highly recommend this hotel to anyone visiting Oslo.

Apartment in great location - easy and picturesque walk or quick subway to central station and downtown area. Great little kitchenette to cook your own meals to save $ with supermarket nearby. Bathroom with washing machine, our washed clothes dried overnight hung up in bathroom because of floor heating. Easy & quick check in process even though no reception. There are staff on site - I got extra towels as soon as I asked. I would definitely stay here again if I returned to Oslo.

The location is not that far from train and bus station, so you can walk about 17 minutes, if you don't have too big luggage. Otherwise, there are seversl tram lines that can take you there in just a two stops, while the stop is just in-front of the hotel. We only stay overnight, having a small breakfast box from the reception at 5 AM. The third bad was not ready, but the reception boy came in 10 mimutes and prepared it for us. There is a coffee machine in the lobby, but it was not for free, as usually in Norwegian hotels. Thrre was no coffee in the room, as well.

There's an Asian supermarket downstairs, and I usually go out at night, but there were some suspicious characters hanging around downstairs, which made me a bit nervous. The room floor had grease stains and wasn't very clean. Plus, they don't even provide shower gel; you have to buy it yourself. This is the first time I've stayed at a hotel that doesn't provide shower gel. #Pros

The breakfast was good, and the room was acceptable. However, the room cleaning service needs improvement: I stayed here for three nights and requested daily room cleaning upon check-in, which was recorded at the front desk. However, when I returned to my room the next day, I found it hadn't been cleaned. I told the front desk, and they sent someone to remove the trash and change the towels. They also told me that my room had been registered for priority cleaning the following day. But the next day, when I returned, the room was completely uncleaned. I think this aspect is very poor.

I have told myself to manage my expectation as it’s 3-star hotel after all. But it’s Norway so I am a bit more critical than if it were hotels in other countries. The location is ok, not too much in the city centre but close enough to work to touristic places. The service of staff is really hit and miss: some staff are really good and helpful. I told one of the staff in the morning that I wanted my room to be vacuumed as it was not cleaned properly (if at all) when I checked in the previous day. I would expect an apology but the staff just shrug and said ok. The breakfast is the savour of their 3-star. Plenty of choices, well decorated restaurant, staff are efficient in refilling food and drinks. The room is a standard 3-star, the balcony is a bonus. Overall it’s acceptable with this price in Oslo.