Hotel 5-Star di Anhui, China

The butler was very responsive. We were picked up by a shuttle bus to the cable car station inside the scenic area. When we came down, they were waiting for us at the cable car parking lot in advance. The hotel is very close to the Yuping cable car. The hotel environment is excellent, and the rooms are very comfortable. The hotel's tea room experience was also fantastic, with a dedicated tea master providing service. The restaurant within the hotel has amazing food; it was the best we've had in Huangshan. The service was also great, including free laundry service, with our clothes delivered back to the room after drying. A very good stay overall.

You can truly feel that this isn't just a perfunctory business operation; they've truly dedicated themselves to creating an exceptional product and service. The furnishings and daily amenities in the rooms are of high quality, and everything is meticulously maintained, clean, and elegant. Fresh flowers adorn every corner, both indoors and out in the courtyard. Nestled against the mountain, enveloped by mist and clouds, the entire hotel exudes a unique tranquility found only in the mountains and forests—peaceful and restorative. Every staff member here looks relaxed and treats guests with warmth and enthusiasm. There's no forced politeness, just perfectly attentive service. My personal butler was especially thoughtful, always anticipating my minor needs in advance, making me feel completely at ease and well cared for. I wasn't feeling well and casually mentioned wanting some millet porridge. They went out of their way to arrange it. These small acts of kindness are what truly touch the heart. They say Shilin Cliffs is the best hotel in Huangshan, and experiencing it firsthand, I now understand that this reputation is well-deserved. The price is indeed on the higher side, but all the wonderful experiences complement each other perfectly. The excellent environment, thoughtful details, and attentive service all justify the cost. It’s rare to find such a comfortable and soothing haven in the mountains, a place to slow down and find peace. It was a comfortable and truly healing stay, and when I return to Huangshan in the future, I will choose this place again.

My stay at Luming Valley Hotspring Holidays B&B exceeded every expectation from the moment we drove up the hill. My husband and I stayed in the Mountainscape Terrace Mountain View Suite, which genuinely felt like a 5‑star hotel room. It was spotless, beautifully furnished, and equipped with an incredibly comfortable bed, a fully stocked mini fridge, and a breathtaking view of the surrounding mountains. The smart controls operated by “Xiao Bao” were a fun and convenient touch. We were completely blown away and honestly wished we could have stayed in the room forever. Even before our arrival, the staff communicated with us via WeChat to ensure everything went smoothly. We were able to speak with an English‑speaking staff member who took care of every detail for us—booking the hot springs, arranging breakfast, dinner, and afternoon tea, and even offering to help us get to the train station on our last day. Their attentiveness went far beyond anything we’ve experienced at other hotels. We were even given a thoughtful bag of gifts upon departure. Because the hotel is quite isolated, we ate all our meals on-site. The cuisine is Chinese, which isn’t usually my preference, but everything was delicious, freshly prepared, and presented with great care. A standout was the afternoon tea we enjoyed on our second day. We could choose to dine in our room or at the restaurant, which was perfect depending on how we felt each day. The highlight of our stay was definitely the hot springs. There are four in total, and we used the two located higher on the hill, which offered an incredible view—even on a cloudy day. The temperature was perfect, and everything was exceptionally clean. The staff assured us that each pool is drained and refilled after every use, which gave us great peace of mind. Soaking in the hot springs in the heart of winter, surrounded by Huangshan’s beautiful mountains, was an unforgettable experience. The hotel is about an hour from both Huangshanxi and Huangshanbei stations and easily reachable by car or Didi. Due to the weather, we didn’t visit the mountain scenic area, but the staff were more than willing to help us plan if we wanted to explore the surroundings. This was truly a 10/10 stay. The staff make you feel like you’re the only guests there with their warmth and attentiveness. The design and architecture are stunning, and the hotel even smells amazing. I have absolutely no complaints and would rank this among the best hotels I’ve stayed at anywhere in the world. It’s a perfect romantic getaway, and I would highly recommend it to anyone looking for a peaceful escape. I can’t wait to return!

The Jiuhua Mountains Julong Hotel, which is conveniently located right at the entrance of the Jiuhua Mountain Scenic Area. It was very convenient to venture around the mountain by foot. As for food, we didn’t quite get accustomed to the flavors, especially with the spices. The breakfast at Julong Hotel was good, but it can get crowded before 8 am. There is no gym in the hotel. It snowed on the 3rd day and it was chilly. The room was equiped with heater so it was ok. The walkway outside the hotel room can be very noisy, especially with kids running and adults talking. Otherwise, the overall experience was good.

An excellent experience! **Location:** Very convenient. It's only a 20-minute bullet train ride away, and you can walk to MixC (for all your dining and entertainment needs) in 7-8 minutes. There's also a park nearby for a stroll. **Facilities & Hygiene:** Generally great. The room was spacious with floor-to-ceiling windows, and the toilet had smart features. Plenty of coffee capsules, mineral water, and tissues. The gym isn't huge but is very popular. The swimming pool is 8x25 meters; during summer, it's busy with kids' classes, but I highly recommend the massage pool and steam room in the changing area. **Service:** I really commend the service. Mindy was fantastic, promptly connecting with me and offering helpful reminders. I especially loved the beautiful executive lounge environment and the high-quality dishes, which truly elevated the hotel's overall service!

Considering its mountain-top location and the inconvenience of transporting things, the room was actually quite spacious (compared to much smaller rooms downhill). The hotel staff were very enthusiastic and provided excellent service. During our stay, there was a typhoon, and the staff promptly informed us of all necessary precautions and helped us confirm the route down the mountain. The window sealing wasn't great, leading to a lot of wind noise in strong gusts. Also, the faucet was a bit low, making it inconvenient to fill water; I suggest replacing it with a higher one.

Before checking into Banyan Tree Huangshan, my expectations were really high, but I ended up quite disappointed. Let me start with the positives: 1. The breakfast was delicious with a good variety of options, quite decent for a star-rated hotel. The fresh juices were squeezed on demand, and the fruit quality was excellent. Most importantly, the staff were very efficient at clearing tables and setting up, so there was never any waiting for a seat, everyone could get seated promptly. 2. The service throughout our stay was fantastic. Everyone was very attentive and patiently listened to guest feedback and suggestions, making adjustments proactively. The downsides, however, were quite noticeable: 1. The hardware is terrible and doesn't match the price point at all. The air conditioning in the room was very noisy and just barely passable. The bathroom was particularly bad; I've never encountered such poor bathroom facilities, especially not in a five-star hotel. The shower pressure was very weak, and so was the water flow from the bathtub faucet. The toilet height was incredibly uncomfortable; even for someone of my 175cm height, it was awkward to use. Plus, the quality was poor, and due to the bad glaze, flushing was a hassle. The central air conditioning in the lobby was practically useless. Walking into the hotel lobby, it felt only a few degrees cooler than outside. We didn't want to spend any time in the public areas; with outdoor temperatures at 37 degrees Celsius, the heat in the lobby was unbearable. 2. The hotel's main selling point is its 'getaway' style, and while the environment is indeed deep in a valley, quiet and secluded, it lacks the simple recreational facilities that would make guests want to stay. I went to the pool table three times and couldn't play because there was always a queue. Besides that, there weren't many other good leisure activities. For example, the coffee and tea area wasn't appealing because the public area AC was too high, making it uncomfortable, and the cafe environment itself didn't match the price of the hotel, falling far short of many five-star hotels in scenic areas. Although the hotel advertised iron-flower performances, they were only on Tuesdays, Thursdays, and Saturdays, and we perfectly missed them during our two-day stay. In summary, the hotel's promotional pictures are very attractive, but the reality is quite different. If you're just looking for a secluded getaway, it can meet that need. For everything else, there's a lot of room for improvement.

This was a spontaneous trip, just an hour's drive from Hefei. The environment is exactly as advertised, truly the best hotel in the Daiao Mountain scenic area. The most pleasant surprise was the service; someone came to help with our luggage as soon as we pulled into the parking lot, and welcome fruits were already set up in our room. Our two days at the hotel were quiet and relaxing. We even made traditional Chinese medicine sachets, which had a very healing scent, and enjoyed a singing bowl session. The distant sound of the bells 🔔 was quite memorable. A special shout-out to Buyun Restaurant – we ate there two days in a row! The breakfast had a wide variety and beautiful presentation, and the specialty dishes for lunch and dinner were delicious. There was a 30-minute wait for food, which just showed that everything was freshly cooked to order. On the second day, we hiked up Daiao Mountain, reaching the summit in 30 minutes – the perfect amount of exercise.

Su House is not a regular hotel; it is history brought to life. The hotel is surprisingly located right beside the ancient town’s main gate, where the mystery begins. The moment you step through its entrance, you find yourself transported into another world. A lush water garden stretches before you, visually blending into the historic town square and the blue mountains beyond. Although the buildings are several centuries old, they have been thoughtfully restored and redesigned to offer all the comforts of a modern luxury hotel while preserving their original character. Staying here feels less like checking into a hotel and more like being an honored guest in the elegant compound of a noble family. The service is exceptional. Each guest is assigned a personal butler, and ours, Ellen, was simply outstanding. She assisted us with everything imaginable—from arranging transportation and handling in-house requests to booking restaurants in the next town on our itinerary. Nothing seemed too much trouble. More than that, Ellen felt like a younger sister to us—warm, caring, and always looking out for us throughout our stay. It is rare to encounter someone who combines professionalism with such genuine kindness, and she made our experience all the more memorable. The hotel’s restaurant serves refined Huizhou cuisine once enjoyed by the region’s wealthy merchant families. Every dish was delicious. All in all, Su House is a truly remarkable place to stay. It offers not only comfort and luxury, but also a rare opportunity to experience living history. From its beautifully restored architecture and serene gardens to its heartfelt hospitality, every detail contributes to an experience that feels both timeless and deeply personal. Highly recommended.

❤️ Most of the hotel staff were very enthusiastic, and they even gave my child a small snack bag when we checked in. Someone also helped us with the elevator. Most of the buffet staff were quite warm and attentive. The bartenders in the executive lounge and the staff member who was in charge of tidying up the afternoon tea dessert area were excellent. The swimming pool is superb! On the day we checked in, the pool attendants during the day – a middle-aged male staff member and a young male staff member – were both incredibly thoughtful! We didn't have swim caps, so they brought us spare ones. They even offered to inflate the swimming ring I bought! ⭕ On the average side: The welcome fruit didn't arrive for a long time on the day of check-in. It only came after I prompted them via WeChat two hours after checking in. ❌ On the negative side: The staff member behind the front desk at the entrance of the executive lounge on the day of check-in was not enthusiastic at all. After we finished eating and left, she acted as if she didn't see us as we walked past her, offering no polite farewell. This made us feel very uncomfortable.