Hotel 4 Bintang di Andorra La Vella, Andorra

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

The hotel is dated but nice and also authentic. All the staff are pleasant and food served is very good. Room service is also very good with plenty of essentials left in the bathroom. Don’t miss the lovely rooftop including pool, jacuzzi and sauna during your stay. Enjoy your stay the hotel and staff are lovely!

Hotel ini seperti hotel yang berkaitan dengan asing di China pada tahun 90an. Peralatan dan hiasannya agak lama, tetapi cukup bersih. Penghawa dingin kuat. Lokasi yang baik dan pusat bandar, sangat dekat dengan jalan membeli-belah komersial, sekitar 5 minit berjalan kaki, sangat mudah. Kami berumur 2 tahun dan 3 tahun. Kami bersikeras untuk menaik taraf bilik kami semasa kami mendaftar masuk di kaunter penerimaan tetamu. Nasib baik, ia tidak mahal untuk kurang dari 13 Euro semalam, dan kami tidak bersusah payah berdebat dengannya. Hasilnya, bilik yang ditingkatkan mempunyai tiga katil single.

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

Super Hôtel, personnel gentil et disponible, chambre spacieuse et bien équipée, baignoire spa fort appréciable. Au Top !!!

This was really the perfect hotel for me and my three children (aged 22, 19 and 14.) It is in the city center, close to both the shopping street and the bus station (we came by bus from Toulouse and took another bus to Barcelona.) The spa in the hotel next door was included. It was nice, and had a gym and a lovely terrace (but not so nice to visit in October.) It was rather crowded the day we were there, though. I think we got the two best rooms in the hotel, on the top floor facing the mountains. They were rather spatious, had tea and coffee facilities, were clean and had comfortable beds. My youngest daughter got sick that night, and then we could keep one of the rooms until 13.30 for free (when it was time to go to the bus.) We had the buffet dinner which was much better than expected. It was not huge, but tasted really good, and included some specialities from Andorra. We enjoyed it all of us. That said: this is not a fancy hotel, but for our needs (one night in Andorra) it was perfect and priceworthy.

Parking is located on an indoor ramp next to the hotel, they validated for 21 Euro. Room: Spacious Bed was firm Old flat pillows Kettle for tea or coffee in room. Cups for room water/hot beverages were throw-away cups not ceramic. The shower had no shelf, I despise placing my items on the bathroom shower floor. There was a hotel shampoo bottle mounted to the wall, but in the bathtub area, none in the shower which is across the room. Breakfast: Opened at 07:30 The man who was working at breakfast was kind and friendly, nice seating area, those are the only positives... All processed food, low quality. They spent time arranging the food to be visually appealing, but it was very disappointing. One example is that they had an egg/tort item that was defrosted (?)/ internally cold and had an off-putting texture like something that was freezer burned. You could hear other people's TV far too very early in the morning. Room temperature was 25c/77f degrees, not possible to cool it off more for sleeping. The temperature was nice outside but the window did not open fully and no breeze. Strong perfume scent/ fragrance used in common areas was off-putting.

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.

This is the fourth time we've stayed at this hotel and we keep coming for more. It is absolutely amazing! Great food, really nice employees and the rooms are comfortable with everything we need. The hotel is in the centre of the city and it has plenty of parking areas around it. This year we arrived quite late on the first day (after dinner) and, as we had booked the hotel with half-board, they suggested replacing that dinner by a lunch or picnic on the last day. It was a really nice touch. It never disappoints! We'll be back next year!

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Hotel ini seperti hotel yang berkaitan dengan asing di China pada tahun 90an. Peralatan dan hiasannya agak lama, tetapi cukup bersih. Penghawa dingin kuat. Lokasi yang baik dan pusat bandar, sangat dekat dengan jalan membeli-belah komersial, sekitar 5 minit berjalan kaki, sangat mudah. Kami berumur 2 tahun dan 3 tahun. Kami bersikeras untuk menaik taraf bilik kami semasa kami mendaftar masuk di kaunter penerimaan tetamu. Nasib baik, ia tidak mahal untuk kurang dari 13 Euro semalam, dan kami tidak bersusah payah berdebat dengannya. Hasilnya, bilik yang ditingkatkan mempunyai tiga katil single.

The hotel is dated but nice and also authentic. All the staff are pleasant and food served is very good. Room service is also very good with plenty of essentials left in the bathroom. Don’t miss the lovely rooftop including pool, jacuzzi and sauna during your stay. Enjoy your stay the hotel and staff are lovely!

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

Super Hôtel, personnel gentil et disponible, chambre spacieuse et bien équipée, baignoire spa fort appréciable. Au Top !!!

This was really the perfect hotel for me and my three children (aged 22, 19 and 14.) It is in the city center, close to both the shopping street and the bus station (we came by bus from Toulouse and took another bus to Barcelona.) The spa in the hotel next door was included. It was nice, and had a gym and a lovely terrace (but not so nice to visit in October.) It was rather crowded the day we were there, though. I think we got the two best rooms in the hotel, on the top floor facing the mountains. They were rather spatious, had tea and coffee facilities, were clean and had comfortable beds. My youngest daughter got sick that night, and then we could keep one of the rooms until 13.30 for free (when it was time to go to the bus.) We had the buffet dinner which was much better than expected. It was not huge, but tasted really good, and included some specialities from Andorra. We enjoyed it all of us. That said: this is not a fancy hotel, but for our needs (one night in Andorra) it was perfect and priceworthy.

Parking is located on an indoor ramp next to the hotel, they validated for 21 Euro. Room: Spacious Bed was firm Old flat pillows Kettle for tea or coffee in room. Cups for room water/hot beverages were throw-away cups not ceramic. The shower had no shelf, I despise placing my items on the bathroom shower floor. There was a hotel shampoo bottle mounted to the wall, but in the bathtub area, none in the shower which is across the room. Breakfast: Opened at 07:30 The man who was working at breakfast was kind and friendly, nice seating area, those are the only positives... All processed food, low quality. They spent time arranging the food to be visually appealing, but it was very disappointing. One example is that they had an egg/tort item that was defrosted (?)/ internally cold and had an off-putting texture like something that was freezer burned. You could hear other people's TV far too very early in the morning. Room temperature was 25c/77f degrees, not possible to cool it off more for sleeping. The temperature was nice outside but the window did not open fully and no breeze. Strong perfume scent/ fragrance used in common areas was off-putting.

This is the fourth time we've stayed at this hotel and we keep coming for more. It is absolutely amazing! Great food, really nice employees and the rooms are comfortable with everything we need. The hotel is in the centre of the city and it has plenty of parking areas around it. This year we arrived quite late on the first day (after dinner) and, as we had booked the hotel with half-board, they suggested replacing that dinner by a lunch or picnic on the last day. It was a really nice touch. It never disappoints! We'll be back next year!

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.