Hotel 4 Bintang di Carinthia, Austria

Schönes , modernes Hotel mit sehr freundlichem Personal! Ausgezeichnetes Frühstück ! Das Zimmer war sehr geräumig und geschmackvoll eingerichtet! Sehr zentrale Lage, direkt beim Bahnhof und nicht weit vom Stadtkern entfernt. Garage ist vorhanden.

Hotel is very luxory, in the center of the Old Town. Super confortable rooms and beds. Very easy access to the hotel. Fantactic view from the roof -top restaurant. Parking from Saturday/Sunday is free-of charge on the street. Garage is 2 minutes walk. Kalgenfurt has very interesting architecture. Nice solution for city break tour.

Mooi Hotel op een prima locatie tegenover Mini Mundis. Ruime, goed ingerichte kamers en van alles voorzien wat je van een 4 sterren hotel verwacht. Het ontbrijt is heerlijk en zeer gevarieerd. kortom; niets mis mee!

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

I’m not sure why this review has taken me so long to write as this hotel is absolutely outstanding in every single way. We went as a large(ish) group of friends , 6 x adults, 8 x kids and 1 x baby (and a partridge in a pear tree ) over New Year. It was our kids first time skiing and the whole resort, hotel, amenities did not disappoint! Walking distance to the slopes, in room ski/boot room, ski hire next door, incredible breakfast and evening buffet with high quality (healthy) and varied food choices plus lots of added extras that make this hotel really special. I’m not sure how we managed it but we skiied all day, came back to the hotel, went swimming in the beautiful indoor/outdoor pool (with view of the slopes) the kids went off to the kids clubs (fully staffed with brilliant people so parental supervision not required), adults chilled at the bar and then for our evening meal (which once the kids had finished they resumed their wide variety of activities in the kids club allowing us to have more wine and really relax!) A party was put on by the hotel for NYE complete with oysters, photo booth, fireworks, live music and goulash soup at midnight. Plus other evening entertainment on various nights. The climbing wall was a big hit and available at any point during the day/night, we didn’t use it as much as we’d envisioned as there was so much else to do! Yes the rooms are a touch clunky and loud when in the boot room area but once in the bedroom section the noise is minimal and the beds super comfy. And let’s be honest, all you’re doing is sleeping there so it was more than perfect Since returning, we’re planning our next trip already, best skiing holiday ever, Nassfeld and the Franz Ferdinand hotel really are outstanding!

Good location as short walk from the Old Town and surprisingly quiet. Room is a bit dated but it was a good size as was the bathroom. Dog friendly too. Parking available outside if any free. Our only gripe is that several times through the evening, there was a really strong smell of cigarette smoke which was so bad at some points in started coughing fits. Although we complained, as had others, the hotel was unable to track it down. A room change was not possible as they were fully booked. A small discount had to suffice.

The hotel building itself is lovely and in a good central location. Our basic, double room was a bit weird though: a separate shower room and toilet, a wash basin in the bedroom and very little storage space. There was no fridge or coffee and tea making facilities. There was a desk chair, but nowhere else to sit. To make up for this however, on each floor there are a number of very nice sitting areas with comfy couches and chairs. Breakfast is delivered to the table on a two tiered serving stand. You can also order fried or scrambled eggs and help yourself to cereals and juices. A fine place for a one night stay and, all things considered, pretty good value for money.

Hotel is very luxory, in the center of the Old Town. Super confortable rooms and beds. Very easy access to the hotel. Fantactic view from the roof -top restaurant. Parking from Saturday/Sunday is free-of charge on the street. Garage is 2 minutes walk. Kalgenfurt has very interesting architecture. Nice solution for city break tour.

Mooi Hotel op een prima locatie tegenover Mini Mundis. Ruime, goed ingerichte kamers en van alles voorzien wat je van een 4 sterren hotel verwacht. Het ontbrijt is heerlijk en zeer gevarieerd. kortom; niets mis mee!

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

We stayed here and were very impressed. The room we had was large and very clean which is great when traveling with kids. The breakfast buffet, which is a little pricey, was delicious. Also the guest service provided by Sophia was amazing! We asked for recommendations for the day and she wrote out a list, in English, for us and provided amazing restaurant recommendations! She literally made our stay amazing!

Perfect for a stopover driving between Austria and Italy. The location is extremely convenient for driving - easy access from the motorway and just a stone’s throw from the centre of the old town so you can walk to cafes, shops and restaurants in a few minutes. We very much appreciated the underground garage (additional cost €15) with direct access to the hotel. The hotel was in immaculate condition and looked brand new. Everything was completely spotless. Shoutout for the fantastic huge walk-in rain shower!

Hotel is very luxory, in the center of the Old Town. Super confortable rooms and beds. Very easy access to the hotel. Fantactic view from the roof -top restaurant. Parking from Saturday/Sunday is free-of charge on the street. Garage is 2 minutes walk. Kalgenfurt has very interesting architecture. Nice solution for city break tour.

Mooi Hotel op een prima locatie tegenover Mini Mundis. Ruime, goed ingerichte kamers en van alles voorzien wat je van een 4 sterren hotel verwacht. Het ontbrijt is heerlijk en zeer gevarieerd. kortom; niets mis mee!

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

We stayed here and were very impressed. The room we had was large and very clean which is great when traveling with kids. The breakfast buffet, which is a little pricey, was delicious. Also the guest service provided by Sophia was amazing! We asked for recommendations for the day and she wrote out a list, in English, for us and provided amazing restaurant recommendations! She literally made our stay amazing!

Perfect for a stopover driving between Austria and Italy. The location is extremely convenient for driving - easy access from the motorway and just a stone’s throw from the centre of the old town so you can walk to cafes, shops and restaurants in a few minutes. We very much appreciated the underground garage (additional cost €15) with direct access to the hotel. The hotel was in immaculate condition and looked brand new. Everything was completely spotless. Shoutout for the fantastic huge walk-in rain shower!

Schönes , modernes Hotel mit sehr freundlichem Personal! Ausgezeichnetes Frühstück ! Das Zimmer war sehr geräumig und geschmackvoll eingerichtet! Sehr zentrale Lage, direkt beim Bahnhof und nicht weit vom Stadtkern entfernt. Garage ist vorhanden.

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

Good location as short walk from the Old Town and surprisingly quiet. Room is a bit dated but it was a good size as was the bathroom. Dog friendly too. Parking available outside if any free. Our only gripe is that several times through the evening, there was a really strong smell of cigarette smoke which was so bad at some points in started coughing fits. Although we complained, as had others, the hotel was unable to track it down. A room change was not possible as they were fully booked. A small discount had to suffice.

The hotel building itself is lovely and in a good central location. Our basic, double room was a bit weird though: a separate shower room and toilet, a wash basin in the bedroom and very little storage space. There was no fridge or coffee and tea making facilities. There was a desk chair, but nowhere else to sit. To make up for this however, on each floor there are a number of very nice sitting areas with comfy couches and chairs. Breakfast is delivered to the table on a two tiered serving stand. You can also order fried or scrambled eggs and help yourself to cereals and juices. A fine place for a one night stay and, all things considered, pretty good value for money.

The positives: room was clean, breakfast is excellent, staff is friendly, free WIFI, nice outdoor seating area. The negatives: horrible location right on a busy highway that creates noise and bad air quality. Staff is not well trained - they sent us to a lunch restaurant that is only open for dinner (good concierge would check online first). The website information is inaccurate. One is supposed to get a welcome drink at the bar - but this is not available. Worse, the website says the front desk is staffed until 11 but when we checked in we were told they would be shutting down at 10. Our colleagues had a car breakdown issue and the front desk blithely informed us that we would have to stay awake and let our colleagues in whenever they arrived. Really? The paying guests have to take over the front desk duties? Especially for a hotel on a highway that caters to business travelers, there needs to be a Plan B for those who unexpectedly arrive late.