Hotel 4-Star di Merseyside, United Kingdom

The location The view for LFC parade Great view and great atmosphere The hotel reception All is good I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .

Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror. I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep. That said, I would still stay again.

Apartment was very nice, it could have been cleaner though, room had a damp smell the whole time we were there which wasn’t nice, even keeping windows open didn’t help, facilities were good, had everything I needed. Definitely not luxury but nice.

The apartment is situated in a fantastic location with all the shops on offer. It was a comfortable stay with all the basic amenities provided. The property is also generous with space and lots of storage if staying for longer periods. My only thing is the lack of a smart tv which would complete the whole experience.

The hotel & bar was great, we had a side room with a joining door, you could hear everything from the next door guests which you felt you had no privacy also we heard alot of noise from 6am every morning, road sweepers , rubbish Lorrie’s, glass collections etc… and the ballards made a warning announcement when vehicles going in and out so ask for an inside room if your a light sleeper, don’t waste your money with the restaurant very disappointed, empty restaurant to be refused an evening meal at 7.30pm told to go back later, breakfast terrible we arrived in with plenty of time of the opening hours, but staff could not be any ruder, they just wanted to be finished which was very off putting & made you feel uncomfortable, turning toaster off 15 mins before closure, food standard very poor & very poor availability of fresh cooked food, We stayed 3 nights and after our experience of breakfast & evening meal, I cancelled the breakfast for the next 2 mornings, plenty of great places to eat around.

Fantastic location beautifully clean have stayed here b3fore totaly changed in respect of more of a party hotel they have got rid of a great deal of the football memorabilia more like a boutique hotel .some parts of hotel is looking tired .our room was good i would suggest a few little things I had no where to sit and put my make up on and couldn't see in bathroom mirror as had to lean over sink on my tip toes also trying to plug kettle in finding a socket that's not on the floor .Just a few little tweeks

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

The excellent location and the overall superb quality of everything. Appreciate to hv a washing machine and dryer since we are on a long trip.

Beautiful, spotless hotel in a great location for trains, shops and restaurants. The staff were all excellent and very friendly. Great offers for nearby restaurants when staying at the Resident. I can highly recommend.