Hotel 5-Star di Gujarat, India

Excellent breakfast. Varieties of choices. Spacious and airy. There is flute musician performing daily. Outside walking distance are many Restorans. A huge mall is about 10-15 mins by car. Check in was fast and efficient. Lobby is spacious with many sofa areas for casual meetings,

This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc. Only and biggest drawback is the layout of the hotel. I really really recommend the owners/management accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another

stayed at Novotel Ahmedabad for three nights during a business trip and had a very comfortable experience overall. The hotel is located in a convenient central area of the city. The room was spacious, well maintained, and clean. All the amenities I needed were readily available. The service was consistently good. I ordered in-room dining twice, and the food quality was better than expected, with a good variety of options and generous portions. The breakfast buffet is extensive, with virtually everything you could want available. There is a wide selection of both local and international dishes, ensuring something for every taste. The only downside is that the breakfast area can become very crowded, especially during peak hours, and the overall setup can feel a little chaotic at times. The gym is well maintained and equipped with a great variety of machines. As someone who exercises regularly while traveling, I appreciated being able to use it every day without feeling limited by the facilities. The swimming pool is on the smaller side, but it appears to be well looked after and provides a pleasant option for relaxing after a busy day.

“It is an excellent, completely new hotel that meets incontestably all the standards of a 5-star.

Amazing, amazing stay — and the food was simply outstanding. You’ve built something truly special here. But there are two serious issues that need immediate attention: 1. Overdone greetings: Every staff member saying “Namaste” each time they see a guest is too much. It feels forced and intrusive, especially for business travelers who value space and focus. The first welcome is great — after that, hospitality should be felt through efficiency, not repetition. 2. Unsafe heavy gates: From the restaurant to my room, I had to push through three extremely heavy gates. This is a serious safety hazard just waiting for an accident. Try bringing an elderly guest and let them attempt it — even one of those gates is difficult to manage. It’s a clear design flaw that needs fixing before someone gets hurt. You have a fantastic property and incredible food, but these two issues take away from what could easily be a five-star experience. Please address them seriously — the difference will be huge.

This hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station. However, I have had experiences which are not so nice : A) observed small cockroaches in bathroom. B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved. C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF. D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once. E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of the resort everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Considering the price, I think this is the only choice in this area. However, the room didn't have a window, so it felt a little dark.

Hospitality is next level and breakfast is superb. Each and every person working is calm and greeting , front desk executives are by far the best I have seen. Thanks for making our stay memorable

A great stay at ITC Narmada! All the staff were friendly and pleasant to chat with. The room was spacious with a great view. The breakfast at Adalaj Pavillion was excellent, with a special mention to the Masala Dosa. The buffet had a lot of options including Indian and Western as well as Live Dosa and Egg stations. I had the Club lounge access included as well and there was afternoon snacks (avocado sandwich, various sweet options) and later in the evening a variety of non alcoholic cocktails (ie from virgin mojito to pina colada etc) and some tasty bites (such as chilli paneer, which was super tasty). Overall, a great stay and if in Ahmedabad, would recommend checking this hotel out!