Hotel 4-Star di Lampung, Indonesia

I had a very pleasant stay at Holiday Inn Bukit Randu. The room was spacious and comfortable. I stayed in a King Room with a balcony, which was a nice feature. However, the grass and plants outside had grown quite tall, partially blocking the view from the balcony. The hotel facilities were generally well-maintained and in good condition. One thing to note is that the swimming pool and gym are located in a different building, so guests need to walk outside to access them. During my stay, it was raining, and unfortunately the umbrellas provided by the hotel were not in good condition, which made the walk less convenient. What really stood out was the excellent service. Shortly after check-in, the receptionist called my room to ensure that the air conditioning was working properly and cooling the room as expected. They also asked if I needed any assistance, which was a thoughtful touch and demonstrated genuine care for guest comfort. Overall, despite a few minor inconveniences, I had a very good experience. The friendly and attentive service, comfortable room, and good facilities made for an enjoyable stay. I would gladly stay here again when visiting Bandar Lampung.

The service was extremely satisfying. Everyone was very friendly, and check-in and check-out were fast. Special shoutout to Tio for excellent service... This hotel is highly recommended!

The place is super comfortable, but the facilities and cleanliness are a bit lacking, especially for group bookings. There were still many dirty and stained bedsheets, and the bed frame was a bit wobbly. It would be quite challenging for heavier guests.

Personally, I found the breakfast unappetizing. For a hotel that's supposed to be a bit more upscale, they even charge extra for espresso. There's a convenience store downstairs, but nothing else, which I felt made dining inconvenient and really missed the mark. They even charge for the bottled water on the table? Seriously, are they that desperate for money?

The hotel location is convenient, connected to a shopping mall with KFC, sushi, and Uniqlo, making dining and shopping very easy. It's only a 30-minute drive from the airport. Breakfast was just average.

Good location. Staff are good and helpful, average food ad standard room amenities

The hotel has a nice setting out around the pool. The rooms are ok , but lack maintenance (cabinet door jammed and the faucets were lose …and other stuff like that ) . The staff is very friendly. . The overall facilities are limited , is a medium size hotel . Restaurant and breakfast on the average side , not much to offer and not that good . Expected a little better standard’s for a Sheraton ; yet still a good stay .

It's nice and clean hotel and rooms and the boffeh have many options for the guest and staffs having good hospitality with guest, except the pool not clean and have many insect because it's open area and near trees

I stayed for two nights and It's nice hotel and staff are friendly and helpful and the boffeh have many options for the guest and room are clean and comfortable even the swimming pool are clean and I enjoyed my time at hotel

New hotel, centrally located, clean, and a good breakfast. So far, so good.