Hotel 4-Star di Lampung, Indonesia

The room was very clean and the staff were very attentive and pleasant. The only issue was that for additional amenities (such as comb), the front desk needed to be called and the amenities picked up there.

I had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.

The place is super comfortable, but the facilities and cleanliness are a bit lacking, especially for group bookings. There were still many dirty and stained bedsheets, and the bed frame was a bit wobbly. It would be quite challenging for heavier guests.

We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint. We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us. Great hospitality for the staff at lina restaurant which make our night better with the service and food. Breakfast was great as well.

The hotel location is convenient, connected to a shopping mall with KFC, sushi, and Uniqlo, making dining and shopping very easy. It's only a 30-minute drive from the airport. Breakfast was just average.

Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see. The room is very basic and standard, the TV only have local channels. The breakfast though many choices and they are tasty.

Service is good, location is good. Staff is helpful. Breakfast is average.

It's nice and clean hotel and rooms and the boffeh have many options for the guest and staffs having good hospitality with guest, except the pool not clean and have many insect because it's open area and near trees

I stayed for two nights and It's nice hotel and staff are friendly and helpful and the boffeh have many options for the guest and room are clean and comfortable even the swimming pool are clean and I enjoyed my time at hotel

Very short stay (less than 10hours). Good location..good price. Haven't got chance to try the food