Hotel 4-Star di West Java, Indonesia

The location is nice since it was near the braga street. Staffs are very friendly and helpful. I even can have my online shopping parcel send there few days before arrive there

The location is excellent, but unfortunately, the facilities are a bit lacking. There's no hairdryer in the Deluxe room, and there are very few power outlets, which makes it quite difficult to get things done. The hotel lobby also had a slight unpleasant smell, which could perhaps be improved with a diffuser.

This hotel boasts a great location, just a few minutes' walk from the Bandung Asia-Africa Conference Museum and the Grand Mosque. It also features a swimming pool and a small gym, making it a good choice for those who like to stay active. However, the restaurant service leaves a lot to be desired. Breakfast gets chaotic with too many people, and while there are empty tables, they aren't cleared promptly, making it difficult to find a clean spot to eat. I hope the hotel considers adding more staff to improve the restaurant service.

The hotel offers a wide variety of breakfast options. The rooms are clean, tidy, and comfortable, and housekeeping is prompt and thorough. The staff are warm, polite, and provide excellent service. There's also a small garden behind the hotel with banana and jackfruit trees.

The hotel itself is modern, clean, and visually appealing. The staff were friendly and showed good hospitality throughout my stay. However, the room experience was disappointing due to the bathroom issues. The shower area had leaking problems, and the water pressure was extremely weak and inconsistent. After a long day, I look forward to a relaxing shower, but unfortunately, I couldn’t enjoy it at all. The breakfast was another major letdown. While the dining area looked beautiful and comfortable, the food selection was very basic, repetitive, and lacked flavor. Most of the dishes tasted bland and uninspiring, making breakfast something I ended up skipping after the first day. Pros: ✅ Friendly and welcoming staff ✅ Clean and modern room design ✅ Nice ambience and comfortable environment Cons: ❌ Bathroom leakage issues ❌ Poor water pressure ❌ Tasteless and boring breakfast selection Overall, the hospitality was good, but the maintenance issues and breakfast quality significantly affected my stay. I hope the management will improve these areas because the hotel has great potential. 😮💨 A beautiful hotel is one thing, but a good shower and decent breakfast are what make guests want to come back. Unfortunately, both were missing during my stay.

The hotel is in a really good area on busy Braga Street. There's a lot to do and see in the area. The hotel pool is also a plus and a fun place to hang out and see the sunset. However the rooms are a bit dated and cleanliness could be improved a bit. There's also a problem with noise as many guests like to be loud in the hallways very early in the morning. Overall a good place to stay although a bit on the expensive side.

Quite disappointed with the cleanliness of the room at Panda Suite Royal Safari Garden. Upon entering, the room floor looked dirty. After walking barefoot, the soles of my feet turned black, and my socks also became black. This indicates that the floor was not properly cleaned before the room was given to guests. Even more disappointing, the bathroom exhaust fan was very dirty and full of dust. When the bathroom door was opened, dust fell onto the floor and flew out into the room area. In my opinion, this is not just an aesthetic issue, but concerns the standard of room cleanliness. Especially since the Panda Suite is used by families and children. For a hotel with a name and price like Royal Safari Garden, I would expect housekeeping to perform a more thorough cleaning and quality check before the room is handed over to guests, including the floor and exhaust fan which were clearly visibly dirty. Hopefully, management will truly follow up on this and improve housekeeping supervision, so that the next guests receive a clean and proper room.

It was our first visit to Bandung, and choosing to stay at Swiss-Belresort Dago Heritage was one of the best decisions we made. We were delighted to receive two connecting rooms on the 10th floor, offering stunning views of the golf course and the Bandung city skyline. The rooms were spacious, clean, and very comfortable. The breakfast buffet had an extensive selection, with plenty of delicious options to choose from. A special thank you to the Guest Relations team, especially the two ladies (I believe their names were Isiah and Cia), who kindly arranged a takeaway bento breakfast for us at 3:00 a.m. before our Ciwidey trip. Their thoughtful gesture and excellent service made our stay even more memorable. We truly enjoyed our stay and would highly recommend this hotel to anyone visiting Bandung. We will definitely stay here again on our next trip!

I think this isn't a new hotel, so don't expect a comfortable bed, great2 rooms and complete amenities (such as they dont provide hair dryer in the room, but you can ask to borrow from receptionist). The first room they gave me a 5th floor (twin bed) smelled musty and had a very noisy AC, so I asked to move. The next room was better but since it is immediate room changing it still dusty at the bed cupboard. You need to go through around 2km village road from the main road to reach the point. There’s a pool (though I didn't use it), breakfast was okay, and nice views—a great place for a breath of fresh air.t

The room and pool offer great views of the mountains. The food menu is comprehensive and delicious. However, cigarette smoke entered the room, and there was a strong smell of smoke around the corridor leading to the room. The sound of trolleys outside the room was also very loud/noisy.