Hotel 4 Bintang di Central Luzon, Filipina

This hotel isn’t for families. This hotel is in the middle of a bar district. Rooms are clean and the staff is very friendly. The food at the rooftop is lacking. The only issue I had was the first day because I didn’t have hot water to take a shower. The staff resolved the issue the same day.

We are truly blessed that we discovered the best kept secret in Luzon, Philippines and it is in Clark City, Pampanga! The park inn by Radisson secret for us to come back the 2nd time around is their excellently trained hotel staff! Almost all of their employees from guards to chambermaids are very respectful and mindful of each guests needs. The front office are always cheerful and efficient. The restaurant workers are attentive and quick. The porter and van driver are extremely helpful and thoughtful. When you visit this hotel ask for these these personnel: Front office = Rem, Angel, Ace, and James, ad Maren; Restaurant = Dion, Kido, AJ, Randy and Jessie; Room Cleaning = Richard, Edward & Kevin; Bags = John Not only did these staff gave their best at their assigned tasks but they also multi-tasked. My husband and I observed their performances for a week because we also owned our lodging facility in Virginia, USA. What touched us also, when we checked out at the crack of dawn, a sandwich with fresh fruit and freshly brewed coffee were waiting for us to go with our trip to the airport. Now that is a superb customer service! Finally, I want to mention the array of food served each day is well thought-out and very appealing. Kudos to the chef - it's getting better each time! The bedroom is so comfy that my husband wants to stay inside all day! For those checking in, make sure to request to clear the deposit charged amount to your credit card as soon as you check out. My family and I will definitely plan on making this lodging facility our home while visiting our relatives in Luzon area. Keep up the excellent and professional training Radisson!!!

My experience at the Queens hotel had a very rocky start. #1. When I had checked in, I was given a room where the room wasn't made yet. No towels and no bedding. Called the front desk and they sent housekeeping to fix the problem but it's still an inconvenient 45 minute wait to shower. #2. The mattress was hard and lumpy. Maybe got 30 minutes of sleep the whole night. In the morning, I asked the front desk if any other room was available and if I could switch? They informed me no other rooms available but they will provide a foam mattress for me. Fortunately, this solved the problem and I was able to sleep the rest of the stay. Kudos to the front desk staff for their outstanding customer service to keep me there because I was already looking online for other hotels in the area to switch to. Location is great. Pool is relaxing. Highly recommend getting the balcony rooms to lounge in, but bring your noise canceling headphone because noise from the street and pool area could be distracting. Heard great things about the restaurant but I only had breakfast there -- wasn't very impressed with their limited menu. Not the friendliest staff in the restaurant either. I also wanted to substitute rice for hash brown but was told it would cost an additional 100 peso. Wow? Really? Just for rice? For breakfast, walk over to Phillies or Envy. Customer service and menu is much better. Overall, good hotel. Reason why I don't give them a 5* is the rough start upon check-in and restaurant. .

First: Please note that our stay was During the Covid Pandemic so the hotel was not at full capacity, some amenities such as pool and gym were closed and they only offered a limited dining menu so with that said this is my review Reserving was fairly easy, I opted to directly contact them via Facebook and they did offer me a deal no other portal would provide. With the deal we end up staying 4 nights/5 days. They provided us the one bedroom suite which was fairly big and had a balcony. The place was clean, air con was cool in both room and living space and the bathroom . Internet speed were good but we did have issues with connection from time to time. They did provide toiletries and bottled water. There is also a safe in the closet. The TV provide a good amount of channels Breakfast was delivered to the room. There was no choices but was decent. They did have a spa that opened from 4pm daily and a bbq resto that was actually really good . Parking is plenty and it’s indoor. There are plenty of restaurants in the area as well. Overall their service was exceptional from the rep, Ms K (full name withheld) from reservation , the front desk at check in and check out and room service. Security is ample so you are safe Great Stay and I recommend it

I stayed in the tiger hotel from meeting a person at the nearby mall.checked in it was ok.the style was kind of old style once u are they,the reception area.Laundry service was available nearby and delivered to the hotel.food places everywhere and not to far from the entertainment.The price was ok too.It was 5 mins walk from where the bus leaves you at sm mall.So a few days in angeles is well spent if you chose the tiger hotel

This was my first time making a reservation on agora or *********** and things turned out rather nicely. I made the reservation for my girlfriend and I to do something different. I went the day prior to ensure things were ok and everything was good to go. Check in the next day was to begin at 4:00pm. I arrived at 4:35 and my room wasn’t ready until about 4:50…that is the only complaint I have. Charmaine and the other young ladies at the front desk were very professional and courteous, with a great sense of humor. I stayed in Room 508 and have no complaints about the room. Check out was flawless…I would definitely book this hotel again!

Las Casas Filipinas de Acuzar is a picture perfect place until you have to live in it. Our family (6 adults + 2 children) stayed here overnight. The only means to reach your hotel room is through a jeepney / coaster ride. We were checked in before 3pm, but was only able to enter our room at 4pm. The closest food vendor was already closed even though its advertised operating hours is up to 6pm. We had to wait for 2 more hours before another restaurant opened. The beach is about a minute walk from your hotel room which was fantastic. However, all restaurants, vendors are a 10 minute walk from the hotel room. Imagine a 10 minute walk under a scorching summer sun. You could take a jeep to the town square, that is if you're lucky enough to catch one. The facility is broken down into multiple areas. This is both a feature & a limitation. If you like long walks and beautiful views, this is perfect. If you're travelling with a disabled person or with small children, this is a challenge. There was an easter egg hunt the following morning, and plenty of walking and jeepney tours to be had. The place is even more beautiful at night, with all the lights and festivities. Come the end of our stay, we checked out around 12nn. However we were picked up by a jeep roughly around 1pm. The checkout process was relatively easy, but again , it was our trip back to the front of the resort / parking area that took a while. Overall it was a pleasant vacation. The resort crew were very nice and helpful. I would recommend others visit the place and enjoy a day trip instead.

Staff had been very warm and responds swiftly. This is tru the moment we landed on the driveway. Check in was fast; room was clean and food was good. We love of course the bar cos it has a pool area and the cocktails are great! Location is one of its aces too and we’ll definitely consider for our next visit. The bell boy took a long time to pick up hut the front desk followed through and apologised.

A week ago, I booked a ”superior Deluxe” room with bathtub, for our 8th couple Anniversary, as I wanted to treat my wife for this occasion. As she was around and I couldn't speak, I immediately confirmed by e-mail, requesting (with a supplement) some flowers and chocolates. First my request was denied for ”short notice” ! Like you need over 2 days to pick a flew flowers and buy some chocolates... Upon arrival, we had to pay the total amount, 18'000 peso, in advance ! Now I understand why... The first room did not have a bathtub, so I demanded that my booking to be fulfilled ! Then we were brought to the one with a bathtub... For the whole week-end we didn't have any warm water, so no bathtub, no shower ! The room was filthy... I ate a cookie on saturday afternoon, the crumbs were still on the nightstand when we left on monday ! The room 581 ”Superior Deluxe” is totally run down, just check the pictures !!! Stains everywhere on the walls, dirty windows, loose electric wires hanging in front of windows... Cobwebs on the Shower ceiling... And the bathtub... Probably some antiques from the 19th century when you see this piece of work (pictures to prove...). If you like geology, you will enjoy that room, as you also havbe a wonderful ”fault line” going across the room ! Now the restaurant... Many dishes are ”unavailable” even simple hashbrowns !!! What's left is totally overpriced and the crew prefers to sit and make jokes about the customers (bad luck, my wife is pinay and understood the whole lot...) ! So all in all ? A week-end in Hell at the price of a very good hotel in Manila... Just stay away !

Ok first I am really speechless about how wonderful this hotel and its staff is... to begin with I booked it for my gf to propose her for marriage..as I am far from her so we did online..but I emailed hotel about payment assistance, surprise package preparation and OMG!! They did out of the universe wonderful work...first there room look exactly how it is in picture , everything picture perfect, they were under staffed but superb ownership taken by Rolyn (staff) and Kisha( staff ) with the most effective communication, they're mind blowing and super helpful...omg because of them and outstanding leadership by Kris (manager) and the surprise from him made my surprise so special and OMG!! She said yes ...♥️ this is dream hotel for me and my family and friends .. so my message to everyone ”this is the best hotel .. just book ..every cent you spend it absolutely worth it...you'll be happily surprised”, each member of staff and management is like a army on their own ... getting emotional here ..but awesome work ..happy new year to everyone there. See you soon in person ..ty to the hotel and it's staff

This hotel isn’t for families. This hotel is in the middle of a bar district. Rooms are clean and the staff is very friendly. The food at the rooftop is lacking. The only issue I had was the first day because I didn’t have hot water to take a shower. The staff resolved the issue the same day.

We are truly blessed that we discovered the best kept secret in Luzon, Philippines and it is in Clark City, Pampanga! The park inn by Radisson secret for us to come back the 2nd time around is their excellently trained hotel staff! Almost all of their employees from guards to chambermaids are very respectful and mindful of each guests needs. The front office are always cheerful and efficient. The restaurant workers are attentive and quick. The porter and van driver are extremely helpful and thoughtful. When you visit this hotel ask for these these personnel: Front office = Rem, Angel, Ace, and James, ad Maren; Restaurant = Dion, Kido, AJ, Randy and Jessie; Room Cleaning = Richard, Edward & Kevin; Bags = John Not only did these staff gave their best at their assigned tasks but they also multi-tasked. My husband and I observed their performances for a week because we also owned our lodging facility in Virginia, USA. What touched us also, when we checked out at the crack of dawn, a sandwich with fresh fruit and freshly brewed coffee were waiting for us to go with our trip to the airport. Now that is a superb customer service! Finally, I want to mention the array of food served each day is well thought-out and very appealing. Kudos to the chef - it's getting better each time! The bedroom is so comfy that my husband wants to stay inside all day! For those checking in, make sure to request to clear the deposit charged amount to your credit card as soon as you check out. My family and I will definitely plan on making this lodging facility our home while visiting our relatives in Luzon area. Keep up the excellent and professional training Radisson!!!

My experience at the Queens hotel had a very rocky start. #1. When I had checked in, I was given a room where the room wasn't made yet. No towels and no bedding. Called the front desk and they sent housekeeping to fix the problem but it's still an inconvenient 45 minute wait to shower. #2. The mattress was hard and lumpy. Maybe got 30 minutes of sleep the whole night. In the morning, I asked the front desk if any other room was available and if I could switch? They informed me no other rooms available but they will provide a foam mattress for me. Fortunately, this solved the problem and I was able to sleep the rest of the stay. Kudos to the front desk staff for their outstanding customer service to keep me there because I was already looking online for other hotels in the area to switch to. Location is great. Pool is relaxing. Highly recommend getting the balcony rooms to lounge in, but bring your noise canceling headphone because noise from the street and pool area could be distracting. Heard great things about the restaurant but I only had breakfast there -- wasn't very impressed with their limited menu. Not the friendliest staff in the restaurant either. I also wanted to substitute rice for hash brown but was told it would cost an additional 100 peso. Wow? Really? Just for rice? For breakfast, walk over to Phillies or Envy. Customer service and menu is much better. Overall, good hotel. Reason why I don't give them a 5* is the rough start upon check-in and restaurant. .

First: Please note that our stay was During the Covid Pandemic so the hotel was not at full capacity, some amenities such as pool and gym were closed and they only offered a limited dining menu so with that said this is my review Reserving was fairly easy, I opted to directly contact them via Facebook and they did offer me a deal no other portal would provide. With the deal we end up staying 4 nights/5 days. They provided us the one bedroom suite which was fairly big and had a balcony. The place was clean, air con was cool in both room and living space and the bathroom . Internet speed were good but we did have issues with connection from time to time. They did provide toiletries and bottled water. There is also a safe in the closet. The TV provide a good amount of channels Breakfast was delivered to the room. There was no choices but was decent. They did have a spa that opened from 4pm daily and a bbq resto that was actually really good . Parking is plenty and it’s indoor. There are plenty of restaurants in the area as well. Overall their service was exceptional from the rep, Ms K (full name withheld) from reservation , the front desk at check in and check out and room service. Security is ample so you are safe Great Stay and I recommend it

I stayed in the tiger hotel from meeting a person at the nearby mall.checked in it was ok.the style was kind of old style once u are they,the reception area.Laundry service was available nearby and delivered to the hotel.food places everywhere and not to far from the entertainment.The price was ok too.It was 5 mins walk from where the bus leaves you at sm mall.So a few days in angeles is well spent if you chose the tiger hotel

This was my first time making a reservation on agora or *********** and things turned out rather nicely. I made the reservation for my girlfriend and I to do something different. I went the day prior to ensure things were ok and everything was good to go. Check in the next day was to begin at 4:00pm. I arrived at 4:35 and my room wasn’t ready until about 4:50…that is the only complaint I have. Charmaine and the other young ladies at the front desk were very professional and courteous, with a great sense of humor. I stayed in Room 508 and have no complaints about the room. Check out was flawless…I would definitely book this hotel again!

Staff had been very warm and responds swiftly. This is tru the moment we landed on the driveway. Check in was fast; room was clean and food was good. We love of course the bar cos it has a pool area and the cocktails are great! Location is one of its aces too and we’ll definitely consider for our next visit. The bell boy took a long time to pick up hut the front desk followed through and apologised.

Ok first I am really speechless about how wonderful this hotel and its staff is... to begin with I booked it for my gf to propose her for marriage..as I am far from her so we did online..but I emailed hotel about payment assistance, surprise package preparation and OMG!! They did out of the universe wonderful work...first there room look exactly how it is in picture , everything picture perfect, they were under staffed but superb ownership taken by Rolyn (staff) and Kisha( staff ) with the most effective communication, they're mind blowing and super helpful...omg because of them and outstanding leadership by Kris (manager) and the surprise from him made my surprise so special and OMG!! She said yes ...♥️ this is dream hotel for me and my family and friends .. so my message to everyone ”this is the best hotel .. just book ..every cent you spend it absolutely worth it...you'll be happily surprised”, each member of staff and management is like a army on their own ... getting emotional here ..but awesome work ..happy new year to everyone there. See you soon in person ..ty to the hotel and it's staff

My wife and I just finished up our vacation in the Philippines and on our way back after taking the extended family to Baguio, I suggested we spend a few nights in Angeles to visit some relatives and let the family enjoy a western style hotel. As there were 13 of us, I reserved 6 rooms including 4 standard, a superior suite and a queen balcony. Our family absolutely fell in love with the Clarkton. Housekeeping kept the rooms spotless Best sleep we had during our entire vacation. rooms are quiet clean and comfortable. The restaurant staff went out of their way to make sure a table was set for everyone in our family and provided exceptional and courteous service Breakfasts were especially good. as well as the coffee (Irish for me) The ladies at the front counter were more than helpful and again made our family feel like they were the most special guests there Housekeeping was friendly and did an excellent job and the security guard helped whenever we were going out Our family had never stayed at a nice western style hotel before and they commented how everyone at The Clarkton made them feel so welcome and special. They loved swimming in and hanging out by the beautiful pool and said it was the best vacation they had ever experienced We decided to use the transfer service to NAIA and it was the nicest van service we've had in the Philippines Overall, Thank You. My wife and I travel quite a bit around the world and we agreed we will return to the Clarkton

This hotel isn’t for families. This hotel is in the middle of a bar district. Rooms are clean and the staff is very friendly. The food at the rooftop is lacking. The only issue I had was the first day because I didn’t have hot water to take a shower. The staff resolved the issue the same day.

My experience at the Queens hotel had a very rocky start. #1. When I had checked in, I was given a room where the room wasn't made yet. No towels and no bedding. Called the front desk and they sent housekeeping to fix the problem but it's still an inconvenient 45 minute wait to shower. #2. The mattress was hard and lumpy. Maybe got 30 minutes of sleep the whole night. In the morning, I asked the front desk if any other room was available and if I could switch? They informed me no other rooms available but they will provide a foam mattress for me. Fortunately, this solved the problem and I was able to sleep the rest of the stay. Kudos to the front desk staff for their outstanding customer service to keep me there because I was already looking online for other hotels in the area to switch to. Location is great. Pool is relaxing. Highly recommend getting the balcony rooms to lounge in, but bring your noise canceling headphone because noise from the street and pool area could be distracting. Heard great things about the restaurant but I only had breakfast there -- wasn't very impressed with their limited menu. Not the friendliest staff in the restaurant either. I also wanted to substitute rice for hash brown but was told it would cost an additional 100 peso. Wow? Really? Just for rice? For breakfast, walk over to Phillies or Envy. Customer service and menu is much better. Overall, good hotel. Reason why I don't give them a 5* is the rough start upon check-in and restaurant. .

I stayed in the tiger hotel from meeting a person at the nearby mall.checked in it was ok.the style was kind of old style once u are they,the reception area.Laundry service was available nearby and delivered to the hotel.food places everywhere and not to far from the entertainment.The price was ok too.It was 5 mins walk from where the bus leaves you at sm mall.So a few days in angeles is well spent if you chose the tiger hotel

This was my first time making a reservation on agora or *********** and things turned out rather nicely. I made the reservation for my girlfriend and I to do something different. I went the day prior to ensure things were ok and everything was good to go. Check in the next day was to begin at 4:00pm. I arrived at 4:35 and my room wasn’t ready until about 4:50…that is the only complaint I have. Charmaine and the other young ladies at the front desk were very professional and courteous, with a great sense of humor. I stayed in Room 508 and have no complaints about the room. Check out was flawless…I would definitely book this hotel again!

Ok first I am really speechless about how wonderful this hotel and its staff is... to begin with I booked it for my gf to propose her for marriage..as I am far from her so we did online..but I emailed hotel about payment assistance, surprise package preparation and OMG!! They did out of the universe wonderful work...first there room look exactly how it is in picture , everything picture perfect, they were under staffed but superb ownership taken by Rolyn (staff) and Kisha( staff ) with the most effective communication, they're mind blowing and super helpful...omg because of them and outstanding leadership by Kris (manager) and the surprise from him made my surprise so special and OMG!! She said yes ...♥️ this is dream hotel for me and my family and friends .. so my message to everyone ”this is the best hotel .. just book ..every cent you spend it absolutely worth it...you'll be happily surprised”, each member of staff and management is like a army on their own ... getting emotional here ..but awesome work ..happy new year to everyone there. See you soon in person ..ty to the hotel and it's staff

My wife and I just finished up our vacation in the Philippines and on our way back after taking the extended family to Baguio, I suggested we spend a few nights in Angeles to visit some relatives and let the family enjoy a western style hotel. As there were 13 of us, I reserved 6 rooms including 4 standard, a superior suite and a queen balcony. Our family absolutely fell in love with the Clarkton. Housekeeping kept the rooms spotless Best sleep we had during our entire vacation. rooms are quiet clean and comfortable. The restaurant staff went out of their way to make sure a table was set for everyone in our family and provided exceptional and courteous service Breakfasts were especially good. as well as the coffee (Irish for me) The ladies at the front counter were more than helpful and again made our family feel like they were the most special guests there Housekeeping was friendly and did an excellent job and the security guard helped whenever we were going out Our family had never stayed at a nice western style hotel before and they commented how everyone at The Clarkton made them feel so welcome and special. They loved swimming in and hanging out by the beautiful pool and said it was the best vacation they had ever experienced We decided to use the transfer service to NAIA and it was the nicest van service we've had in the Philippines Overall, Thank You. My wife and I travel quite a bit around the world and we agreed we will return to the Clarkton

The room is a great size..5***** Towels and toiletries are ample.. The staff are friendly... No tv in the room nor a kettle ..We had to request these items.. complementary coffee and tea would have been a nice touch but was not... Overall I would stay again..

We are truly blessed that we discovered the best kept secret in Luzon, Philippines and it is in Clark City, Pampanga! The park inn by Radisson secret for us to come back the 2nd time around is their excellently trained hotel staff! Almost all of their employees from guards to chambermaids are very respectful and mindful of each guests needs. The front office are always cheerful and efficient. The restaurant workers are attentive and quick. The porter and van driver are extremely helpful and thoughtful. When you visit this hotel ask for these these personnel: Front office = Rem, Angel, Ace, and James, ad Maren; Restaurant = Dion, Kido, AJ, Randy and Jessie; Room Cleaning = Richard, Edward & Kevin; Bags = John Not only did these staff gave their best at their assigned tasks but they also multi-tasked. My husband and I observed their performances for a week because we also owned our lodging facility in Virginia, USA. What touched us also, when we checked out at the crack of dawn, a sandwich with fresh fruit and freshly brewed coffee were waiting for us to go with our trip to the airport. Now that is a superb customer service! Finally, I want to mention the array of food served each day is well thought-out and very appealing. Kudos to the chef - it's getting better each time! The bedroom is so comfy that my husband wants to stay inside all day! For those checking in, make sure to request to clear the deposit charged amount to your credit card as soon as you check out. My family and I will definitely plan on making this lodging facility our home while visiting our relatives in Luzon area. Keep up the excellent and professional training Radisson!!!

First: Please note that our stay was During the Covid Pandemic so the hotel was not at full capacity, some amenities such as pool and gym were closed and they only offered a limited dining menu so with that said this is my review Reserving was fairly easy, I opted to directly contact them via Facebook and they did offer me a deal no other portal would provide. With the deal we end up staying 4 nights/5 days. They provided us the one bedroom suite which was fairly big and had a balcony. The place was clean, air con was cool in both room and living space and the bathroom . Internet speed were good but we did have issues with connection from time to time. They did provide toiletries and bottled water. There is also a safe in the closet. The TV provide a good amount of channels Breakfast was delivered to the room. There was no choices but was decent. They did have a spa that opened from 4pm daily and a bbq resto that was actually really good . Parking is plenty and it’s indoor. There are plenty of restaurants in the area as well. Overall their service was exceptional from the rep, Ms K (full name withheld) from reservation , the front desk at check in and check out and room service. Security is ample so you are safe Great Stay and I recommend it

Staff had been very warm and responds swiftly. This is tru the moment we landed on the driveway. Check in was fast; room was clean and food was good. We love of course the bar cos it has a pool area and the cocktails are great! Location is one of its aces too and we’ll definitely consider for our next visit. The bell boy took a long time to pick up hut the front desk followed through and apologised.

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Pros: -affordable rate Cons: -Not maintained -The room has rust -Lotssss of millipede (anthropods) outside the villa, and even inside our room (CR)!!!!!! -high grass; not maintained -hard to locate our villa number at night (no spotlight in front) -no slippers provided -no bathrobe provided -300 pesos entrance fee per head (adults and kids) if you’ll be using the hotspring (but take note, the hotspring or thermal pool is not even working / under maintenance. The water is not clean / not maintained (lots of falling leaves, etc) -centralized aircon (so if you want a cooler room especially in the afternoon, they cannot do anything about it) -low pressure water; sometimes, few drops only -the hot and cold shower is malfunctioning -I hope the (Filipino breakfast) daing na bangus is boneless -the slides/waterpark is under maintenance (I hope they can put a heads up or note in Agoda or in their official website) -50 pesos for extra pillow -no availble wifi/internet in their villa -few staff