Hotel 4-Star di Central Visayas, Philippines

I really enjoyed my stay at Mercure Mactan Cebu. It was my first time staying there, and I had a relaxing experience. The room was clean and cozy, the staff were kind and accommodating, and the facilities were excellent. I especially loved the peaceful ambiance and the beautiful beach view. Thank you to the whole team for making my stay memorable. I highly recommend this hotel and hope to come back again someday. 🌊✨

Fantastic stay and real island getaway!  View and waters are amazing, food was included in our stay (breakfast and dinner) and there are many free activities to take part. The view are spectacular! The rooms were clean and spacious for 2 pax- can fit up to 4 pax.  Favorite activity was to fish from the lagoon and watch the baby shark (white shark) feeding at 1130am and chilling at the hammock infront of the rooms.  Massages are quality if you want some wave asmr as they are done in the outdoor huts but only can do 1 hour blocks and require quick booking/advance booking as the masseuses are limited.  wifi connections are good islandwise but it’s more of chillax resort. The rooms have netflix and youtube.  do bring some night snacks or simple lunch as their restaurants close early at 9pm and ferry out are only during the lunch time

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

The hotel is about a 30-minute Grab ride from Cebu Airport, costing around 50 RMB. However, a white taxi from the airport has a fixed rate of 300 pesos (I'm not sure why Grab was more expensive). First, the positives: The hotel has a certain design aesthetic. When the tide is high in the morning, the hotel's private beach is great for photos. There are paid activities like island hopping, fishing, and jet skiing available right on the beach. All three pools have good water quality (aside from a few fallen leaves). Pizza Hut offers relatively affordable prices, and the beef short ribs at Allegro all-day dining are a must-try for dinner – a huge portion for 950 pesos, and absolutely delicious. The staff are incredibly friendly; as long as you can communicate with a mix of English and gestures, they are always happy to help, but you need to be proactive in expressing yourself. Once, an Alipay payment was delayed, and the restaurant staff verified it through multiple channels – their attitude remained consistently friendly, which is the main reason I'm giving a perfect score 💯. Now for the negatives: The hotel's own promotion seems to be lacking. Before my trip, I found very few reviews or guides from Chinese travelers online, and indeed, most guests at the hotel were Koreans and Westerners, with Chinese guests making up less than 10%. Secondly, the room type classifications on Ctrip are quite confusing. The 'Executive Deluxe Room' is actually located in the hotel's only 6-story building. If you're afraid of bugs, you can request a higher floor, but this building faces the street, which can feel a bit less secure. The hotel also has room types similar to 'beach villas' in the Maldives, but you can't discern these from the Ctrip descriptions, so an update is recommended. Lastly, there were two issues with hygiene: first, there were quite a lot of flies at the dinner buffet, which Westerners didn't seem to mind much. The other was the water quality – I won't post pictures, but I brought my own shower filter, and it turned yellow after just one shower! I went through three in four days! OMG! I don't know if the water in Cebu is filtered seawater because it tasted a bit salty. So, as soon as you arrive, make sure to turn right out of the hotel and buy large bottles of mineral water from a 'ZMN' mart or something similar! I think you'll need it for washing (though I ate over a dozen meals at the hotel and didn't get sick, so perhaps I'm being overly cautious). Overall, I feel this is a beautiful hotel that is a bit underestimated in its promotion. If you want to experience the local culture, I recommend staying here for a few days (P.S. The singer at the dinner restaurant did a really great rendition of 'Top of the World').

We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.

I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance.

We stayed here for a couple of nights. The hotel's style really caught our eye; you could stay here just for that! The room was clean, spacious, and new. All the appliances worked perfectly, and the cleanliness was top-notch. The beds and bedding were simply wonderful – better than any previous hotels we've stayed in. The staff were friendly and resolved all our queries in an instant. The breakfast was a buffet with a very diverse menu; I don't think anyone would leave hungry. There's a small beach nearby. Plus, there's convenient scooter parking right at the hotel entrance, which is a big plus. Highly recommend!

So good! The surroundings are beautiful, the breakfast is great, and the rooms are clean. The private beach is a huge plus, and it's within walking distance. I definitely want to come back with my family. See you again soon!

Property definitely needs renovation this used to be a crown jewel of the city but now needs remodeling. located in the city center and is highly accessible drain pipe clogs easily.

We spent a lovely family holiday at Solea Seaview Resort during the Chinese New Year break and had a really enjoyable stay. The staff were consistently helpful and welcoming. Our room was a good size, in reasonable condition, with clean bed linen and towels. The balcony offered a beautiful sea view, which we truly appreciated every day. Breakfast was also very nice, with a wide variety of food options to choose from. The absolute highlight for us was the number of swimming pools and the fantastic aquapark — free of charge for guests — plus a trampoline area for a small additional fee. The children absolutely loved it! The hotel also encourages guests to leave reviews, and as a lovely compliment, my son received free access to the children’s playroom — such a thoughtful touch. The beach is not the most Instagrammable, but the sea was perfectly fine for swimming practice. One small downside was that the gym operates only from 8am to 8pm, so late-night training isn’t possible if that’s your preference. Overall, a solid 4 out of 5 — good value for money and a great option for a family holiday.